It was all great. No complaints or concerns.

This historic property has been beautifully transformed to a hotel, while retaining its historic style. Everything about it is delightful. The rooms and bathrooms are spacious, the staff helpful and enthusiastic, the location excellent. Wonderful.

Stayed in May 2024

Nothing it’s perfect

It’s clean beds are so comfy and staff are amazing . Caroline cannot do enough for you . Best customer service

Stayed in June 2024

Nothing

Location ecxellent, room spacious, lovely toiletries

Stayed in May 2024

Luxurious comfort & very personable!

Stayed in May 2024

Nothing at all

Beautiful building, exceptional staff with the amazing manager Caroline

Stayed in May 2024

Ease of use

Stayed in May 2024

I dropped off my bags in the morning and when I came back late at night I was told they’d been already taken to the room, however my suitcase was missing. The whole incident was quite stressful after a long day out (I was half-covered in mud and just wanted to get showered and get into bed!). Appreciate that the staff acted immediately when notified and that these things happen but for the price I paid it was still a bit of a let-down. I was also unaware of the £50 pre-authorisation run on card upon check-in (although I’ve since found that this was stated in the terms of my reservation). I wanted to treat myself after the festival but I’m not sure it was worth the price for me. Staff were courteous and professional but not very warm.

Charming old building, next to the station so very convenient if you’re travelling by train. I’d booked a Deluxe Double and got a free upgrade which I appreciated after a long day in the rain at a music festival. Super comfortable bed and snacks, water & luxury toilets provided.

Stayed in May 2024

My room overlooked a pub garden but luckily it wasn't loud late. But to be honest it didn't put me off.

The attention to detail in service was exceptional. Table service breakfast and the food was lovely. The spacious room and facilities. Comfy bed. Plate and cutlery brought to my room for food. Finally found a gorgeous hotel with superb service and staff, great facilities, amazing rooms, gorgeous breakfast and decent value for money.

Stayed in May 2024

Great Bed Great location Very friendly staff

Stayed in May 2024

Check-in quite slow.

Great little hotel in the centre of Leeds.

Stayed in March 2024

NA

The room, the hygiene product, shampoo, hand wash, the breakfast

Stayed in April 2024

The water pipe was draining the water slowly in the bath tub

The cleanness, the comfortable bed and bathroom

Stayed in May 2024

The full English cooked breakfast was... a bit disappointing: dry Black Pudding, greasy bacon, overcooked scrambled egg.

I loved: the room, the bathroom, the location, the building, the service..

Stayed in May 2024

Very clean wonderful decor Excellent staff attitude

Stayed in May 2024

Beautiful hotel, Amazingly polite, obliging and warm staff. The stained glass windows, beautiful landings, lavish drapes and decor makes for a stunning hotel. When we were first allocated our room the air conditioning unit was quite noisy so we called the reception and they moved us which solved our problem and it was most lovely of them to understand the implications of possible disturbed sleep. The location is very central which is great for convenience however with that comes a lot of noise, my partner and I both had a very restless night due to police sirens, bottle skips being emptied and general street noise. After a night out at the O2 we came back to the hotel for a drink but after waiting a considerable time at the bar and then going and searching for a member of staff we went up to our room unquenched as we were unable to find anyone to serve us which was very disappointing.

Stayed in May 2024

Very nice room

Stayed in May 2024

Nothing

The lovely receptionist went above and beyond I wish I got her name. She took time to chat with me and my partner.

Stayed in May 2024

Bit of a faff with the car park barrier not working but otherwise fine and nothing major.

Location was fab for being close to shops and restaurant etc. Staff were really friendly and accommodating.

Stayed in May 2024

Not being aware of the £50 charged to card on check in. Then having to allow up to 3 days to be paid back into account.

Stylish and large rooms with plenty of storage space. Quiet Clean Breakfast excellent Bed comfortable Loads of electricity points Staff very helpful

Stayed in May 2024

All good except quality of my cooked breakfast on first morning. Burnt, dry and salty bacon, could not eat it and in a hurry so no time to complain and replace, not good.

Location and room size and standard

Stayed in May 2024

The room was amazing, great location in Central leeds but really quiet and the staff were so lovely. Will definitely stay again and would recommend

Stayed in May 2024

Not cheap (but worth the price)

Very comfortable space quiet clean room, very friendly and helpful staff. Close to railway station an city center

Stayed in May 2024

Limited and very tight car parking space. It wasn’t made clear there would be an additional charge of £20 per day for parking. Aircon was ineffective and very loud overnight

Central city location, staff were very friendly and helpful. The building and interior decoration is fabulous and harks back to a bygone time of an art-deco era.

Stayed in May 2024

great deco and location, located close to our appointment and the darkened room help with the relaxing atmosphere

Stayed in May 2024