14 Burnaby Road, Alum Chine, Bournemouth, BH4 8JF, United Kingdom
#21 of 69 hotels in Bournemouth
Guests' ChoiceBased on 3211 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.8
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 10 May 2024
George
United KingdomStaff was very friendly and helpful. Would stay again.
Stayed in May 2024
Reviewed: 10 May 2024
Grace
United KingdomThe staffs were very helpful The breakfast was really good
Stayed in May 2024
Reviewed: 9 May 2024
Julia
United KingdomDated boring decor. Booking policy in pool seemed unnecessary. One towel had a very unpleasant brown stain Floor in room was quite grubby with grit on it. Wc seat was poor fit No full length mirror
Lovely pool and jacuzzi. Comfortable bed. Plenty of usb points Mostly helpful staff
Stayed in May 2024
Reviewed: 9 May 2024
Lu
ItalyA bit of a smell in the room
Big room,quite location
Stayed in May 2024
Reviewed: 8 May 2024
Mrs
United KingdomThere’s nothing I didn’t like about this hotel and a short walk to the beach a bonus
Really nice atmosphere. Lovely room with sea view . Amazing breakfast so much choice .
Stayed in May 2024
Reviewed: 6 May 2024
Alexis
United KingdomCleaning standards could be higher. Also bathroom did not have an extractor / vent and as a result all its moisture and odours end up in the room. Breakfast options were very limited lacking even cheese. Breakfast could be richer.
The hotel has a great location, minutes walking from the sea. Clean indoor swimming pool and activities like ping pong table and billiard.
Stayed in May 2024
Reviewed: 6 May 2024
Arina
United KingdomFurniture on the balcony and cigarette
Kids playroom with air hockey, table football, ping pong. Staff friendly and accommodating
Stayed in May 2024
Reviewed: 6 May 2024
Jyoti
United KingdomNA
Kids enjoyed the leisure facilities … and the spa was good too Very close to the beach, and lots of games for the late eves
Stayed in May 2024
Reviewed: 6 May 2024
Pam
United StatesThe pillows were too hard. the sea view rooms are not what we were expected ! The seafront is not near unless you’re driving
This hotel is very quiet at nights inside and out, great for sleeping in late. Lovely hot water in the bathroom and the radiator was on all night, keeping the room cosy and warm.
Stayed in May 2024
Reviewed: 6 May 2024
Nohemi
United KingdomA little bit old and tired. Rooms need to be modernized.
The swimming pool was good and clean. Rooms clean but meet to be modernized. Clean, and enough for a weekend. Breakfast was good .
Stayed in May 2024
Reviewed: 6 May 2024
Lucy
United KingdomGreat location.
Stayed in May 2024
Reviewed: 6 May 2024
Karolina
United Kingdom-Parking available first in first go, therefore the spot is not guaranteed(which is not mentioned on booking), there's a high chance of you having to find a spot on the street which may be hard( for me guaranteed parking was a deciding factor for this hotel) -The hotel facilities are very old fashioned and you feel like the place needs a good refurb (unpleasant smell on the corridors) - My encounter with the duty manager (due to lack of parking space ) wasn't nice, he ignored me during the conversation-spoke with just his colleague as if I wasn't there, not a word said to me apart from that he'll repark his car, however no more encounters with him so can't tell if he's always like that
-Distance to the beach - Easy access -Bed was comfortable -Reception team very friendly and helpful -Cleanliness in point
Stayed in May 2024
Reviewed: 4 May 2024
Brian
United KingdomAlthough we paid up front for room and breakfast, booking.com did not pass the correct information on to the hotel and said we were room only. Thankfully we had the email confirmation with us, but the slip up did cause consternation at reception and took a while to sort out. We also discovered if we had booked direct with the Riviera Hotel it would have been cheaper, so that is what we will do next time we go there.
Buffet breakfast was great, plenty of choice. Good location near the beach. Enjoyed the jacuzzi and swimming pool.
Stayed in April 2024
Reviewed: 3 May 2024
Karen
United KingdomBrilliant location, super friendly receptionist. Very clean .
Stayed in April 2024
Reviewed: 3 May 2024
Martin
United KingdomLocation and food
Stayed in May 2024
Reviewed: 2 May 2024
Dean
United KingdomWe were upgraded at no extra cost into a lovely room in the roof, sea facing with a balcony, fab, thank you Riviera. Unfortunately, the rooms are very poorly insulated so we could our noisy neighbour into the early hours, two of the three nights we stayed there which tainted our experience.
Pool, games room, most of the staff.
Stayed in April 2024
Reviewed: 2 May 2024
Paul
United KingdomWe chose this hotel primarily as it is dog friendly and our little Jack Russell was truly spoilt. The location was great for exploring and the staff were very helpful and friendly. Breakfast was excellent too. Definitely recommend if you are looking forward somewhere dog friendly
Stayed in May 2024
Reviewed: 2 May 2024
Frances
United KingdomComfort of bed
Excellent breakfast. Enjoyed the swimming pool
Stayed in March 2024
Reviewed: 2 May 2024
Brandon
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 2 May 2024
Wendy
United KingdomWhere was
Nice seaview room clean comfortable. Position bit far out for us but ok
Stayed in February 2024
Reviewed: 1 May 2024
Benjamin
United KingdomNothing
The food was unbelievable
Stayed in April 2024
Reviewed: 30 April 2024
Ann
United KingdomSqeeky floorboards in bedroom
Very good well impressed as it was only graded 3*
Stayed in April 2024
Reviewed: 29 April 2024
Marjolein
NetherlandsThe mattresses on the beds weren’t good. The main bed was too small and much too hard. I still have backpain because of sleeping in it. The beds of the children weren’t good either. The spirals were coming through the matras.
The breakfast was very good. The people at the reception were very nice. The location of the hotel is fantastic. And it was very clean.
Stayed in April 2024
Reviewed: 29 April 2024
Helen
GuernseyNothing it was all fine
Quiet accessible and allowed the dog
Stayed in April 2024
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