Chicago Ave, Hale, M90 3RA, United Kingdom
#2 of 12 hotels in Hale
Guests' ChoiceBased on 12816 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 2 May 2024
Gary
Maltanothing to dislike,
outstanding as always, check in was super quick, staff were friendly, of course prices in restaurant will be higher than normal but for convenience its ok,
Stayed in April 2024
Reviewed: 2 May 2024
Diane
Isle of ManStylish hotel, quiet rooms!
Stayed in April 2024
Reviewed: 2 May 2024
Christopher
United KingdomEverything
What a wonderful hotel the staff were incredible I email to say it was my wife birthday and they made so special thank you
Stayed in May 2024
Reviewed: 2 May 2024
Aoife
IrelandIt was grand
Location
Stayed in April 2024
Reviewed: 1 May 2024
Saxyblue
United KingdomThe restaurant the menu was poor the staff were very slow and didn't seem to bother with the customers I had the wrong drinks, the wrong food. the service was a disservice. Staff were standing around doing nothing. the greeter was meeting greeting and taking you to your table. a queue was forming as the one lady rushed around. staff need training . there was definitely enough of them however the just stood around .
The room was good. the bar lunch was excellent the staff were attentive and the food limited but very good. I wished I had eaten here for my evening meal.
Stayed in February 2024
Reviewed: 1 May 2024
Julie
United StatesRoom
Stayed in April 2024
Reviewed: 1 May 2024
Peter
United KingdomIts location
Stayed in April 2024
Reviewed: 1 May 2024
Joanne
United KingdomNothing everything was great
Location and great restaurant
Stayed in April 2024
Reviewed: 30 April 2024
Karen
United KingdomCost! The snack bar was ludicrously expensive
Great location
Stayed in April 2024
Reviewed: 30 April 2024
Greta
United KingdomNothing
Excellent location, clean comfortable great dining experience.
Stayed in April 2024
Reviewed: 30 April 2024
Nick
United KingdomRoom & bed were very comfortable. My son, loved seeing the planes ✈️ on the runway.
Stayed in April 2024
Reviewed: 30 April 2024
Jayne
United KingdomSurly gentleman on the front desk April 27th. Needs an attitude change
Location is perfect for the airport. Syeed in the bar is such a lovely person. Great service and coffee with him. Totally deserves some recognition for how efficient he is
Stayed in April 2024
Reviewed: 30 April 2024
Daniel
United KingdomCan’t fault anything
Breakfast was really good
Stayed in April 2024
Reviewed: 30 April 2024
Pauline
United KingdomNothing.
Very convenient location for the airport. Comfortable, quiet room. Friendly, efficient staff and good service. Relaxing bar and a spacious restaurant with a good range of menu choices.
Stayed in April 2024
Reviewed: 30 April 2024
Marea
United KingdomActually not keen on view of airports runways - view in other direction (as from restaurant) was preferable
Perfect location Good dining options Great breakfast Super-helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Rachel
United KingdomBeds far to comfy …. Don’t want to get out !!!!!
So hassle free for the airport
Stayed in April 2024
Reviewed: 29 April 2024
Sally
United KingdomA perfect start to our holiday. Clean, comfortable and had a free upgrade to a better room. Used the gym 🏋️♀️. Highly recommended.
Stayed in April 2024
Reviewed: 29 April 2024
Rosemary
United KingdomPersonally should have asked for shower only as hubbie and I if I’m honest struggles getting over dude if Bath to shower. The location was amazing hubbie isn’t as mobile so walk down covered walkway was excellent and so much better than an early morning taxi ride
Loved it the bed and pillows were amazing
Stayed in April 2024
Reviewed: 29 April 2024
Heather
United KingdomThe staff wentn’t so friendly on reception
What a fabulous location, made travelling so easy. The room was large, clean and totally sound proof, bed was very comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Helen
United KingdomThe pillows. I always find hotel pillows are too soft for me so can never get comfy enough to get a decent nights sleep.
Ideally located via skylink for the airport. Was given a complimentary upgrade which was a lovely surprise for both myself and my friend. Plenty of storage space to stow suitcases and bags. Appreciated that it was soundproof due to needing to be up early for our flight. Neither of us heard a thing the whole night. Also loved the blackout curtains for the room as not many hotels provide curtains that cover the entirety of the window so no light can slip in. We also took advantage of the hotel’s restaurant which was very reasonably priced for the delicious food we had
Stayed in February 2024
Reviewed: 28 April 2024
Roseanne
IrelandCleanliness , attention to detail . Very friendly and helpful staff
Stayed in April 2024
Reviewed: 28 April 2024
Lesley
United KingdomNot explained about spa and minimal 1 hot chocolate sachet and 1 biscuit so contacted reception to get more if 2 are staying at hotel check in surely this should be given on arrival of not in the room on arrival.
Good location for ongoing travel connections due to train delays and diversions we stayed over after holiday.
Stayed in April 2024
Reviewed: 28 April 2024
Lesley
United KingdomThought it was a bit quick checking us in no explanation how to use spa facilities or times available etc
Convenient location for travel on the train
Stayed in April 2024
Reviewed: 28 April 2024
John
United KingdomVery well soundproofed rooms
Stayed in April 2024
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