Stratford Road Shirley, Solihull, B90 3AG, United Kingdom
#5 of 10 hotels in Solihull
Guests' ChoiceBased on 2596 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.8
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Daniel
United KingdomNo breakfast deals
Stayed in May 2024
Reviewed: 18 May 2024
Julian
United KingdomNot a fan of wall mounted air heaters - but as it wasn’t cold, it wasn’t needed. Not sure how comfortable the room would be if air conditioning was needed
Free parking was a bonus. The welcome (and checkout) were both really cheery experiences
Stayed in May 2024
Reviewed: 12 May 2024
Shire
United KingdomThe bathroom was a little grubby
Receptionist was lovely. Room was a good size
Stayed in May 2024
Reviewed: 12 May 2024
Tammy
United KingdomWe kind of missed a fridge in our room.
The hotel was a lovely property ideal location. Ideal, with lots of local shops available. Great sized room, with big TV. Clean toilet and bath, so pleased overall!
Stayed in May 2024
Reviewed: 11 May 2024
Robert
United KingdomGreat value for money for a short overnight stay
Stayed in May 2024
Reviewed: 10 May 2024
Amanda
United KingdomLooking tired
Central location
Stayed in May 2024
Reviewed: 9 May 2024
Deborah
United KingdomLovely helpful staff and our ròom was spotless.It is in a lovely location next to a nice green park and plenty of shops, including an Aldi, but the street is not too busy at all.
Stayed in May 2024
Reviewed: 9 May 2024
Rich
United KingdomNo breakfast but close to pubs and a weather spoons..
Large comfortable room and free parking. The bed was comfy. V good value.
Stayed in April 2024
Reviewed: 6 May 2024
Saeed
United Kingdomtraffic
easy access
Stayed in April 2024
Reviewed: 5 May 2024
Tirlochan
United KingdomRound shower cubicle need attention Pillow where clean but slippery texture .
Good staff
Stayed in May 2024
Reviewed: 2 May 2024
Mary
United KingdomFirst stay at here and was pleasantly surprised. Great place, location and staff. Would definitely stay here again.
Stayed in April 2024
Reviewed: 1 May 2024
Looby18
United KingdomI stay here every time I come to Birmingham and always have a good stay. The staff are friendly and helpful. There is a free car park and the hotel is next to lots of restaurants and shops. There is a bus stop right outside to get into Birmingham. It is an short car journey to the NEC
Stayed in March 2024
Reviewed: 28 April 2024
Tetley
United KingdomBreakfast was very good and reasonable cost and good choicew
Stayed in April 2024
Reviewed: 26 April 2024
Kevin
United KingdomHad a room with a view of some bins. But said could have changed room was ok only there for one night . Room in question was 101 .
Nice staff nice and clean. Nice and quiet in room and nice black out curtains. Nice shower. Nice bed ..
Stayed in April 2024
Reviewed: 26 April 2024
Kathryn
United KingdomAll good.
Very good value. Lovely new shower, very fresh grout. Clean. Polite, efficient staff.
Stayed in April 2024
Reviewed: 26 April 2024
Graeme
United KingdomNo lift
Where it was Receptionist lovely Room huge anf fairly clean Car Park free Nearby amenities
Stayed in April 2024
Reviewed: 22 April 2024
Janet
United KingdomLovely comfortable room and spacious clean and tidy
Stayed in April 2024
Reviewed: 22 April 2024
Ivan
United KingdomComfortable bed, clean room and soft towels. En suite also lovelly and clean had soap and shower gel . All you need for a short stay
Stayed in April 2024
Reviewed: 20 April 2024
John
United KingdomTighter bed than we were used to. Had to find cash machine over the road. I object to continuous requests for reviews. If this is not good enough - tough
Had problems with card machine so had to use cash
Stayed in March 2024
Reviewed: 19 April 2024
Angela
United KingdomAlways clean Very welcoming staff
Stayed in April 2024
Reviewed: 18 April 2024
Duncan
United KingdomSmell, like hospital
Clean Quiet time from10.00 pm Comfortable Friendly
Stayed in April 2024
Reviewed: 18 April 2024
Steve
United KingdomSomeone left the radiator on full blast, room was tropical and sone
Stayed in March 2024
Reviewed: 15 April 2024
Hayley
United KingdomNo lift
Very friendly receptionist. Very clean room
Stayed in April 2024
Reviewed: 14 April 2024
Jodie
United KingdomThere’s nothing not to like. I wish there was a drinks fridge in the room though to keep our drinks cold, that would be cool
This is always our go to hotel to stay at and we love that the pub is attached to the hotel too as we love the food
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content