Waterhead Bay, Ambleside, LA22 0ES, United Kingdom
#9 of 11 hotels in Ambleside
Guests' ChoiceBased on 1872 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
7.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Alison
United KingdomHot water wasn't really hot water . The shower had no power behind it. It wasn't powerful enough. Other than that we loved our room
The shower wasn't powerful enough. The hot water was minimal. Showering was rather cold . I've booked to stay again in May next year. I hope the hot water is better than last week
Stayed in May 2024
Reviewed: 17 May 2024
Halliwell
United KingdomThe menu was rather pricey and the arrangement to self serve at breakfast via the small set of steps seemed a bit risky as you enter and leave the same way with your breakfast plate.
Lovely clean room, dog friendly and welcome in the restaurant. Beautiful location by the lake side and short walk into Ambleside town.
Stayed in April 2024
Reviewed: 16 May 2024
Joy
United KingdomEvery thing went well
Great for travelling around the lakes
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomNothing!
Location, our room no 72, locality, restaurant, and without doubt the staff!
Stayed in May 2024
Reviewed: 14 May 2024
Kathleen
United KingdomThe breakfast was lovely and the room was immaculate. We emailed the hotel prior to our stay to ask if we could park the car late morning on the day of our arrival and we received a prompt reply confirming that we could do this. It was our first visit to the Lake District and it won’t be our last. The accommodation was perfectly situated and only a short distance from Ambleside. We will definitely return and would certainly recommend this accommodation.
Stayed in May 2024
Reviewed: 13 May 2024
Robin
United KingdomNot a lot of variation in the food Menu. My wife is dairy intolerant and found selecting food a challenge
Room. Breakfast Staff.
Stayed in May 2024
Reviewed: 12 May 2024
Julia
United KingdomGreat location, lovely breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Clare
United KingdomAbsolutely nothing!
Amazing location and beautiful room
Stayed in May 2024
Reviewed: 12 May 2024
Mary
United KingdomThe pub is dog friendly, we tried to have a meal one evening and there was a dog sitting on the leather seat near our table, so we moved to the “dog free” area but again there was a dog nearby and the table needling wiping so we left and went to the pub across the way called Waterhead Inn (same chain) which was much better to eat at and the same price. Also, we could not get on to the Wi-Fi despite asking three times.
The location by the lake was brilliant plus the breakfast was very good, plenty of choice and the cooked breakfast was hot and tasty.
Stayed in May 2024
Reviewed: 7 May 2024
Sonya
United KingdomWe Loved the property the only issue we had is the TV in our room was around the corner so you could not lie in bed watching tv you had to sit in the chairs and our lives are very hectic that staying away is the only time we get to relax in bed and watch tv but it didn’t ruin our stay and wasn’t enough to complain we didn’t mention it while we was there
It was so close to the lake and was a short walk into Ambleside
Stayed in April 2024
Reviewed: 6 May 2024
Andrew
United KingdomMy only personal gripe was no bitter on draught, but that was manageable for our stay.
Great location right on the lake. The food was great and the staff was very polite.
Stayed in May 2024
Reviewed: 5 May 2024
Tracy
United KingdomBreakfast
The room was lovely and comfortable
Stayed in April 2024
Reviewed: 4 May 2024
Graeme
United KingdomI was woken a few times by people coming in late
Great location easy to find
Stayed in May 2024
Reviewed: 3 May 2024
Alexander
United KingdomOnly issue was the lack of plugs for charging anywhere near the bed.
Great location. Friendly staff.
Stayed in May 2024
Reviewed: 3 May 2024
Nolan
United KingdomThe room and the food was spot on with a beautiful view
Stayed in April 2024
Reviewed: 3 May 2024
Pauline
United KingdomVery good choice, well cooked food
Stayed in April 2024
Reviewed: 1 May 2024
Neil
United KingdomNothing
Location and the room
Stayed in May 2024
Reviewed: 1 May 2024
Robert
United KingdomChaotic reception - three bar staff looked at us for 10 minutes, without any engagement, before someone came to sign us in???
Comfortable, well appointed and functional room (Windermere rooms) Great friendly staff. Great location. Great breakfast. Plenty of good quality parking, and right next to "hop on/off" bus service and ferry.
Stayed in April 2024
Reviewed: 28 April 2024
Steven
United KingdomSeparate the toaster from the main queue as it caused queues
Breakfast was spot on and food was lovely
Stayed in March 2024
Reviewed: 28 April 2024
Myra
United KingdomThe INN company bombarded me with emails before and during our stay and I would think twice before using one of their hotels in future.
Stunning location and beautifully appointed rooms. Lovely food. The French friends we brought were very impressed.
Stayed in April 2024
Reviewed: 27 April 2024
Katrina
United KingdomNothing at all.
Every thing was great, from the breakfast to the room and staff, we enjoyed every minute. Extremely lovely location, just fabulous to have drinks by the lake. We will definitely be coming back.
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United KingdomNothing
Great location. Comfortable warm room. Plenty of tea/coffee etc in room.
Stayed in April 2024
Reviewed: 24 April 2024
Sheung
Hong KongBreakfast included in the price
Stayed in April 2024
Reviewed: 21 April 2024
Lodge
United KingdomNothing we didn't like ..
Breakfast was included buffet style English breakfast and continental. Tea coffee applejuice cranberry Freshfruit, yogurts. Bread that you can toast and jams . Yes plenty for all .
Stayed in April 2024
Soufrière, St Lucia
Carlisle, UK
Dachau, Germany
Riomaggiore, Italy
Bandung, Indonesia
Honfleur, France
Saint-Jean-Pied-de-Port, France
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content