Everything was perfect!

This hotel exceeded our expectations in every respect! It's brand new with all the latest amenities. Location is perfect. Staff were friendly and helpful. It's the best hotel we've stayed at during our three week trip to the UK. The photos are of our room and views from the windows. All the floors are high up on floors 5 thru 8, so great views of the city.

Stayed in May 2024

Nothing much to criticise!

Lovely fresh and clean place to stay, in a great location with lots of stuff in the attached shopping centre, and the rest of Edinburgh on the doorstep too. Staff were polite and helpful.

Stayed in May 2024

If anything the shower power is a bit dismal

Quiet area modern room well equipped

Stayed in May 2024

We struggled to actually find the hotel and when we called to speak to reception they weren’t actually very helpful. And just kept repeating St James quarter. But not giving us directions or any more info. So we had to ask a different hotel did they know where Roomzzz was. They did an eye roll cos they get asked all the time. Incase anyone sees this the hotel is located on the 5th floor of the St James quarter shopping centre.

Very clean and tidy, nice room comfortable bed. Very good location wise for us.

Stayed in May 2024

Nothing

Staff were very welcoming and helpful. Location great

Stayed in April 2024

The location was excellent - really close walking distance to the city-centre and the sights

Stayed in May 2024

Great apartment with a lot of space, high quality furnitures, well-equipped kitchen. Very comfortable!

Stayed in May 2024

Nothing. The stay was perfect.

The location is great. Not far from Edinburgh Weaverly Train Station and close to Sixt Car Rental where we plan to take the car. It's a great surprise to learn that the hotel is fully connected with the shopping department store where there are lot of shops and restaurants available as choices. Bed and facilities are good. Also, 24x7 coffee & tea machine is a bonus with bakery provided for pick-up in the morning.

Stayed in May 2024

Nothing to complain about, it was ideal

It was welcoming and clean. We had pets with us and had no issues. It was very quiet and a calm environment for them. They also loved looking out the big windows which let in so much daylight. It also had a fantastic view

Stayed in April 2024

Very good location. Complimentary croissants every morning and 24 hr access to tea/coffee!

Stayed in April 2024

Difficult to find when arriving at night, need better directions. VERY discreet signage.

Modern, clean, an excellent location in a great city.

Stayed in March 2024

Nothing.

Everything was excellent and high quality. The location was so close to major attractions and transport. Staff were very friendly, professional and helpful. We had a great stay and a wonderful time in Edinburgh.

Stayed in April 2024

I struggled to find it. I know the St James area, if it said somewhere "take the lift/escalators to the fifth floor of the St James Centre and its next to the cinema", it would have been simpler.

Great central location. Loads of access to bars, restaurants, entertainment, shops. Spacious room. Everything just worked (TV, casting from devices etc). Nothing to frustrate me. Nice view over Calton Hill.

Stayed in April 2024

Nothing

Breakfast was ideal

Stayed in April 2024

The claim that the balconies are monitored 24/7 by a CCTV system and 'continuous patrolling' (all to prevent smoking) does not exactly feel welcoming. A bit strange even.... We had an apartment at the side, with a limited view, mainly on the mall underneath - there are quite likely many apartments with better views though!

Nice location, new, up-to-date apartments, croissants and coffee in the morning, bit of a trendy vibe - without overdoing it, correct reception staff

Stayed in April 2024

Our room was only cleaned twice in the 5 days we were there, the bed wasn’t changed and bizarrely there was no mirror above the plug points to use the hairdryer. It didn’t however spoil our stay !

Fantastic location and great sized, versatile room with a great sized bed and bathroom

Stayed in April 2024

N/A

Rooms was fantastic, coffee and croissants was a lovely added bonus!

Stayed in March 2024

Bed sheets were a bit stinky

Location, staff.

Stayed in April 2024

The location is excellent, right in the middle of where I wanted to be and the views were stunning. The staff were really friendly and helpful and couldn't sing their praises enough. Facilities were spotless and plenty of additional items available. Perfect for solo travelers, couples or for business. Will definitely return

Stayed in March 2024

The cleanliness

Good location Good Room

Stayed in April 2024

the saggy bed

the provision of coffee and croissants, the spacious room, the guest laundry, and the ability to store luggage while on tour.

Stayed in April 2024

No cover from lifts to door, got soaked in rain

Room size was for price, reception staff very accommodated and reception area with seating and refreshments

Stayed in April 2024

Nothing.

Great room, facilities, location, staff. It could not be better.

Stayed in April 2024

The lighting was a bit confusing as the card that should activate the lighting did not do anything. I quick explanation of how it worked would have been helpful.

Staff were attentive. Loved the free coffee and pastries in the morning. Location was awesome.

Stayed in March 2024