During the wedding we attended we could hear kitchen staff shouting. Breakfast very poor. Ran out of beer before the night guests arrived which was very upsetting for the bridal couple.

Beautiful place

Stayed in June 2024

Drink and food was expensive but good quality. Room wasn't cleaned very well. Bathroom waste not removed. Could do with a bit of paint and refresh.

Beautiful building and grounds

Stayed in June 2024

pricey breakfast

location and quiet room

Stayed in March 2024

Breakfast - coffee and tea were tepid and coffee was bitter. Yoghurts were of cheaper quality, as was the fruit juice. I would prefer to have paid a bit more for better quality coffee (being able to order speciality coffees would have been perfect), yoghurt and fruit juice. The room was noisy in the mornings with road noise but very quiet in the evening.

Room on ground level for my elderly mum which was great. Room clean and comfortable and near my brother as requested. Bathroom fitted to a good standard. Breakfast was a reasonable selection - my brother enjoyed his fried breakfast and the pastries were very pleasant. Dinner was excellent - very enjoyable meal with no complaints - staff very attentive and pleasant. Gardens and hotel surroundings very pleasant - we enjoyed a walk around the gardens.

Stayed in May 2024

Barman( blond shoulder length hair beard and stocky build) customer service non existent, felt I was a burden to be served. No eye contact no smiles basically gave me the impression he didn’t want to be there. Miserable .My impression was also shared by others who felt the same way. We stayed here on the 24.05.24 my brothers wedding

Location and views stunning . Lovely old building , but decor needs updating it’s looking tired and shabby

Stayed in May 2024

Needs some serious money spending inside on decor to bring it up to date.

Beautiful building beautiful gardens

Stayed in May 2024

It’s very dated , it needs a lot of money spending on it to bring it up to date, which made it look shabby

The building is stunning. The gardens are beautiful.

Stayed in May 2024

Room smelt like wet dogs / cigarettes

Lovely breakfast / comfy bed

Stayed in May 2024

Restaurant and gym were very good

Stayed in May 2024

I didn't have breakfast having over indulged previous evening

Stayed in May 2024

Booked early as wedding guests so would have preferred to stay in the main building. No mirror when drying hair. Breakfast was adequate but scrambled eggs were not made from fresh eggs but probably reconstituted eggs. Many issues in the marquee probably due to lack of staff. Little choice at the bar, room very cold in the evening.

It’s character

Stayed in May 2024

Delivery driver making ridiculous amounts of noise at 7am for about 15 minutes Saturday morning . We came away for a peaceful time and a little lay in but that was ruined and it seamed like he was trying to make as much noise as he possibly could !! So In the end we just got up and went for breakfast .

Spa was brilliant

Stayed in April 2024

The week before our stay I emailed the hotel to enquire how much extra to use the spa facilities during our stay..was told £39 for one person or £69 for a couple to use the spa facilities for 4hrs which a pre payment would be taken before arrival. I spoke to the spa direct and paid £69 . When we checked into the hotel after using the spa .on the front desk there was a offer for guests to book monday to thursday up to the 31st may to use the spa facilities for £35 for a couple .I asked the receptionist when did this offer start as I only booked and paid on the 18th April but was charged £69 .she didn't know when the offer started and to contact the spa direct as their separate. I tried to phone from the room a couple of times but no answer. Was very disappointed as surely the spa staff must of known this offer would be in place during our stay but never mention anything .

Our stay was booked for our anniversary, on my booking request I messaged to request a featured room ( four poster bed ) wanted to make our anniversary stay special, delighted when we checked in to find 2 beautiful Swan towels and rose petals laid out on the bed .the room also had a whirl pool corner bath.

Stayed in April 2024

Hotel was very big. Grounds beautiful. Food excellent and good value BUT the building was a little tired in places and could do with some attention. Surrounding area not the best.

Stayed in April 2024

Poor WiFi, difficult to locste staff when ordering afternoon drinks.

Reasonable location close to the training centre. Decent, tasty grub.

Stayed in April 2024

Mold around bath and wonky toilet seat.

Lovely building and pleasant friendly staff. Beds very comfortable

Stayed in April 2024

This is not a spa hotel, it has a spa in the grounds that you are required to pay £35 pp extra for.This is a first for me, I like a spa so often choose somewhere with one but this is the first time I've been asked to pay extra. We also dined in the restaurant and witnessed a scene suitable for a Fawlty towers episode where people were unknowingly sat in the dog friendly area so when other patrons arrived with dogs all hell let loose, everyone was complaining and the staff just made things worse with their handling of it with management hiding out the back and sending a very young girl to deal with very irate customers. Didn't spoil our stay but the customer service was not great.

We would definitely stay again, it's a very nice hotel and very convenient for family. The room was of an excellent standard and had everything we needed. We ate in the restaurant and the food was good.

Stayed in March 2024

Supper not as good as expected

Breakfast was good. No poached eggs. Nice fruit salad. Lovely and quiet rooms. Bed comfy.

Stayed in April 2024

The carpets were tired

Staff were very pleasant and helpful. The evening meal was good value

Stayed in April 2024

Tired. Bedroom and unsuite need make over. We had coffee after our evening meal in the library. Awful place but nowhere else for 8 of us to sit. It needs locking up until fully revamped.

Location suited and convenient. Car parking plentiful and easy and nice grounds.

Stayed in April 2024

Cold room

Near to my destination

Stayed in April 2024

Restaurant was very expensive for the food on offer and the possible public lounge areas seemed to all be meeting rooms or bars where there was no one to serve you.

Great gardens and good spa

Stayed in April 2024

Food and drink not always as hot as as they should have been. Restaurant staff asked only once over 6 meals whether everything was alright. Receptionist never wished us a good day, asked about the day we had had or seemed to want to engage with us. Our final bill included food and drinks we had not had.

Beautiful feature room with four poster bed. Nice grounds.

Stayed in March 2024

It’s an old building but doesn’t mean the fit and finish has to dated as well

Nice building but in need of a refurbishment.

Stayed in March 2024