The house and surroundings were fantastic. Only topped by the amazing staff who couldn’t be more helpful.

Stayed in March 2022

Main hotel rather 'faded' and needing some refurbishment to brighten it up a bit!

Lovely setting, newly refurbished beautiful apartment and not too formal. Unpretentious but well-cooked and plentiful food with very friendly and helpful staff.

Stayed in April 2022

Nothing springs to mind!

Wonderful setting with super views. Grounds well kept. Would have sat out on the terraces but it was too cold. Delicious breakfast, eggs benedict and eggs royale. It was a chill-out break so we sat and read in either the bar or very comfortable side lounge. Our evening meals were delicious, excellent value for money so we ate in the restaurant both nights. Extremely attentive and delightful staff, faultless. Room 10 at the top of the hotel was spacious with a kitchen area, although the bathroom is small (no bath). Love this hotel, love the coffee with free scones/cream/jam touch and it will now be our chill-out destination in the lakes. If we were getting married again, we'd get married here!

Stayed in April 2022

the stairs to the room started off ok but the further up you went the steeper and narrower they got, i would not like to bring anything bigger than a 'carry on' bag up them. being a old(er) house the hot water did take a little while to arrive when you turned on the tap, this didn't really bother me but can see some people getting impatient with it.

was given a room at the top of the house, with wood beams and the room was very big as was the bathroom with a bath and separate shower, parking was easy and all close to the front door, the views from the house and garden were great, breakfast was super. good wifi in my room. all the staff i dealt with either on the phone before my stay or during my stay were very good

Stayed in March 2022

Nothing

Friendly and helpful staff, convenient location and good food

Stayed in March 2022

Second stay and fully justified going back. Great staff, location and comfortable quirkyness. Good location for northern lakes too.

Stayed in March 2022

the property was in a lovely area surrounding beautiful scenery, it had both modern and historical features which made the property look more divine

Stayed in March 2022

The shower hose had seen better days.

The breakfast was fantastic.

Stayed in February 2022

pillows a little uncomfortable and room a little too hot, everything else perfect

beautiful property, gorgeous room

Stayed in March 2022

The Mews cottage was smaller than I thought, only seen the cottages online with two bedrooms so was surprised that our cottage was essentially just one big room meaning cooking smells travelled throughout. The induction hob and combined microwave and oven were exceptionally modern but too complicated to make use of when you're only there for a break, I didn't want to spend my time away reading cooker manuals 😬 we persevered and got them working eventually!!! Would have been really useful to have a coat hook or stand especially when staying in winter months.

Clean, modern and comfortable with great heating and great bathroom with powerful shower. Very close to everywhere we wanted to be for sight seeing and local restaurants. We didn't have much interaction with the hotel staff but when we did see them they were very attentive and friendly giving great service.

Stayed in February 2022

I'm just not a fan of pre-ordered breakfasts. I'm also not a fan of attic bedrooms due to a lack of view. Sadly the velux window had accidentally been left open, and radiator was not on, so room cold at first (it was February) but it warmed up. I'm sure if I had mentioned it to the staff they would have moved me to another room so that's my fault!

Beautiful building. Good quality bed in a traditionally furnished room befitting the building. The breakfast was very tasty. The bathroom was magnificent.

Stayed in February 2022

The menu was a little limited however it is understandable considering the pandemic we have been through and peoples hesitancy to stay in Hotels etc even now. It would have been nice if the cooked breakfast had been served 30 minutes earlier but again you dont want to pay a cook if only one person is up at that time so not really a complaint and it helped my waistline.

I had to take the grab and go breakfast as i had to leave early but it was very good. Good location, evening meal was really good quality and well cooked excellent staff.

Stayed in February 2022

steps were a bit icy

brilliant location with such friendly staff and good food

Stayed in January 2022

Everything was fantastic. The staff were so accomodating. The food was delicious and the room was big even with a family of 4 in the family room. The view from the window was perfect for the beautiful sunrise. Theres nothing more i can say really it was a perfect getaway.

Stayed in January 2022

Cooked breakfast. Bed too soft.

I have had better breakfast. The quality of the I gradients for the cooked breakfast second rate. Location good. Pleasant views. Mattresses too soft not firm enough probably dated. Decor nice. Staff extremely pleasant and helpful.

Stayed in January 2022

Excellent breakfast and location

Stayed in November 2021

Nothing

Designed & decorated perfectly. Very cost

Stayed in December 2021

Nothing. Only suggestion might have been to put another single bed, even if only a simple camp bed, into the family room so you can have 2 adults and 2 children. We were a family of 4 and had to take 2 large doubles because the family room has 1 large double and one single.

Huge family room with the most amazing views across the valley. Very picturesque and peaceful location. We had the full Cumbrian breakfast and it was fantastic. Very friendly staff. Felt very covid safe.

Stayed in December 2021

As above

Poor fruit course served inappropriately in a glass, sausage quality poor.

Stayed in December 2021

N/A

Everything

Stayed in November 2021

Cupboard in room was a bit dated, walls are quite 'thin' in terms of privacy, variety of tea and coffee in room was limited. Breakfast was ok but not as good as some, especially given it was pre-ordered / cooked to order but appreciated they gave us the green & decaffeinated tea we asked for.

Large shower, bed was comfortable, views from windows. Dinner was excellent.

Stayed in November 2021

Nothing

Breakfast very good, staff were very friendly and welcoming , I felt it would be very easy to stay on your own as the staff made you feel very well looked after. Hotel was comfortable bed comfy too. Quiet peaceful overnight stay.

Stayed in October 2021

Facilities for tea/coffee absent. Tap water tepid and no cold to drink. Bath drainage slow and likely partially blocked

Had to ask for tea coffee and milk. Breakfast was disappointing and dry-rather basic and not what you’d expect

Stayed in November 2021

Everything was lovely and clean but the main chair in the lounge had a large stain on the material which I thought could be cleaned. For a luxury apartment you really expect the furniture to look nice.

The location was stunning, especially if you stay at the hotel and the gardens are gorgeous. Most peaceful place to stay, you don't hear anything for miles and you don't see/hear the neighbours.

Stayed in October 2021

Nothing.

A beautifully appointed and well thought out luxary apartment on the edge of The Lake District. The grounds and views were stunning and the apartment provided privacy, a cosy atmosphere and a private garden to sit out in. More than worth the money, I couldn't recommend it enough. We will be going back!

Stayed in October 2021