Location difficult to find

Stayed in February 2024

That upon arrival we were advised that we had been double booked and we were being relocated to another a flat that we didn't really have much choice over. Although this wasn't completely Sam's fault as we received the email from booking.com earlier today explaining the move, but it arrived late. The flat we were moved too was sold as an upgrade and quote "much better than the apartment we had booked" but when we arrived it was quite disappointing. Being further out than originally booked, not clean as we would have expected and lacking in several key elements we would expect for an apartment stay. We didn't say anything as we'd driven for over 4 hours to arrive there and just didn't need the hassle of cancelling and then having to find somewhere else to stay at short notice. After checking the pricing on your site we would definitely not say it was worth the money it would have cost us. Also we were very curious as to why we got bumped to a different place when we arrived at 4pm just at check in time, no one else was at the original apartment and we were actually told the 2nd flat was an upgrade. It worries us as to how good the first place actually was. We have photo's of the flat we stayed in to prove how disappointing it was, especially for £363 per night on your site.

I liked the help that Sam gave after we learned that we couldn't stay in our originally booked apartment and that he found us alternative accomodation. Sam helped us with our questions as much as possible.

Stayed in March 2024

Was very loud with the neighbours and the people consuming alcohol out the property late at night. Tv didn’t work, rubbish and laundry welcomes you when you enter property

There was nothing that stood out that I liked. Maybe the coffee and tea supply.

Stayed in February 2024

The shower was temperamental. It would go cold every 30 seconds

Really comfortable beds

Stayed in December 2023

The hallways were dirty, someone smoked in there. Very noisy, appartement wasn’t very clean. Not great communication from hosts. Location is inconvenient and feels unsafe at night

The property was comfortabel and basics for cooking were there. Bed was comfortable.

Stayed in May 2024

The room and the building were not exactly clean. Especially at the entrance of the building, there were some old furniture and old washing machine and a mattress left there as thrash. The bedsheets had some stains unfortunately, and walls were paper-thin and you could hear everything coming from the corridor and from the other apartments. The 'neighbours' have been extremely noisy all night long, and some even started ringing the doorbell of every apartment at 4am. Last but not the least, the corridor was impregnated of a strong smell of weed, which we could slightly smell from inside the room too.

Stayed in March 2024

There was a large patch of mould on the wall & ceiling beside the bed. The small sink in the bathroom drained very slowly so it was always dirty. The area is really noisy - there's building works going on across the road, so from 6am there's beeping and crane engines going. The entrance area to the block of flats is filled with junk and bins etc.

Decent location, not too far from transport links. The bed was comfy enough, though it was very bouncy. There was a hairdryer, a TV, shower, chair, bed, fridge, kettle, toaster.

Stayed in March 2024

It was ok for the price

Stayed in December 2023

Basic,clean and park your car friendly

5 ⭐️

Stayed in November 2023

The shower and toilet was tiny. The toilet seat was broken. The shower temperature went from freezing to scalding without touch any of the controls. The radiator leaked with a constant drip onto the floor. I didn’t use the kitchen but it wouldn’t have been much value for anything more than toast or a microwave meal. The insulation was awful and the noise from the road was intense. I was woken by very angry arguing in the street below despite being 2 floors up.

The apartment was very well located for the function I was attending. The bed was reasonably comfortable. However, given the cost of it, there was little else to recommend in terms of value for money.

Stayed in November 2023

Drains blocked in sink and shower; had to stop showering 3 times and wait until the water would get through clogged drain otherwise I will flood the bathroom. Bathroom and toilet are tiny. Door in a shower cabin broken

Bed was comfortable

Stayed in September 2023

So my room specifically smelled as if someone was smoking in it for some reason- as if there was some residual smell or something. Also the Sunday night I stayed there was workmen above me moving things around at midnight which wasn’t exactly ideal.

The bed was comfortable, the shower worked perfectly, all the appliances worked great and they were even kind enough to stock me up with some tea bags. All the towels, pillows and quilts were lovely and clean too.

Stayed in October 2023

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Stayed in November 2023

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Stayed in January 2024

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Stayed in January 2024

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Stayed in October 2023

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Stayed in October 2023

There are no comments available for this review

Stayed in September 2023