Slaley Hall, Hexham, Slaley, NE47 0BX, United Kingdom
#7 of 8 hotels in Slaley
Guests' ChoiceBased on 1806 hotel reviews
7.4Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
7.8
Staff
8.4
Value for money
7.0
Free WiFi
8.3
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End of dialog contentReviewed: 1 May 2024
Adrian
United KingdomView from our room looking onto air conditioning and roof
Location was away from it all and very peaceful
Stayed in April 2024
Reviewed: 30 April 2024
Gail
United KingdomWe had a meal one night in the claret jug and it was fairly mediocre. It wasn't that warm and lacking in flavour. However the breakfast area was nice and lots of choice but would rather have had a proper fried egg.
Lounge and bar seating areas. Location.
Stayed in April 2024
Reviewed: 26 April 2024
Lisa
United KingdomWe were not aware that there were carpets being fitted whilst we stayed, lots of banging and knocking during daytime hours. Furniture from rooms in hallway and originally our room door was blocked with a chair The room had a loose board in the ceiling which needed to be screwed in. The spa was in places ,looking tired with rust patches. A little disappointed
Beautiful scenic peaceful location Lovely restaurant staff, great menu, great food, nice atmosphere in bar area
Stayed in April 2024
Reviewed: 23 April 2024
Mandy
United KingdomVery tied needs a refurb. Restaurant expensive . Pool area need lots of maintenance
Has great potential . Great staff bar and restaurant good
Stayed in April 2024
Reviewed: 23 April 2024
Craig
United KingdomDrinks cost way to much
I was looking over a flat roof
Stayed in April 2024
Reviewed: 20 April 2024
Sheila
United KingdomWe booked for afternoon tea which we were very disappointed by we were taken into the restaurant and popped into a corner by the windows which were very dirty there was no cloth on the table and all we could here were the staff at the bar area chatting and laughing we had to ask for more tea we did not get a description of what we were presented with which is very unusual we felt sad that it wasn’t better
We liked the hotel we didn’t go into the spar it was lovely and clean and breakfast was great
Stayed in March 2024
Reviewed: 20 April 2024
Ward
United KingdomCouldn’t sit down and see if a mirror to do hair. Shampoo but no conditioner in bathroom. No glasses to have a drink of water
Lovely setting
Stayed in April 2024
Reviewed: 18 April 2024
Julie
United KingdomThink the spa could do with an update such as more loungers and probably my fault for not checking but I didn’t realise kids would be in the spa area so makes it less of a relaxation experience - I think there should be separate areas for children
Rooms and hotel was exceptional staff all pleasant and very friendly and helpful
Stayed in April 2024
Reviewed: 18 April 2024
Morven
United KingdomMenu choices might be a bit limited if staying longer.
Welcoming, comfortable and great facilities on offer.
Stayed in April 2024
Reviewed: 18 April 2024
Francis
United KingdomThe pool area was very small for the number of people.It was also a Health club,so even trying early in the day was not successful .
A lovely place .Plenty of seating areas.Room was spacious and comfortable .The beds were also very comfortable .
Stayed in April 2024
Reviewed: 14 April 2024
Simon
United KingdomAbsolutely rock hard mattress
Nice staff, bar area lovely great breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Trevor
United KingdomBed very hard. Staff said next time request a mattress topper.
Well kept with clean rooms.
Stayed in April 2024
Reviewed: 12 April 2024
Graham
United KingdomWe upgraded online. Supposed to get robes and creams etc. No robes or creams in room, was told at reception that was not available for our room it was for view only. That was 100% not what was stated in email for upgrade (which surprisingly disappeared once it was added). Also cold water tap didn't work in bath. Rooms could do with upgrading.
Want a relaxing couple day, and that's what I had.
Stayed in April 2024
Reviewed: 11 April 2024
Craig
United KingdomLots of non hotel activities - day vouchers for treatments and quad bikes etc
Lovely building and setting
Stayed in April 2024
Reviewed: 11 April 2024
Julia
United KingdomHad a treatment in the spa which was fabulous, however room was cold, pool area was crowded no space to sit and pool was freezing. Lunch was provided with our spa vouchers which were gifted to us and quite expensive, lunch was very disappointing- soup with warm bread ( no bread) and then a choice of 3 mains - opted for the linguine which had no sauce and just a couple of sliced tomatoes and rocket on top - totally tasteless. Dessert was fruit salad but actually just 2 types of melon.
Beautiful location - lovely areas to just sit and relax - whole place smelled beautiful
Stayed in April 2024
Reviewed: 9 April 2024
Niki
United KingdomSpa very misleading in size on photos and children’s swimming lessons which takes up a lot of the small swimming pool from 3 till 7
Lovely grounds beautifully kept
Stayed in March 2024
Reviewed: 8 April 2024
William
United KingdomA little bit remote, but not really an issue
Spa golf and choice of bars & restaurants
Stayed in March 2024
Reviewed: 4 April 2024
Martin
United Kingdomour daughter is getting married next year and that's was the reason for our stay so we could see the facilities we thought the hotel on the surface was clean but when you looked its was quite dirty and the outside patios need attention the chapel where the ceremony took place the windows were dirty so will not be booking venue for wedding
Overall we enjoyed our stay staff were excellent
Stayed in March 2024
Reviewed: 4 April 2024
Andrew
United KingdomVery nice
Nice place to stay.
Stayed in March 2024
Reviewed: 1 April 2024
Anthony
United KingdomDid not like being roomed by a workshop,furnisher outside our door ,woken up early by workmen,no heating,told reception and they said there is reburshing the rooms going on so why put in a room next to the working area close that area off,we booked as stop over on our way to Scotland and needed the rest .Thank you
Stayed in March 2024
Reviewed: 31 March 2024
Wayne
United KingdomExpected the spa to be a little better
Room and bar areas were good. Food on evening in restaurant really tasty
Stayed in March 2024
Reviewed: 30 March 2024
Jamie-lee
United KingdomRooms are a little dated
Good golf courses, would be great in the summer Nice location and area, hotel is nice
Stayed in March 2024
Reviewed: 30 March 2024
Allyson
United KingdomNot particularly clean and not a great deal in the room just seemed like needed some updating in the room.
Lovely setting
Stayed in March 2024
Reviewed: 29 March 2024
Ross
United KingdomThe room was on the bottom floor, very dated. Slightly dusty. The spa was full of children. The evening meal we had was cold when it came to the table
The location was good, free parking
Stayed in March 2024
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