The caravan itself was lovely and homely, modern and comfortable. Will definitely be booking again in the future.

Stayed in May 2024

Not applicable

Stayed in August 2023

it wasn’t clean but expected as it was last minute

spacious enough room for kids and luggage

Stayed in July 2022

Feel the advertisement should be taken off at certain times. Spoke with reception the following day and private tenants are advised to take advert off after the reception closes. We were quite a late booking on the friday to get a message to stay we wouldn't get onto the site although check in stated up til 10pm. We then paid for ANOTHER hotel to have the owner call and sort this for us. Also had to chase my deposit and no offer of help or compensation for the issues we had trying to check in. Very confusing advert!!!!!

The caravan was lovely and big. Plenty of room. Great location although about a 20 minute walk from Butlins itself.

Stayed in July 2022

Not far to walk to get into the butlins site lots of things to do kids loved the splash water park and the skyline shows so much to do for the children kept them occupied and they was never bored even though the weather was bad butlinsis all inside lots of different food shops to choose from and a supermarket all on the doorstep would recommend to friends and family the caravan had everything you needed in WiFi,games console,boxed games,Netflix puzzles. Very clean and tidy all you need for a family holiday

Stayed in June 2022

everything was great but if I had to nit pick I’d say I wished it had a hairdryer and Ariel’s for the bedroom TVs

it was fabulously clean and location was good

Stayed in June 2022

everything you needed home from home

Stayed in August 2021

Very confusing emails prior to stay Felt a little abrupt

Location Friendliness Clean.

Stayed in June 2021

Nothing not to like

It's one of the nicest most comfortable caravan I have stayed in...Beautiful and cosy with all the mod cons

Stayed in May 2021

The host was lovely and couldn’t do enough for us especially since booking the day before we was attending, the caravan we hired was not the one we initially booked as this was taken but the caravan on the Bankside was perfect and much closer to get to the amusements especially with having a 4 year old. The caravan always lovely and clean and smelt wonderful when we arrived. We didn’t spend much time in the caravan as we filled up our weekend doing all the activities and visiting fantasy island with our little boy.

Stayed in March 2024

everything!! it was a disgrace for what we got charged.the caravan needs a good deep clean and upgrading

nothing this caravan was absolutely rotten,the owner was no help at all( extremely rude).took us 3hours on arrival to clean the caravan for our family to stay in.we could not sleep in beds at the they were so dirty used a airbed to stay on the living room floor.the owner messaged us if we left the tv or heating on when we went to the shop or left a window open.she is a bit much!!! her shower is broke her drains are blocked (needs flushed)the smell is horrendous.this has to be the worst place we have ever stayed in!!! Glad to be home.this caravan is definitely not worth the money we paid.the owner said she might have give us a possible refund if we left before 10am the next morning but where were we ment to go!! we were on holiday and 4hours away from home,and she only said possible refund!!

Stayed in May 2023

Nothing

Everything was great and clean we will be coming back

Stayed in May 2023

The caravan was grubby - grotty shag-pile rug had to cover with bed-sheet for baby to play on the floor - (Shud've been chucked out) - Cot provided didn't fit in bedroom so had to move a bed or sleep the baby in Livin Room! High chair had food in foot-well - Broken cups - broken shower-head holder - dead fly in food cupboard - previous occupants open pack of dry noodles in kitchen - and their dirty socks under the bed! For the price charged it was rotten! Must be paying a cleaner NOT to do her Job!! Had the audacity to insist on (refundable) breakages Bond - charges 50 quid for Extra adult Butlins complex pass cos only provide for 2 adults & 2 children not 3 adults ( 1 Granny ) & one 8month baby!! ) - awful.

Self catered caravan (privately owned & leased out for Butlins) - Butlins was great - food, drinks, all kids an adult entertainment, swimming -

Stayed in September 2022

shower didn’t work properly and no blackout curtains so light comes in

location

Stayed in July 2022

No WiFi due to not working. Shower door broken

Great Location, friendly helpful staff, lovely out door area.

Stayed in July 2022

Nice and clean caravan. We enjoyed our stay.

Stayed in June 2022

WiFi in van an extra cost, should be free for the visit radiators need replacing looks very grubby & lets it down for what could be a lovely van can hear the entertainment from the van, was no problem for us but if you want it quiet in the evening this isn’t for you. (it was Easter, so may be ok at quieter times)

nice location. Well equipped with utensils etc. large fridge/freezer friendly owners, very helpful

Stayed in April 2022

Can honestly say nothing I didn't like 😀

Very clean nothing broken everything working as it should amd very spacious

Stayed in September 2021

Fantastic caravan and very clean. Will definitely visit again!

Stayed in August 2021

One of the cleanest caravans ive ever been to! It was also one of the most luxury caravan also everything was perfect we enjoyed our stay so much in butlins also there was so much to do! The caravan was so comftable and in a perfect location. One of the best holidays ive ever had thanks alot for an amazing stay!

Stayed in July 2021

Booked 175 Sandhills- which was a 6 birth caravan. Upon arrival we had 4 birth caravan which was significantly smaller. Owner said the 6 birth was not available so we had no choice but to stay in the 4 birth which didn’t even fit a travel cot in any of the rooms. Caravan was dirty and the fresh bedding which we had to pay £40 for prior to arrival wasn’t even clean. It smelt of sweat. Beware.

Stayed in July 2021

Excellent in all aspects.Very confortable.

Stayed in June 2021

Only bad thing was the staff on site were pretty useless but didn't effect our holiday! We figured everything we wanted to know ourselves!

Caravan was amazing so much better than we thought. The lovely owners left games, dvds, stereo, computers etc kids loved it!!! Really nice owners, wish we could have stayed!

Stayed in July 2021

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Location

Stayed in June 2021