Waltham Close, Stansted Airport, Stansted Mountfitchet, CM24 1PP, United Kingdom
#5 of 11 hotels in Stansted Mountfitchet
Guests' ChoiceBased on 11647 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
8.4
Value for money
7.5
Free WiFi
8.5
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End of dialog contentReviewed: 19 May 2024
Susan
NorwayThe bathrooms are old and a smell of urine. The staff service was very poor.
Close to airport. Comfortable beds.
Stayed in May 2024
Reviewed: 18 May 2024
Maureen
United KingdomAccessible room only had a double bed and 2 singles would have been preferred.
Cleanliness, location, attention to detail by staff
Stayed in May 2024
Reviewed: 18 May 2024
Caroline
United KingdomGirl had no help at the bar/brasserie area, all alone, took AGES for her to serve everyone
2 mins from tarmac
Stayed in May 2024
Reviewed: 18 May 2024
Neil
United KingdomRoom service wasn’t good and they automatically charged £6 for poor service.
clean, great location.
Stayed in May 2024
Reviewed: 18 May 2024
Zena
United KingdomNo mineral water in the room despite the cost of the room ( and extra for breakfast, though the advance breakfast cost was good value). The seal along the bottom of the shower screen was short and the screen kept opening and splashing water on the floor. At check in were told breakfast was served until 10.30am and we arrived at 9.50am to be told it was 10am. We were obviously not the only ones as at least a dozen people arrived for breakfast after us, so we felt a bit rushed.
Proximity to the airport and train station was excellent. We got a room upgrade, the room was clean and spacious. The breakfast was very good, plenty of choice.
Stayed in May 2024
Reviewed: 18 May 2024
Ezelibe
United KingdomBreakfast wasn’t included in the standard room
It was beautiful and the proximity to the airport was great
Stayed in May 2024
Reviewed: 18 May 2024
Jim
IrelandDiirection signs to hotel after leaving airport should be more concise
Close to airport
Stayed in May 2024
Reviewed: 17 May 2024
Umesh
United KingdomPlease have some good breakfast menu for kids also
Perfect location if you have early flights
Stayed in May 2024
Reviewed: 17 May 2024
Jane
United KingdomThe restaurant was poor.
Location and bar area
Stayed in April 2024
Reviewed: 17 May 2024
Maggie
United KingdomVery poor service in the bar.
Very close to the terminal
Stayed in May 2024
Reviewed: 16 May 2024
Wendy
FranceNothing, it was as expected.
Very convenient for the airport. Extremely efficient pre arrival communication.
Stayed in May 2024
Reviewed: 16 May 2024
Shivun
United KingdomPerfect for pre holidays or meetings and lovely calm Environment
Stayed in May 2024
Reviewed: 16 May 2024
Aurelie
United Kingdom- Location : 5min walk from bus /train terminal - Clean - Spacious - Friendly stafft - Easy check-in / check out
Stayed in May 2024
Reviewed: 15 May 2024
Valerie
GuernseyPhoned reception as hairdryer did not work. Waited 20 minutes and went to breakfast with wet hair. Hairdryer found outside room when I left hotel much later. Not acceptable.
Location within walking distance of airport
Stayed in May 2024
Reviewed: 15 May 2024
Taylor
United KingdomRoom little tired
Bar area comfortable staff attentive
Stayed in May 2024
Reviewed: 14 May 2024
Vivienne
FranceShower head not too good, tv reception bad
Situated next to the Terminal. Comfortable bed, lovely bar in the atrium Ivana, , in the Collage restaurant, was very professional, friendly and attentive to our needs, and the other diners
Stayed in May 2024
Reviewed: 14 May 2024
Lin
United KingdomPoor choice on the evening menu, expensive for the quality. However the breakfast choice was plentiful, good and great value
The Location Good size Room Comfortable bed/clean linen Good shower, hot water, clean.
Stayed in May 2024
Reviewed: 14 May 2024
Michelle
United KingdomThe rooms were very old out dated and more of a 2 or 3 star hotel. Carpets looked worn and dirty with lots of stains on them. Rooms really need a refresh, I understand it's an airport hotel but no reason for it to be shabby inside the rooms.
The hotel was very close to the airport so 100% convenient. The staff were great and very accommodating changing my room from a twin to a double. The reception, bar and restaurant area was very nice with a good breakfast.
Stayed in March 2024
Reviewed: 14 May 2024
Good
United KingdomToilet in room was dirty
Friendly staff. Comfortable room and so close to departures
Stayed in May 2024
Reviewed: 13 May 2024
Brigite
United KingdomOld and dirty sofa/duvet
Very confortable and top location
Stayed in March 2024
Reviewed: 13 May 2024
Alistair
United KingdomRestaurant - poor service. No cutlery on table when we got served our meal - had to ask. Breakfast, no milk available. Took a while for flask to be refilled. No cups/mugs available had to drink our tea and coffee from paper cups.
Location
Stayed in May 2024
Reviewed: 13 May 2024
Casey
United KingdomWhen booking there is no information that you are expected to pay for parking. This was an additional £25. ( it is cheaper if you pay via reception). If I had known this I would have looked for alternative hotels. Also the air con in the room was set to around 18 and was continuously blowing hot air and our room didn’t have a window that you could open. Although we did not call to reception to see if we was doing something wrong to turn it off so this is something minor.
The hotel was lovely and clean, staff were friendly and accommodating.
Stayed in May 2024
Reviewed: 13 May 2024
Richard
United KingdomHigh-priced restaurant with poor service. Bar service was so slow that we abandoned getting a drink after waiting half an hour.
Comfortable quiet room
Stayed in May 2024
Reviewed: 12 May 2024
Kim
DenmarkClose to the airport
Stayed in April 2024
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