Queen Street, Belfast, BT1 6EF, United Kingdom
#1 of 47 hotels in Belfast
Guests' ChoiceBased on 835 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 13 May 2024
Jan
United KingdomMaybe parking, but then the location justifies not having it.
Excellent for a good sleep; dark quite and good mattress. Towels good thick quality. Kettle can be filled in deep basin. Shower with strong spray and good control. Knives in dining room nice and sharp. All the little practical details spot-on!
Stayed in May 2024
Reviewed: 13 May 2024
Gembond
United KingdomGreat location, really comfortable room, everyone friendly & helpful. Lovely bar.
Stayed in May 2024
Reviewed: 13 May 2024
Cathy
United KingdomI liked the decor, cleanliness and the environmental ethos.Lots of recycled/upcycled products, recycling options available in room; milk bottle provided and you get it filled at the bar downstairs. Lovely smelling bathroom products and efficient air con.
Stayed in May 2024
Reviewed: 12 May 2024
Christina
United KingdomRoom was quite small
Great location & amenities
Stayed in May 2024
Reviewed: 12 May 2024
Sorcha
IrelandNo parking - 5 minute walk to car park which is fine! Pizza in the restaurant was awful. Would not eat here. No table service either.
Lovely decor - large rooms! Dog friendly! Homely stay as advertised Music everyday in the restaurant Check in staff were outstanding!
Stayed in April 2024
Reviewed: 12 May 2024
Anne
United KingdomUnfortunately there was a hen party going on in the room next door for the 2 nights we were there (Saturday and Sunday). The room doors could only 'slam' shut noisily so we were woken up several times in the early hours. The noise from the fridge inside the room was also noisy, as was the air conditioning. So you either had the window open for fresh air (which meant the noise from the seagulls) or the window closed (which meant the room was rather warm).
Fantastic, friendly and helpful staff. Quirky artwork. Lovely bar area with very attentive staff. The room was a bit small but comfortable. Good tea/coffee facilities.
Stayed in May 2024
Reviewed: 12 May 2024
Jennifer
United KingdomN/A
Brilliant hotel! Lovely staff , very welcoming and central! Definitely stay here again 😄🍀 What a friendly city!
Stayed in May 2024
Reviewed: 12 May 2024
Devon
AustraliaThe facilities were great. It was particularly helpful having a laundry in the hotel to use, it saved us having to find a laundromat and waste our time in Belfast. The room was very spacious and you could tell a lot of effort and thought had been put in to make it feel homely.
Stayed in April 2024
Reviewed: 12 May 2024
Bambi_mae
United KingdomNothing!
Modern, clean, well equipped. Comfy beds and great facilities. Whole hotel was really modern but relaxed and welcoming. Great central location. Staff were friendly
Stayed in April 2024
Reviewed: 11 May 2024
Elizabeth
United KingdomNothing !
A beautiful quirky hotel, the decor is stunning, in the bedrooms and public areas. Staff are laid back and very friendly. It would seem nothing would be too much trouble. We will def return and I would not hesitate to recommend to others.
Stayed in May 2024
Reviewed: 11 May 2024
Andrew
United KingdomNothing that we don’t like
Fantastic and very friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Margaret
IrelandIf l where to write a negative, I'd only be making it up
Staff were so helpful and friendly,thank you Nathan and all the staff
Stayed in May 2024
Reviewed: 10 May 2024
Brian
ColombiaNothing.
Very central location to the attractions that we wanted to see. It was very cozy and the staff were very helpful. The buffet breakfast was a excellent.
Stayed in May 2024
Reviewed: 10 May 2024
Sarah
United KingdomHen parties being noisy in the early hours was annoying.
Location is fantastic, walking distance to most things and next to really good public transport options for anything further afield. Room was comfortable with everything you could need and lots of nice little touches.
Stayed in May 2024
Reviewed: 10 May 2024
Lauren
United KingdomThe decor was beautiful. The location was very convenient and everything was in walking distance.
Stayed in May 2024
Reviewed: 9 May 2024
Colin
United KingdomGreat location, staff are friendly and the rooms are great. Offers more than your normal hotel room. Quirky but practical as well. Will definitely stay again.
Stayed in May 2024
Reviewed: 8 May 2024
Ruth
IrelandNo netflix or apps on the TV! Was only able to access regular channels
Received an upgrade to a suite at check in - decor in the rooms and bar were gorgeous - great shower and comfortable bed - is more eco friendly than other hotels I've stayed at, you had a glass bottle to be filled with milk of your choice from the bar instead of the one use single plastic milk that's the norm at other hotels, it also had a bin split into the 3 different waste options so you could separate your recyclables & food waste from your general waste.
Stayed in May 2024
Reviewed: 7 May 2024
Lisa
United KingdomLeaving
Customer service was excellent, both Kanen and Aimee were very kind and friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Alan
United KingdomNo complaints whatsoever
Great hotel which is perfectly located. Breakfast was really good. Exceptional staff who were always very helpful
Stayed in May 2024
Reviewed: 6 May 2024
Helen
United KingdomBrilliant location…. Very friendly staff… comfy beds.
Stayed in May 2024
Reviewed: 6 May 2024
Vickie
United KingdomNo glasses available at breakfast and coffee machine wasn't working great.
Hotel with the environment at the core, whilst being modern and comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Beatriz
ChileJust to add something, the beeping of the elevator in every floor could become a little stressful, as it felt like something was going wrong. The halls carpet was beautiful (and recycled!) but it made a little hard to roll luggage.
This has to be the best hotel I've ever stayed! I was impressed from the first step inside; The lobby is magnificent, everything is carefully decorated giving you an oasis inside the city center. Staff was highly attentive and, what's more important, seemed happy to work there! The room was spectacular, it had everything we could need while being absolutely stunning. Heating worked perfectly, the TV was easily adjustable and, my god, there were outlets near the bed!! That's so rare in Europe! The bed was perfect, the room was soundproof (although people closing doors loudly is always a problem in hotels). The hotel also sells things for you to cook in your room. This in addition to cocktails being sold until pretty late. Great bar! Oh, and the checkout time! Why can't all hotels all have the same schedules!! We had to leave early anyway, but being able to leave al 2pm is precious. TLDR: This hotel was the best part of my stay in Belfast, I could have stayed forever. In all honesty, I will prefer them in every city they are in, now and in the future. Plus: Highly recycling conscious!
Stayed in May 2024
Reviewed: 5 May 2024
Liz
United KingdomNothing
Very friendly and helpful staff, room was perfect and bed was very comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Keeley
United KingdomReally unique place, hotel had everything you needed.
Stayed in May 2024
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