4 Crescent Terrace West Cliff, Whitby, YO21 3EL, United Kingdom
#79 of 104 B&Bs and Inns in Whitby
Guests' ChoiceBased on 707 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Michaela
United Kingdomnothing everything was really great.
Everything was really good and the staff very friendly. I will be back for futute visits.
Stayed in May 2024
Reviewed: 17 May 2024
Anthony
United KingdomNothing
Everything was fantastic
Stayed in May 2024
Reviewed: 12 May 2024
Paula
United KingdomJust the stairs but you are made aware there is no lift so we were prepared for the climb up to our room.
It was ideal for our short break in Whitby. Staff excellent and breakfast was lovely. We had an excellent view of the sea from our window.
Stayed in May 2024
Reviewed: 11 May 2024
Brian
United Kingdomsome of the best holiday breakfasts I've ever had!
Stayed in May 2024
Reviewed: 9 May 2024
Alejandra
SpainAnything! Everything was great.
The hotel is in a great location with a splendid view to the sea. The rooms are clean and really comfortable.
Stayed in April 2024
Reviewed: 4 May 2024
David
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 3 May 2024
Fletcher
United KingdomN/A
Couldn't fault the place at all. Compared to all of my previous stays over the years, I can safely say that this place has been my best stay by a long way. I will definitely be considering this place again as a priority for any other trips that I make to Whitby in the future.
Stayed in May 2024
Reviewed: 2 May 2024
David
United KingdomNothing
Fabulous breakfast & location
Stayed in May 2024
Reviewed: 27 April 2024
Nigel
United KingdomUnable to fault at all
The property was very clean throughout
Stayed in April 2024
Reviewed: 26 April 2024
Doreen
United KingdomThe weather 🤣 but not your fault .
The breakfasts were tasty ,substantial and varied.Rooms very comfortable and spacious.
Stayed in April 2024
Reviewed: 24 April 2024
Lynne
United KingdomVery good place to stay lovely outlook the breakfast was really good staff and owners were friendly I would recommend this hotel good job
Stayed in March 2024
Reviewed: 19 April 2024
Kirsty
United KingdomNo complaints
Lovely stay beautiful house nice clean rooms very comfortable plenty of choice for breakfast which tasted fantastic thankyou look forward to staying again when in Whitby
Stayed in April 2024
Reviewed: 16 April 2024
Victoria
United KingdomLocation was ideal. Hotel room very clean. Staff very friendly, most interaction was at breakfast time and they were very attentive
Stayed in April 2024
Reviewed: 16 April 2024
Dave
United KingdomThis was my second stay, having first stayed in 2023. The location is fantastic right on the west cliff. Nice comfortable room in a very nice guest house, well run by a lovely helpful couple. I definitely intend to return.
Stayed in April 2024
Reviewed: 16 April 2024
Donna
United KingdomPre ordered breakfast
Location good communication from hosts
Stayed in April 2024
Reviewed: 16 April 2024
Simon
United KingdomIf first tjmer would be nice to be shown where everything is. I did cross off some items I did not need but got the lot - next day waited until got to breakfast which worked. Some cold tap water with juices would be good.
Was nice and fresh.
Stayed in April 2024
Reviewed: 15 April 2024
Michael
United KingdomLocation, choice of food at breakfast. Value for money.0
Stayed in April 2024
Reviewed: 14 April 2024
Catherine
United KingdomNothing
Nice room with a great sea view Helpful staff
Stayed in April 2024
Reviewed: 8 April 2024
William
United KingdomClean
Lovely view , nice clean room. fair price , lovely breakfast’s .
Stayed in April 2024
Reviewed: 5 April 2024
Andrew
United KingdomAll good
Great location great people
Stayed in April 2024
Reviewed: 2 April 2024
Julie
United KingdomNear the sea front with a room that you could sit and look over to the sea .So relaxing .
Stayed in April 2024
Reviewed: 1 April 2024
Ivan
United KingdomGreat view and super friendly staff. Fantastic breakfast
Stayed in March 2024
Reviewed: 28 March 2024
Susan
United KingdomI was unable to find any fault in the property. Thank you so much for my stay.
I really liked everything about the property. My room was lovely and the view out to the sea were well worth the climb up the stairs. It was a great place to stay, easy walk to everything in Whitby, bus and train station. Just perfect for me
Stayed in March 2024
Reviewed: 26 March 2024
Lynn
United KingdomThe number of stairs to our room
Location breakfast friendly owner
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content