Unfortunately the Breakfast was cold and not well stocked, the minibar facilities in the room were there but not stocked. If they weren’t available I think the removal of the stands for it would look more professional

Great location, super polite staff, nice stylish room, very spacious, very clean well stocked with toiletries and useful maintenance kits

Stayed in May 2024

The room smelt a little smokey - reported to the staff and they took action.

The staff and location Comfortable bed.

Stayed in May 2024

The AC in the room not working properly. It was too hot in both rooms.

Clean, modern, good location right next to everything

Stayed in May 2024

Large selection for breakfast however cooked items not too hot

The area - close to everything Staff were attentive Corner room was very quiet

Stayed in May 2024

Due to not booking direct with the hotel they took a £50 deposit that we weren’t warned about prior Breakfast wasn’t great, not much selection for a cooked breakfast, wasn’t very warm

Room was wonderful

Stayed in May 2024

The air conditioning unit was quite mild. For a woman of a certain age, I needed to be cool.

It was in a great location for where we wanted to go.

Stayed in May 2024

Location could be a bit of a downside as a bit of a walk anywhere

Lovely big room, convenient for shopping or arena. Breakfast OK (a bit expensive) Overall clean, tidy & convenient

Stayed in May 2024

Not the hotels fault, but we came at Pride weekend so the roads were closed we got stuck driving in the city for an hour and a half unable to park our car we had to travel outside the city to syrechfotd to a friend leave the car and catch a train in. So parking was the problem. Again not really Radisons fault, it was ours not knowing the Pride event was on. To be honest we would have chosen a different weekend to visit

Extremely comfortable bed, lovely size as my husband is a body builder so rather large bloke but plenty of room to stretch out for comfort. Staff really helpful and polite and smiley Gave us great directions and recommendations

Stayed in May 2024

The fire alarm at midnight was no fun but possibly was necessary. shower in Room 815 did not work. The rooms were on the warm side with no tempers control available - not sure why that was.

Great location and rooms were fine. Breakfast offered a good range of choices. Room Service was good too

Stayed in May 2024

Nothing

Staff friendly, room nice and clean, ideal location for the Theatre and train station

Stayed in May 2024

Almost nil / limited options of vegetarian food in breakfast.

Location is super convenient.

Stayed in May 2024

Perhaps more info regarding how to use lift with card etc and air con didn't seem super cool especially with it being so warm.

The barman was amazing and friendly and went the extra mile please pass my appreciation but all staff were nice and helpful. Free water and toiletries was a nice touch.

Stayed in May 2024

soft mattress, not my preference at all. and also the room is quite basic for the price.

location is good,central.

Stayed in May 2024

No city views.

Average

Stayed in May 2024

Everything was amazing

Stayed in March 2024

The only issue I had, which admittedly is rather minor, is the fact that the provided toiletries where lacking in quantity, considering they were meant for two people.

The location is superb, only a 2 minute walk from New Street station and and right the heart of the city. Our room was located on the 12th floor with a birds eye view of the circus and a great view of the southern end of the city. The room was very spacious and clean. The stuff at the reception was exceptional and we had no issues checking in and out. I can't comment on the rest of the facilities as we did not use them.

Stayed in May 2024

The aircon in our room wasn’t working properly

How comfy it was and how close to bullring

Stayed in May 2024

Considering the price of the hotel, I would have expected a little more of a welcome from the staff.

Location was great.

Stayed in May 2024

Central location. I know what to expect when staying at a Raddison hotel.

Stayed in May 2024

There was 2 of us staying, they provided only 1 loofah and 1 toothbrush pack. Shower head was outdated and water pressure was a little harsh. Also there was a welcome card addressed to someone else.

Room exceeded our expectations. It was spacious and had all the required amenities. 24hr room service which we definitely used at 2am after a concert. Staff were brilliant and courteous.

Stayed in May 2024

There is no parking it’s very difficult when it’s raining to park 5minutes away from the hotel

It was clean and cozy

Stayed in May 2024

Not enough seating area to relax in bar and not very well laid out. Need to make it more comfortable and guests would stay longer because your prices are reasonable.

Very convenient to all facilities. Great room great breakfast. Bar prices reasonable.

Stayed in May 2024

We weren't given the twin beds we requested. Breakfast was disappointing, I would have preferred a freshly cooked option rather than the buffet.

Close to Birmingham New Street Station. We got a free room upgrade. We enjoyed the views from the hotel.

Stayed in April 2024

Car park parking. No on premises. It was a fair distance to the hotel. Directions.can appear confusing. Ask for a 50 pounds deposit.which is refundable that's for parking, breakfast etc.

Location right in the city centre with plenty of amenities close by. Hotel staff happy to please and to make your stay special. Rooms clean. The even had a sewing kit and shoe shine to hand. Overall a plesant stay.

Stayed in May 2024