The lift wasn't working, and I have stayed there before and it wasn't working then

Very disappointed, there was no full cooked breakfast as stated with your stay

Stayed in March 2024

My room had no view and the window wouldn't open more than a few centimetres. The hot water took 5 mins to come through and when it did it was luke warm and had no pressure.

The location can't be beaten. It is close to the station and shops and on the harbour side.

Stayed in May 2024

Certainly not an accurate image of the room; no bath mat and none in the bath either, danger of slipping; the shower head directs water to the taps below, not the person; the quilt cover was not truly clean. All are quite simple to solve and just shows a lack of due care and attention.

Nice location, good breakfast, staff friendly

Stayed in April 2024

Very dated hotel , boarded up windows , furniture dated and stained , room had tinted window, no view , breakfast was quite small , no parking

Comfortable bed

Stayed in April 2024

The breakfast wasn't great at all and could be a little cleaner.

Perfect views.

Stayed in April 2024

The Internet was not very good, and no lift had three fights of stairs to or room

The location was great. the views were great

Stayed in April 2024

Its a very dear shame that the lift does not work.

Disappointed that it was only a continental breakfast at the weekends.

Stayed in March 2024

Great location,the hotel is very run down and needs a lot of work,we stayed on the top floor and when it rained water came through the ceiling I think the staff know how bad it is they seemed embarrassed when we checked out,

Stayed in April 2024

Heating wad not turned up

Location

Stayed in April 2024

There was no lead for kettle so I couldn't make tea in the morning! Good view from the top but be prepared for lots of steps!!!

Good location. Bed was ok. Good view

Stayed in January 2024

No lift ...my sister really struggled with using the stairs. With hindsight we should have asked for a different room, but on booking in December requested room with a view. That was beautiful but could have been on lower floor, so don't blame the Hotel.

Lovely breakfast😊

Stayed in March 2024

It’s being renovated but this is no way hindered a good experience that I had at the hotel. The staff were lovely.

Great location friendly staff room nice and clean good choice breakfast and a nice bar.

Stayed in April 2024

Hotel needs structural work done!

Breakfast was nice! The Stage Door bar attached to the hotel was great with lovely bar staff View's from our Room were amazing

Stayed in March 2024

Needs some maintenance work,which I’m sure they will get around to.

The location and sea view is the best.

Stayed in March 2024

This hotel is desperately in need of renovation. It looks tatty from the outside and is tatty inside. Staircase was on an angle and cracks appearing in it. Went down for breakfast at 9.45 as breakfast was between 8-10 there wasn't any tea or coffee there so we asked for 2 coffees and were told no as they close the restaurant at 10 so she wouldn't give us one. Breakfast was cereal and toast. We were happy with the price we paid but that was all it was worth we definitely wouldn't pay any more than that.

The view from the room was lovely. Location was perfect. Lovely pub attached to hotel but unfortunately they didn't serve food.

Stayed in March 2024

Hotel needs complete make over

Room to the rear , no view only backs of other buildings

Stayed in March 2024

Breakfast I didn't eat anything at breakfast I had small amount of cereal and one slice of toast it was ok I don't like cooked breakfast

Great location very clean good service

Stayed in March 2024

A little dated but just needs a bit of tlc.

No hot breakfast due to staff shortages. But otherwise OK. Price was good.

Stayed in February 2024

The carpet was wet around the window as if it had been leaking in. The shower head was rusty. The condensation covered whole window. There was no cooked breakfast. There were huge pieces of rotten wood around the windows outside. The curtains looked like they had been put up about 100 years ago and never brought back down.

The room was clean and warm. The bed was comfortable

Stayed in February 2024

Room very tired and staff absence meant no cooked breakfast.

Location good.

Stayed in February 2024

The breakfast was tiny and served on a tea plate and over and under cooked. We waitress in the morning was miserable and unaccomodating.

The hotel needs a major overhaul and redecorated. Building falling apart.

Stayed in February 2024

The bed felt like Concrete and the decorating wasn’t up to standard

The bar

Stayed in February 2024

Shower area needs tidying up. A lamp and a power point on both sides of the bed would be an improvement.

Perfect location with views of the bay. Friendly staff. Nice breakfast.

Stayed in February 2024

The staff at breakfast were quite rude never had this before

Love this hotel

Stayed in January 2024