6-12 Hilgrove Road, Newquay, TR7 2QY, United Kingdom
Based on 726 hotel reviews
6.7Cleanliness
7.4
Comfort
7.3
Location
8.4
Facilities
6.8
Staff
8.5
Value for money
7.2
Free WiFi
6.5
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End of dialog contentReviewed: 4 June 2024
Graham
United KingdomOur room was excellent for the price
Stayed in May 2024
Reviewed: 29 May 2024
Roxanne
United KingdomThe floor of the shower didn’t feel safe following an accident I had I’m not safe on my legs and couldn’t use the shower in the room as floor of actual shower felt like an ice rink. A shower mat that could be put in bottom if people prefer would be a brilliant asset. It’s not a Croatian at all as faculties we’re great I just feel as a safety precaution for less abled people it would really benefit
The bedding was so clean and the bed was comfortable best nights sleep I’ve had in awhile
Stayed in May 2024
Reviewed: 23 May 2024
James
United KingdomThe shower was really poor. No pressure
Value for money
Stayed in May 2024
Reviewed: 18 May 2024
Ian
United KingdomUnfortunately it's a building site outside you window
Location close to beach and shops bus stop out side you can go anywhere
Stayed in May 2024
Reviewed: 14 May 2024
Emma
United KingdomBasic not advised regarding breakfast if we required it or any of the facilities
Room was clean
Stayed in May 2024
Reviewed: 23 April 2024
Louise
United KingdomThe balcony was closed of due to not being safe so ideally would of liked a different room but wasn't nothing to complain about as such
Location had everything we needed near, was quite room so nice a relaxing
Stayed in April 2024
Reviewed: 7 April 2024
John
United KingdomInitially was difficult, beds were orthopaedic, ie quite firm , I don’t sleep well anywhere apart from my own bed, and there were builders next door 8am start, walls quite thin and could here everything from next room .but the staff were so helpful, I paid for a single , they upgraded me too a double on arrival as hotel not to busy , then on the second day they moved to a triple room away from the builders, with double glazing, and no one next door ! Amazing! I can’t comment on the food as it’s not available out of season. But overall good value for money very near the seafront.
Stayed in April 2024
Reviewed: 31 March 2024
Madz
United KingdomGot blocked in in the car park due to lack of space and organisation it made me late to work as they couldn’t find the owner of the car who had blocked me in. Water in shower was lukewarm and not hot.
Facilities were clean and comfortable and room was spacious and modern, good value for money.
Stayed in March 2024
Reviewed: 25 March 2024
Nigel
United KingdomShould get loyalty card,cheaper next time, you would get more people staying, I would
Just one night slept like a log
Stayed in March 2024
Reviewed: 11 December 2023
Kim
United KingdomThe bed and pillows
Stayed in December 2023
Reviewed: 23 September 2023
Kuba
United KingdomI think it's due to location being popular (Newquay) my stay was a bit overpriced. Hotel isn't quiet either walls or floors may be thin so I could hear other residents talking or walking and using bathrooms. Nothing too extraordinary tho
I liked the location of the hotel and the staff availability. I would swear there was always somebody at the reception.
Stayed in August 2023
Reviewed: 21 September 2023
Jack
United KingdomThin walls, can easily hear other guests.
Large room, clean.
Stayed in September 2023
Reviewed: 11 September 2023
Avon
United KingdomLoss of kitchens & meals. Room was VERY small, but I obviously knew it was a single, & I did manage tho. finding somewhere for even my small suitcase was quite difficult.
The changes - rooms updated. Mattress new rather than 'twanging' when used.
Stayed in June 2023
Reviewed: 3 September 2023
Farmeen
United KingdomThe kettle in my room wasn't clean, I had to spend significant time attempting to clean it before deciding to use it, it did put me off from boiling water in it for a cuppa.
The staff at this property were fantastic especially Alex at reception who always tried his best to accommodate our needs (very polite & helpful) & Manday who cleaned the rooms & tried her best to sort out any technical issues with the rooms eg plumbing & other minor issues, I always found her really helpful & pleasant to chat to.
Stayed in August 2023
Reviewed: 30 August 2023
Agitta
United KingdomVery friendly staff, great beds and room size.
Stayed in August 2023
Reviewed: 29 August 2023
Paul
United KingdomValue for money option that exceeded expectations
Stayed in August 2023
Reviewed: 28 August 2023
Del
United KingdomRoom appear to have thin walls. You can literally hear people walking outside and the music from downstairs.
The breakfast was great! Traditional English breakfast bit worth it for the amount paid.
Stayed in August 2023
Reviewed: 22 August 2023
Gardner
United KingdomMy first holiday in 6 years once I got there I felt relaxed.
Stayed in August 2023
Reviewed: 14 August 2023
Alka
United KingdomBasic amenities for the price paid Staff friendly but housekeeping poor and room not cleaned for five days!!
Good location
Stayed in August 2023
Reviewed: 28 July 2023
Ros
SpainFound it a little noisy
The room was very clean, staff were friendly and the location was good.
Stayed in July 2023
Reviewed: 26 July 2023
Muriel
United KingdomI didn't know seagulls squawked all night - not the fault of the hotel! No fresh fruit for breakfast, probably inflation kicking in!
Very friendly helpful staff. Excellent location.
Stayed in July 2023
Reviewed: 26 July 2023
Paul
United KingdomClean although possibly a little old are clean is the main thing.
The staff were very helpful and polite. The room although a little small was as good as the Hilton london 🤓 So all in all perfect My only comment would be breakfast will it be nice?
Stayed in June 2023
Reviewed: 23 July 2023
Coreen
United KingdomIt was tired and the bed was uncomfortable
The location was perfect
Stayed in June 2023
Reviewed: 18 July 2023
Bradley
United KingdomThe beds were really uncomfortable and found it hard to get comfortable
Great hotel for the price very clean good facilities staff was really friendly and couldn't do enough foe you
Stayed in July 2023
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