Waterhead Bay, Ambleside, LA22 0ES, United Kingdom
#9 of 11 hotels in Ambleside
Guests' ChoiceBased on 1861 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Ian
SwedenOur room felt like the road traffic was close enough to clip the bed
Great position on the lake edge
Stayed in May 2024
Reviewed: 3 June 2024
Lela
United KingdomI wasn’t too keen on the evening meal in the restaurant. Very overpriced for a pretty subpar burger and chips.
Excellent location, lovely room which was very clean, friendly staff, good breakfast. The bed was also comfortable. Everything we needed! The staff were also really friendly.
Stayed in June 2024
Reviewed: 3 June 2024
Kim
United KingdomLocation and friendly staff
Stayed in June 2024
Reviewed: 3 June 2024
Haley
United KingdomDidn’t find WiFi in room and was warm - air con or temperature would be an improvement
Breakfast was great, staff friendly and helpful, comfortable, quiet and clean accomodation.
Stayed in June 2024
Reviewed: 2 June 2024
Stephen
United KingdomLovely location, and helpful hard working staff
Stayed in June 2024
Reviewed: 2 June 2024
Stephen
United KingdomMaybe food and drink slightly overpriced but you get the gorgeous setting so maybe justified?
Such a lovely place to stay. Staff absolutely wonderful, very hard working.
Stayed in June 2024
Reviewed: 2 June 2024
Just4kickzzz
United KingdomWould have enjoyed more variety on the dinner menu. (Pizza oven not in use) Room didn't have a fridge (that we could find)
The location was great. The full English breakfast was delightful, fresh, and a big selection and felt very clean. (Well worth getting this included). The bar overlooks the lake with spectacular views and colours in the evening while having a drink. RAF fighter jets flying past low on a Thursday and Friday was an awesome surprise. Plenty of parking. The location is very quiet in the evening Superior double had everything needed for a young couple. (Room didn't have a fridge) 2 parts to the hotel with apartments a short walk from the bar and reception. Venison moussaka was a nice take on a traditional Greek dish. Hotel surroundings are very quiet and peaceful in the night. Good location, a 15-20 minute walk from the town with a Tesco express.
Stayed in June 2024
Reviewed: 31 May 2024
John
United KingdomLocation
Stayed in May 2024
Reviewed: 31 May 2024
John
United KingdomToilet seat didn’t fit properly which wasn’t great for my wife and daughter, and the shower panel wasn’t fitted properly so water easily escaped. Other than that, the room was lovely
Breakfast was great. Location superb. Room ideal for myself, my wife, my daughter and our dog!
Stayed in May 2024
Reviewed: 30 May 2024
Steven
United KingdomNothing
Great location with fantastic amenities
Stayed in May 2024
Reviewed: 29 May 2024
Charlie
United KingdomBrilliant staff, we felt welcomed from the moment we arrived. Breakfast was great, lots of options and the location was fantastic. We'll certainly be returning here on our next trip to the lakes!
Stayed in May 2024
Reviewed: 28 May 2024
Jack
United StatesRooms were comfortable and staff was friendly and accommodating. Location was excellent Food was excellent and convenient.
Stayed in May 2024
Reviewed: 27 May 2024
Sunil
IndiaThere were no hooks for hanging clothes in the toilet which was quite inconvenient.
The room was well appointed and very comfortable. The restaurant had a great view and the food was very good.
Stayed in April 2024
Reviewed: 26 May 2024
Ian
United KingdomNothing
The location was amazing. The hotel room was very comfy and clean, short walk into ambleside look round the dog friendly shops and pubs 😊
Stayed in May 2024
Reviewed: 25 May 2024
Louise
United KingdomFelt building and room could do with a lick of paint and bathroom . Although it was cleaned daily I don’t think it was to a very good standard sadly. Breakfast served across the road which was not a problem as overlooked lake with great views but the set up to get your breakfast is so cramped and everyone on top of each other
Perfect Location, Room Spacious and lovely gardens
Stayed in May 2024
Reviewed: 23 May 2024
Laura
United KingdomAbsolutely nothing it had everything we needed
Fantastic clean stunning rooms really rate this 5star its wonderful
Stayed in May 2024
Reviewed: 23 May 2024
Claire
FranceNothing really
Extremely friendly staff, very pleasant, large room. Very good bed. Great shower. Nice restaurant and bar
Stayed in May 2024
Reviewed: 22 May 2024
Philip
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 20 May 2024
Alison
United KingdomHot water wasn't really hot water . The shower had no power behind it. It wasn't powerful enough. Other than that we loved our room
The shower wasn't powerful enough. The hot water was minimal. Showering was rather cold . I've booked to stay again in May next year. I hope the hot water is better than last week
Stayed in May 2024
Reviewed: 17 May 2024
Halliwell
United KingdomThe menu was rather pricey and the arrangement to self serve at breakfast via the small set of steps seemed a bit risky as you enter and leave the same way with your breakfast plate.
Lovely clean room, dog friendly and welcome in the restaurant. Beautiful location by the lake side and short walk into Ambleside town.
Stayed in April 2024
Reviewed: 16 May 2024
Joy
United KingdomEvery thing went well
Great for travelling around the lakes
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomNothing!
Location, our room no 72, locality, restaurant, and without doubt the staff!
Stayed in May 2024
Reviewed: 14 May 2024
Kathleen
United KingdomThe breakfast was lovely and the room was immaculate. We emailed the hotel prior to our stay to ask if we could park the car late morning on the day of our arrival and we received a prompt reply confirming that we could do this. It was our first visit to the Lake District and it won’t be our last. The accommodation was perfectly situated and only a short distance from Ambleside. We will definitely return and would certainly recommend this accommodation.
Stayed in May 2024
Reviewed: 13 May 2024
Robin
United KingdomNot a lot of variation in the food Menu. My wife is dairy intolerant and found selecting food a challenge
Room. Breakfast Staff.
Stayed in May 2024
Soufrière, St Lucia
Carlisle, UK
Dachau, Germany
Riomaggiore, Italy
Bandung, Indonesia
Honfleur, France
Saint-Jean-Pied-de-Port, France
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content