107 Old Hall Street, Liverpool, L3 9BD, United Kingdom
#75 of 103 hotels in Liverpool
Guests' ChoiceBased on 5648 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
7.7
Staff
8.5
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 11 May 2024
Yevgeniy
KazakhstanSPA working hours are not really convenient, open 8:00 closes at 07:30 pm. Normally day time I'm away and chilling in SPA just before going to bed. So you need to plan to go there sometime during a day. However this is quite subjective since someone may prefer different SPA timing. Windows are quite small, especially taking into UK often cloudy weather room natural lighting is quire poor
Good location, 10 mins walk from city center and 1 hr walk to Anfield stadium. SPA center on facility. Comfortable rooms furbished in Radisson style. Great english breakfast.
Stayed in May 2024
Reviewed: 10 May 2024
Flaherty
United KingdomI was offered an upgrade on my room weeks ahead of the day and I accepted and paid. On arrival they didn't have the junior suite available as they said fully booked. Room was fine but bathroom was tiny. Didn't live up to my expectations
Location was ideal and staff were very professional and friendly
Stayed in April 2024
Reviewed: 9 May 2024
Hannah
United KingdomDecor colour in the room
Coffee machine in the room
Stayed in May 2024
Reviewed: 9 May 2024
Sharon
Isle of ManPoor air con in room made it uncomfortably hot and housekeeping on 2nd day weren’t very thorough cleaning / making up the room
Location was great, lobby and bar area was lovely and staff were very nice
Stayed in May 2024
Reviewed: 7 May 2024
Wayne
New ZealandNothing to speak of.
We had an extra large room that was handy when you are travelling with two heavy suitcases. The room was comfortable and the overall facilities clean and well presented. The staff friendly and helpful.
Stayed in April 2024
Reviewed: 6 May 2024
Paul
JerseyAsked for 2 single beds but they were pushed together making a double and couldn’t be moved. Breakfast really wasn’t that good, on both days they had no cups for coffee or glasses for orange juice. Scrambled eggs were also an interesting colour.
Location and Wi-Fi good, staff friendly
Stayed in May 2024
Reviewed: 3 May 2024
Brenda
United KingdomThe ice machine didn’t work
The bed and pillows were the most comfortable I’ve ever slept in.
Stayed in April 2024
Reviewed: 2 May 2024
Hazel
IrelandPool/spa area not attached to the hotel so had to walk out into the rain to get there. Pool itself not very appealing but could have potential.
Staff friendly, very clean, quiet , good breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Lee
United KingdomNeed a pillow option, e.g, firm, soft, etc. did not sleep well
Stayed in April 2024
Reviewed: 27 April 2024
Jayne
United KingdomThe hotel is a bit tired looking. Rips in carpets, shower head pole jammed in with a piece of random plastic, bathroom was filthy with black handprints all over the door, blood smear on wall and in the sink. I was also over charged. One price was guaranteed by booking.com but I was charged a different (more expensive amount)
Good location, food was nice, breakfast selection was brilliant.
Stayed in April 2024
Reviewed: 27 April 2024
Frank
United KingdomPrice re the breakfast too high. Maintainance in the hotel re air con in rooms. we had two rooms not working in both supplied with fan not good. Fan in shower also. No fridge this is supposed to be a four star. Taken out space left. Had to wait over an hour to get a meal downstairs at the bar. Not good. No staff. Wont he going back.
Breakfast ok good choice.
Stayed in April 2024
Reviewed: 23 April 2024
Nicola
United KingdomGreat location, comfortable room and good value for money
Stayed in March 2024
Reviewed: 23 April 2024
Craig
United KingdomThe rooms were so comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Udall
United KingdomLittle run down Spa facilities needed some maintenance
Central position
Stayed in April 2024
Reviewed: 22 April 2024
Louise
United KingdomAsked for twin beds and didn't get them. Asked for non feather bedding due to allergies and only pillows were changed. Had to ask again for duvet to get changed. No bedside light, couldn't read in bed.
Good place to stay in town if you like walking. Food was great and staff polite and friendly. Pool, steam and sauna were a treat.
Stayed in April 2024
Reviewed: 22 April 2024
Sue
United KingdomPurple decor (walls and curtins) in the room were a little scruffy and made the room very dark. Room only had 2 spare power sockets and neither were on the bedside tables. Personally, not keen on carpets in rooms, as difficult to keep looking pristine (as was the case) No biscuits on the tea and coffee making tray was disappointing
Breakfast - Excellent Location - Excellent Room - Excellently clean. Very well equipped: Trouser press, iron, hairdryer, safe Facilities - Did not use, but gym and pool where included in the price Communal areas - Excellent
Stayed in April 2024
Reviewed: 22 April 2024
Crook
United KingdomLovely stay room was little in dated
Stayed in April 2024
Reviewed: 22 April 2024
Jean
United KingdomExcellent breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Patricia
United KingdomVery clean and comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Stephen
United KingdomBreakfast was very poor: little selection for continental and cheap produce; hot selection with rubber bacon kept warm for hours and TINNED CHOPPED tomatoes!
Great location near waterfront and Albert Dock. Big bedroom with huge bed. Modern design.
Stayed in April 2024
Reviewed: 20 April 2024
Sue
United KingdomBar didn’t stay open late evening
Location. Big comfy rooms
Stayed in April 2024
Reviewed: 18 April 2024
Annette
IrelandThere was no atmosphere in the hotel
Stayed in April 2024
Reviewed: 17 April 2024
Yinka
United KingdomThe temperature in room 509 was uncomfortable, it was too warm. When I complained to the receptionist, he explained that the temperature and air conditioning system had been set to winter mode and cannot be adjusted so we were given a tiny table fan which was not particularly effective. The way the air conditioning system worked was abnormal but overall the staff were amazing.
The Location is perfect, not too far from the main train station
Stayed in March 2024
Reviewed: 16 April 2024
Amiee
United KingdomWould have preferred 2 separate beds
Nice bed and bathroom.
Stayed in April 2024
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