Allerthorpe country Park & Retreat Pocklington, York, YO42 4RL, United Kingdom
#75 of 104 hotels in York
Guests' ChoiceBased on 98 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 October 2023
Chantelle
United KingdomWhen arriving to the lodge due to the rainy weather the outside seats were soaked and slightly messy (we were unable to sit on them) not sure if a cover should have been placed over them due to them being fabric? Other than that it was an amazing time and couldn't fault anything else!
The lodge itself was amazing, extremely spacious, and tidy. It's in a lovely area.
Stayed in October 2023
Reviewed: 29 September 2023
David
United KingdomValue for money for breakfast was terrible Wi-Fi barely worked all dishes and cutlery needed cleaned prior to using it. Was left late not long before our stay we had to pay security deposit
Stayed in September 2023
Reviewed: 1 August 2023
Karen
United KingdomOutdoor furniture cushions were unusable because they were left out in the rain. Privacy screens shown in the pictures not there! Hot tub lovely but head cushions missing and others looked perished.
The site is excellent. Visited Jjs for food for the first time. We thought it was excellent 👍
Stayed in July 2023
Reviewed: 30 July 2023
Rebecca
United KingdomIt’s card payment only on site which I wasn’t warned about beforehand and the hot tub was sort of dirty upon arrival
The restaurant food was nice
Stayed in July 2023
Reviewed: 7 July 2023
Julie
United KingdomPrivacy screen not there like photos. Kitchen equipment could be better. TV not working properly
Location and nice lodge
Stayed in July 2023
Reviewed: 20 June 2023
Overment
United KingdomGlass smashed on floor near door to go in Burn marks on carpet, animal poop/ mud in carpet White stains/ marks on sofa Showers weren’t great, both a bit broken Bikini left on decking and the bottoms were left in the hot tub
Spacious, tidy, smelt nice.
Stayed in June 2023
Reviewed: 28 April 2023
Urszula
United KingdomOn arrival we noticed that privacy screens for hot tub were broken.. we reported it but nobody bothered even send the message. We tried to contact owners many times about screens and deposit but there was no response at all.
Nice, spacious,clean lodge.
Stayed in April 2023
Reviewed: 12 March 2023
Thomas
United Kingdomprivacy screen broken shower head broken lights outside broken
liked how clean the property was and the kitchen facilities
Stayed in March 2023
Reviewed: 4 September 2022
Kathryn
United KingdomNo parasol over hottub
Beautiful setting, very well equipped accommodation
Stayed in September 2022
Reviewed: 24 June 2022
Gemma
United KingdomThe bed was really not comfortable! Such a shame as everything else was so perfect
Place was amazing! Really clean and lots of room. The hot tub was amazing and the privacy screens really made it so much better. We are already talking about when we can come again!
Stayed in June 2022
Reviewed: 23 June 2022
Linton
United Kingdomthe threatening calls that was made to myself and my wife from the staff after we had a nose complaint. and saying we was rowdy when it was only me and my wife. I think they had me and my wife confused for the 40th party that was opposite our lodge.
very clean and comfortable environment.
Stayed in June 2022
Reviewed: 5 May 2022
Sarah
United KingdomNo entertainment and the lodge 3 doors down were smoking weed. It stunk the place out
Looks exactly like the photos. Fantastic location. You must visit jjs bar onsite.
Stayed in May 2022
Reviewed: 3 February 2022
Kayley
United KingdomOnly half of the bubbles worked on the hot tub and didn’t receive a response of the contact number advised to get in touch with. Unsure if this was to do with the golf club or the owners of the lodge. Didn’t affect our stay but would only use again if guaranteed to be back working.
Property was amazing for its price, large rooms and plenty of space and equipment to use whilst there. Would definitely recommend to a friend and considering going again. Easy to get to location and nice scenery around the lodge.
Stayed in January 2022
Reviewed: 12 October 2021
Ryan
United KingdomBeds was not good and showers wasn’t good either
Food at bar
Stayed in October 2021
Reviewed: 3 October 2021
Linsey
United KingdomThere wasn't any oven trays or even a frying pan in the kitchen. There wasn't a double quilt for the sofa bed, just a very tiny single. The carpet at the back patio was soaking wet on arrival so we couldn't use the table to sit at properly.
Hot tub was an absolute luxury. The Lodge was gorgeous and very modern. Super comfortable beds. Very clean. Issue with the carpet was attempted to be dealt with immediately. Guy came round and tried to hoover most of it up but it didn't do much. Service was impeccable.
Stayed in October 2021
Reviewed: 5 September 2021
Fiona
United KingdomNot much around the sure and quite a walk to nearest shop
Lovely comfortable lodge lots of space and nice surrounsings
Stayed in August 2021
Reviewed: 26 August 2021
David
United KingdomStyle, location and hot tub
The lodge is very nice and would recommend, it’s in a great location and close to lots of places to visit and have fun with a young family. The only disappointment part was the pull out bed was broke, meaning some uncomfortable sleeps for my son and it had dampness around radiators which did course a smell, both problems advised to on-site staff, some one came to fix them but pull out bed was still the same.
Stayed in August 2021
Reviewed: 22 August 2021
Robert
United KingdomBathroom shower leaks (screen) causing floor in hall and bedroom to become wet. Was wet on arrival. Candles for bugs Wasps were a problem
Hot tub Modern Privacy
Stayed in August 2021
Reviewed: 16 August 2021
Claire
United KingdomMainly happy with the service, only thing I could fault was the check in and out time, for the expensive price tag, you would think you'd get a full 24 hours there, but it worked out only 18 hours.
Lovely and clean
Stayed in July 2021
Reviewed: 12 August 2021
Linzi
United KingdomSofa bed absolute rubbish all sunken
N/a
Stayed in August 2021
Reviewed: 1 April 2024
Malgorzata
United KingdomGood location , Comfy beds , nice service, beautiful lodge , perfect weekend break , lovely place .
Stayed in March 2024
Reviewed: 25 March 2024
Martin
United KingdomIt was very dirty the hottub had grit and stones in the bottom and broken glass was found throughout the cabin
I liked the location
Stayed in March 2024
Reviewed: 13 September 2023
Stevens
United KingdomLocal shops too far to walk
Stayed in August 2023
Reviewed: 9 September 2023
Bethany
United KingdomThere were some things missing from the lodge which would have been a little bit better for us, especially because it was a whole week stay. We didn't have oven gloves or washing machine facilities. There wasn't enough tea and coffee and I had to go out and buy some. The maintenance workers were a bit noisy and the neighbours.
We really liked the comfort of the lodge and the hot tub. We enjoyed the outdoor space and the facilities in it were good like the dishwasher and the hairdryer was helpful. And the two shower rooms. Lovely park and beautiful grounds. Jj's was nice and staff are pleasant.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content