Bassenthwaite, Keswick, CA12 4QG, United Kingdom
#7 of 27 hotels in Keswick
Guests' ChoiceBased on 1032 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.9
Staff
9.7
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 17 January 2024
Derek
United KingdomLooks a little tired
Location and price. Food and service excellent
Stayed in January 2024
Reviewed: 16 January 2024
Lee
United KingdomLocation friendliness
Stayed in January 2024
Reviewed: 13 January 2024
Russell
United Kingdomvery tight entrance/exit off the main road.
the whole hotel was very good
Stayed in January 2024
Reviewed: 5 January 2024
Anne
United KingdomNothing really. Perhaps routine restocking of tea etc would have been better than asking for items you needed but this is such a minor request.
Breakfast cooked to order with plenty of choice. Cereals, fruit, toast etc available too. Excellent dinner available. Cooked to a high standard. Room slightly small but en suite. Comfortable bed, tea and coffee and tv. Owners happy to spend time conversing with guests.
Stayed in January 2024
Reviewed: 5 January 2024
Rui
Chinanothing.
I recently had the pleasure of staying at Ravenstone in the Lake District, and it was truly a delightful experience. The cozy atmosphere, coupled with the picturesque surroundings, made for a perfect getaway. The hotel's location allowed easy access to the beauty of the Lake District, making it a convenient base for adventures. The friendly staff contributes to the warm atmosphere, greeting guests with smiles and a passion for service. The rooms is clean, cozy and comfortable. The home made butter brings pure joy in every bite😄. Everything made my visit a delightful and memorable experience.
Stayed in January 2024
Reviewed: 5 January 2024
Angus
United KingdomLoved the location, the views, the character of the place, the room and the really good food.
Stayed in January 2024
Reviewed: 4 January 2024
Debbie
United KingdomWe found the bed not very comfortable.
Superb food, friendly staff
Stayed in December 2023
Reviewed: 3 January 2024
Cameron
United KingdomBreakfast
Stayed in January 2024
Reviewed: 3 January 2024
Alex
United KingdomAlthough the Conservatory/lounge was pleasant it was a little draughty to sit in . As we had no chairs in our room we found this a bit of a draw back. Of course we understand the poor weather conditions did not help.
We were very impressed with the friendly staff and the intimate atmosphere in the Lodge. The food was excellent and the service impeccable. Our room was clean and comfortable but a little small. If and when we return we would opt for a larger room.
Stayed in January 2024
Reviewed: 2 January 2024
Trish
United KingdomNothing to dislike
Everything x Location Friendly staff Food excellent
Stayed in January 2024
Reviewed: 2 January 2024
Steven
United KingdomNothing
Great location. Staff were great and the new year's meal was one of the best meals I'd eaten
Stayed in January 2024
Reviewed: 31 December 2023
Turtle
United KingdomNothing!
Fabulous location and only a small hotel so nice and quiet and staff were very friendly and helpful. The food was lovely too
Stayed in December 2023
Reviewed: 30 December 2023
Blanche
United KingdomNothing
Friendly staff. Excellent restaurant food
Stayed in December 2023
Reviewed: 19 December 2023
Elaine
United KingdomThe staff were very friendly and helpful. The food in the restaurant for dinner and breakfast was very good. The hotel was in an excellent location for exploring the countryside. The staff could advise on local walks and places to visit.
Stayed in December 2023
Reviewed: 18 December 2023
David
United KingdomNothing the only problem was the road accessing the hotel was closed, not their fault
Very cosy and clean
Stayed in December 2023
Reviewed: 10 December 2023
Lynn
United KingdomNothing to dislike.
Staff were friendly welcoming and made our stay enjoyable. Will definitely visit again in the future. I would recommend this hotel to everyone. The meals were delicious and a varied menu. Our room was lovely bed comfy home made biscuits were provided in room to have with drinks aswell as a miniature milk bottle of fresh milk which the staff were delighted to refill. So much nicer to have fresh milk rather than long life milk.
Stayed in December 2023
Reviewed: 4 December 2023
Leanne
United KingdomWe were really disappointed that there wasn’t enough hot water left for us to take a shower on the first night of our stay. Apparently there’s only so much hot water in the part of the hotel we were in (room 8). When I asked why our shower was cold, Pete told us someone in room 9 had had a bath and used up all the hot water. Why have a bath in that room (we only had a shower in our room), if there’s not enough hot water for other guests?? It was -3 degrees and we were really looking forward to a hot shower on arrival. I don’t expect to pay what we paid and have no hot water. It really isn’t good enough. For that reason I wouldn’t stay here again. On the second night we made sure we had a shower at 4.30pm before other guests started coming back and the water was hot! There were also a lot of cobwebs on our ceiling.
The location is fabulous. Beautiful views. Amazing food- (we had an evening meal and breakfast). Pete is brilliant- he gave us a fantastic welcome and was really professional. He was very apologetic about there being no hot water left for us to have a shower on the Friday night (see below) and gave us some complimentary drinks by way of apology. The lady who served us breakfast was lovely too.
Stayed in December 2023
Reviewed: 2 December 2023
John
United KingdomShould have booked for a longer stay.
The staff were very friendly and helpful. Chef was excellent.
Stayed in November 2023
Reviewed: 29 November 2023
Glyn
United KingdomLeaving
A great friendly country hotel set in gorgeous scenery. All the staff are so friendly and polite .Very comfy and warm room with a nice big hot shower .A good breakfast menu and simply gorgeous evening meals cooked to an excellent standard .Plenty of good walks a short distance from hotel Definitely recommend and will return
Stayed in November 2023
Reviewed: 29 November 2023
Dennis
United KingdomNothing
Being a small hotel, we received very much personal service
Stayed in November 2023
Reviewed: 26 November 2023
C
United KingdomFriendly helpful staff
Stayed in November 2023
Reviewed: 23 November 2023
Janette
United KingdomClean comfortable lovely views from the bedroom window. Good food
Stayed in November 2023
Reviewed: 21 November 2023
Christine
United KingdomNothing
Had a lovely 2 night stay, from the moment we arrived our host made us feel at home. Lovely staff could not do enough for us. Room was very clean and cosy had everything we needed. As for the food in the restaurant, absolutely amazing, have the most fantastic chef, good choice of menu and prepared and cooked to perfection. Would definitely recommend a stay/visit.
Stayed in October 2023
Reviewed: 20 November 2023
Hannah
United KingdomGreat location, close to Keswick. Lovely views.
Stayed in November 2023
Reviewed: 20 November 2023
Ian
United KingdomNothing
Place, people, service, food all excellent
Stayed in November 2023
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