Reviews of Promenade House
Summerhill, Douglas, IM2 4PL, United Kingdom
#7 of 12 Holiday rentals in Douglas
Guests' ChoiceReview score
Based on 53 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.1
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Facilities
8.8
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Staff
9.2
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Value for money
8.8
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 26 April 2024
Clare
United Kingdom12 reviews1 helpful vote10“A very calm and pleasant stay.”- • Leisure trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Slight problem with toilet flush.
Really large rooms. Clean. Lovely sea view. Convenient location. Good communication with host.
Stayed in April 2024
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Reviewed: 1 October 2023
George
United Kingdom8 reviews1 helpful vote10“We had a brilliant time”- • Leisure trip
- • Couple
- • King Room
- • Stayed 7 nights
- • Submitted via mobile
Nothing was very good we
Room was extremely good and very helpful
Stayed in September 2023
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Reviewed: 16 September 2023
Beth
United Kingdom3 reviews10“Our stay was fabulous we would definitely choose to stay again”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
I think a new kettle would be beneficial as the one there was abit short from the plug to the table, and toiletries were limited for a weeks stay
The location was excellent! The view absolutely beautiful. The way you can come and go at anytime was very attractive as myself and my partner enjoy late night walks along the beach
Stayed in September 2023
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Reviewed: 13 September 2023
Postmanpat
United Kingdom2 reviews10“First timers smitten”- • Leisure trip
- • Couple
- • King Suite with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Kettle a little small & lead a bit short found difficulty plugging it in. Small problem with bathroom sink plug.
Amazing bathroom ( to die for) , lounge comfy with wonderful views of the bay spent our time when in apartment watching the world. Bedroom was great plenty of wardrobe space and chest of drawers. Could not fault space & facilities. Would definitely recommend 5 ***** Wish I had taken photos to add to review
Stayed in September 2023
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Reviewed: 9 September 2023
Morris
United Kingdom5 reviews9.0“Excellent.”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Refreshment of complimentary tea and coffee. Only a very small point.
Did not bother with breakfast. Rooms very clean, excellent view, very close for transport and owner extremely helpful. Room very hot so the owner provided a room fan which was bliss.
Stayed in September 2023
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Reviewed: 22 August 2023
Dave
United Kingdom9 reviews10“Great value. Great comfort. Bit of high end living!”- • Business trip
- • Solo traveller
- • Studio with Sea View
- • Stayed 11 nights
- • Submitted via mobile
The stairs!
Location layout comfort. All excellent value for money
Stayed in August 2023
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Reviewed: 17 August 2023
Julie
United Kingdom1 review9.0“excellent”- • Leisure trip
- • Couple
- • King Suite with Sea View
- • Stayed 4 nights
N/A
The location was excellent, right near the Electric trams. We had a sea view room which was lovely. The room was perfect, with a living room area and bedroom. The bathroom was very big with everything you could need.
Stayed in July 2023
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Reviewed: 3 August 2023
Keith
United Kingdom3 reviews10“Beautiful room . Will definitely stay here again”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Very clean and spacious
Stayed in July 2023
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Reviewed: 30 July 2023
Juan
United Kingdom8 reviews10“Will definitely come back”- • Leisure trip
- • Family with young children
- • King Suite with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Clean, well located, excellent view to the Douglas bay. Everything about the room and the building was outstanding. Only a few meters away from the horse and electric trams.
Stayed in July 2023
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Reviewed: 30 July 2023
Louise
United Kingdom2 reviews8.0“Clean, good location and easy parking even though there was none onsite.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
The room was very clean and the location was ideal for our stay visiting family in Onchan with good access to Douglas prom. The no fuss approach to collecting and dropping off of keys suited our needs.
Stayed in July 2023
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Reviewed: 17 July 2023
Paul
United Kingdom18 reviews8.0“excellent lovely location brilliant staff”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 5 nights
Nothing a great place to spend a week or more on the Isle of Mann central to all the attractions
They say service is about putting things right if they go wrong, and the host was certainly up to this task. We had an issue on arrival but this was dealt with promptly and sorted out with the hour. The venue, location and quality of the accommodation was first class. Kim was a great host and we would certainly return.
Stayed in July 2023
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Reviewed: 17 July 2023
Carol
United Kingdom2 reviews10“Lovely room, fantastic location spotlessly clean.”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 7 nights
The room was large spacious and spotlessly clean. Lovely view from ground floor window.
Stayed in July 2023
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Reviewed: 13 July 2023
Lynda
United Kingdom1 review10“Excellent”- • Business trip
- • Group
- • King Suite with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Stairs
Hostess
Stayed in July 2023
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Reviewed: 8 July 2023
Allan
United Kingdom9 reviews8.0“A central venue for touring much of the island.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Lack of view and poor natural light. Information re locating venues for breakfast and evening meal would have been helpful.
Street parking was easy. Accommodation was quiet and comfortable. Access arrangements were easy. Host dealt quickly with an oversight.
Stayed in July 2023
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Reviewed: 24 June 2023
Boss24
United Kingdom5 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Suite with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Îs not something to dont like
I like all
Stayed in April 2023
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Reviewed: 14 June 2023
Jane
United Kingdom8 reviews10“Great hotel, great location, we will definitely stay again.”- • Leisure trip
- • Couple
- • King Suite with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Excellent location with everything we needed.
Stayed in June 2023
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Reviewed: 11 June 2023
Barry
Ireland3 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Lovely clean hotel everything you need in your room the bed was really comfy 😌 definitely be back, thanks so much guys 😊
Stayed in May 2023
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Reviewed: 8 June 2023
Ricky
United Kingdom6 reviews1 helpful vote8.0“Not too bad. few recommendations needed to be taken on board.”- • Leisure trip
- • Family with young children
- • King Suite with Sea View
- • Stayed 3 nights
- • Submitted via mobile
when you pay for a suite for a few days, I think you should have a fridge with some milk and have the towels changed, unfortunately we didn’t have any of these.
Nice, clean and spacious, little bit dated but nothing to grumble about.
Stayed in June 2023
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Reviewed: 1 June 2023
Rajkumar
United Kingdom1 review10“It was a great and peaceful, clear instructions are provide for checking in”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
na
Spacious and location
Stayed in May 2023
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Reviewed: 31 May 2023
Rob
United Kingdom12 reviews10“Pleasant Stay”- • Leisure trip
- • People with friends
- • Large Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Spacious and clean
Stayed in May 2023
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Reviewed: 31 May 2023
Andrew
United Kingdom4 reviews9.0“very nice area but the room we had 505 was not a room with a view, would definitely come again if we were guaranteed a”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
no view and quilt very heavy
the room nice, clean and spacious
Stayed in May 2023
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Reviewed: 27 May 2023
Ruth
United Kingdom10 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
Nothing, everything was fine.
Kim is a wonderful host. nothing was too much trouble. Room really comfortable and quiet.
Stayed in May 2023
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Reviewed: 18 May 2023
Patricia
United Kingdom37 reviews9 helpful votes10“Great location”- • Leisure trip
- • Couple
- • King Room with Sea View
- • Stayed 4 nights
There was no reception but then as I said above, response on our booking.com was very quick and efficient, so this turned out not to be such a big issue.
The property was modern but with old character features. The ceiling was high. The view from the room (especially night time) was great. We enjoyed watching the cruise liners from our seats. There was always athletic people on the promenade. The location was handy as we were near the electric railway and horse driven tram. The bus stopped outside the door. The restaurants were a short walk away. We enjoyed the pub 5 minutes away and the chippy at the top of the hill. We had a small issue with the room, a message was sent and reply immediately. The issue solved very quickly.
Stayed in May 2023
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Reviewed: 16 May 2023
Karina
Ireland16 reviews2 helpful votes8.0“Very good”- • Leisure trip
- • Group
- • Large Twin Room
- • Stayed 3 nights
Limited number of restaurants open on Sundays. We are hillwalkers and found routes on maps no longer exists or there are access issues - would be beneficial if the maps are updated.
We had a very enjoyable stay on Isle of Man. The location is very good, just off the promenade and besides the electric railway bringing us to Laxey. Overall public transport on Isle of Man is easy to use, well sign-posted and everyone we spoke to were very welcoming. We are considering coming back to Isle of Man next year.
Stayed in May 2023
Showing 1 – 25
