Noise from air con even when switched off it was humming

Location and view

Stayed in June 2024

Very dated rooms no phone Charing points security an issue drunk men following us out of the lift and trying to get into our room, we phoned reception but they did not give us an update

Stayed in June 2024

Can’t fault it at all

Decent xperience

Stayed in June 2024

Felt very dated, and a bit cold. It didn’t feel so clean in some places, all of the lampshades had a layer of dust on them in the dining room. The banisters weren’t clean either.

Great location in Liverpool and lovely breakfast! Staff were ever so helpful and friendly. Was just what we needed as we weren’t in the hotel for long. Bar was nice. Didn’t eat there bit had a great breakfast.

Stayed in April 2024

spa facilities were basic, peeling paint not attractive

breakfast

Stayed in May 2024

Breakfast is a bit pricey for what’s on offer. Great having access to a spa, the facilities were limited and dated and we couldn’t book massages, even when enquiring in February for a May stay!

The vestibule is amazing, just walk into reception and look up! Clean and comfortable rooms with a good shower. Nice that it’s linked to a spa and also close to the docks.

Stayed in May 2024

Air con not great. Breakfast we particularly missed a fried egg and mushrooms. Swimming area is neglected

The room was lovely. great location 10 minute walk into the centre. Staff friendly and helpful.

Stayed in May 2024

2 beds pushed together not good... kept parting! Room wasn't clean, bedding was but bed base stained and room was dusty

Great location

Stayed in May 2024

Price of lager £13 for 2 points

Breakfast was lovely, good stay, spa/pool good

Stayed in May 2024

The peeling paint on the ceilings in the room and bathroom. The air conditioning unit in our room wasn’t working. Blew hot air out all the time, couldn’t sleep as room too hot. Only realised at end of stay, as family had a working air conditioning unit.

The bed was lovely, spacious and comfortable. The inside architecture.

Stayed in May 2024

Tv broken in room and the pool was disgusting and dangerous having to go down a wet spiral staircase to it! Not in keeping with rest of hotel

Good location and breakfast

Stayed in May 2024

Room ver spacious and very comfy bed

Stayed in May 2024

The pillows and covers were extremely cheap and very worn

Great location, staff extremely friendly

Stayed in May 2024

The spa facilities weren’t great, the jacuzzi was cold when I expected it to be warm. The floor in the bedroom hadn’t been hoovered properly as there was broken glass shards under the chair.

The location was great. Staff were really helpful and friendly. The room was a good size and bed really comfortable. Staff were kind enough to leave a card and two drinks vouchers as we attended for my friends 40th.

Stayed in May 2024

Room was good. Did not get enough drinking water supply everyday, I dad to ask. Breakfast was good.

Stayed in April 2024

Picture on wall (without glass frame). Slighty dirty carpets at skirting board, walls could use a lick of paint. Updated times for food at the white bar (brunch was not served when stated on information sheet).

The location was great. Good selection of items on room service menu. Good facilities (swimming pool). Spacious room. Lovely interior of building. Great elevator music!

Stayed in May 2024

Spa facilities was very poor

The room size and the bed was extremely comfy and the breakfast was really good plenty of choices

Stayed in April 2024

The window could not be opened at all which made it a bit claustrophobic. Understand it is for safety reasons but the fan for ventilation was so loud we could not sleep so switched it off and the room was very hot and stuffy overnight.

Comfortable room with river view as requested. Nice toiletries and room tidied, refreshed - though actually we didn’t need new towels as this is not very ‘eco.’

Stayed in May 2024

Nothing about the property but the local NCP car park is always a problem

Excellent facility’s we have stayed at this hotel several times when we stay in Liverpool to watch football. The staff are always friendly and welcoming.

Stayed in May 2024

- room on the 9th floor extreme loud. I actually measure the noise - 39/ 41 db with running ventilation which even in the low mode / or switch is making big noise which makes sleeping a nightmare - no fresh air (even with air con running on the full , making more noise) - no fridge in the room (empty or filled) with this hotel and the price over 500€ for a night Hotel definitely did not meet the expectations. I am regularly in Liverpool, but definitely next time our choose another one

- nice design inside - relatively quiet inside the building - good cleaning service - nice view from the window

Stayed in May 2024

I booked the spa for a treat and it was horrible. Rusty paint peeling off. Steam room dangerously hot. Not relaxing at all for a birthday treat.

Stayed in April 2024

Beds were awful

Stayed in April 2024

The leisure facilities were well below what you would from Radisson hotels with paint flaking from the walls and ceilings, certainly in dire need of a refurb. Breakfast was just OK with not a lot of choice similar to a Travelodge breakfast.

Friendly staff, lovely comfortable beds and the hotel is ideally placed for access to the city centre.

Stayed in May 2024

Noisy children, guess it was not the hotel's fault. No supervision at pool.

Friendly and helpful staff

Stayed in February 2024