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Reviews of Primrose Lodge with Hot Tub

Allerthorpe country Park & Retreat Pocklington, York, YO42 4RL, United Kingdom

#75 of 104 hotels in York

Guests' Choice

Review score

Based on 98 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 9 October 2023

    8.0
    Weekend away
    • Leisure trip
    • People with friends
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    When arriving to the lodge due to the rainy weather the outside seats were soaked and slightly messy (we were unable to sit on them) not sure if a cover should have been placed over them due to them being fabric? Other than that it was an amazing time and couldn't fault anything else!

    The lodge itself was amazing, extremely spacious, and tidy. It's in a lovely area.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    Value for money for breakfast was terrible Wi-Fi barely worked all dishes and cutlery needed cleaned prior to using it. Was left late not long before our stay we had to pay security deposit

    Stayed in September 2023

  • Reviewed: 1 August 2023

    8.0
    Good comfortable stay
    • Leisure trip
    • Group
    • Two-Bedroom Lodge
    • Stayed 2 nights

    Outdoor furniture cushions were unusable because they were left out in the rain. Privacy screens shown in the pictures not there! Hot tub lovely but head cushions missing and others looked perished.

    The site is excellent. Visited Jjs for food for the first time. We thought it was excellent 👍

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    It was overall a nice stay just not as nice as they make out
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    It’s card payment only on site which I wasn’t warned about beforehand and the hot tub was sort of dirty upon arrival

    The restaurant food was nice

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    Privacy screen not there like photos. Kitchen equipment could be better. TV not working properly

    Location and nice lodge

    Stayed in July 2023

  • Reviewed: 20 June 2023

    8.0
    would come again, nice environment, staff were great especially from JJ’s
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 4 nights
    • Submitted via mobile

    Glass smashed on floor near door to go in Burn marks on carpet, animal poop/ mud in carpet White stains/ marks on sofa Showers weren’t great, both a bit broken Bikini left on decking and the bottoms were left in the hot tub

    Spacious, tidy, smelt nice.

    Stayed in June 2023

  • Reviewed: 28 April 2023

    8.0
    No privacy screens
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    On arrival we noticed that privacy screens for hot tub were broken.. we reported it but nobody bothered even send the message. We tried to contact owners many times about screens and deposit but there was no response at all.

    Nice, spacious,clean lodge.

    Stayed in April 2023

  • Reviewed: 12 March 2023

    7.0
    not what we expected
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    privacy screen broken shower head broken lights outside broken

    liked how clean the property was and the kitchen facilities

    Stayed in March 2023

  • Reviewed: 4 September 2022

    8.0
    Very enjoyable
    • Leisure trip
    • Group
    • Two-Bedroom Lodge
    • Stayed 1 night
    • Submitted via mobile

    No parasol over hottub

    Beautiful setting, very well equipped accommodation

    Stayed in September 2022

  • Reviewed: 24 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    The bed was really not comfortable! Such a shame as everything else was so perfect

    Place was amazing! Really clean and lots of room. The hot tub was amazing and the privacy screens really made it so much better. We are already talking about when we can come again!

    Stayed in June 2022

  • Reviewed: 23 June 2022

    7.0
    lovely lodge and beautiful location, maybe some staff just need to work on there people skills!
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    the threatening calls that was made to myself and my wife from the staff after we had a nose complaint. and saying we was rowdy when it was only me and my wife. I think they had me and my wife confused for the 40th party that was opposite our lodge.

    very clean and comfortable environment.

    Stayed in June 2022

  • Reviewed: 5 May 2022

    7.0
    Fantastic mini break.
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    No entertainment and the lodge 3 doors down were smoking weed. It stunk the place out

    Looks exactly like the photos. Fantastic location. You must visit jjs bar onsite.

    Stayed in May 2022

  • Reviewed: 3 February 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Only half of the bubbles worked on the hot tub and didn’t receive a response of the contact number advised to get in touch with. Unsure if this was to do with the golf club or the owners of the lodge. Didn’t affect our stay but would only use again if guaranteed to be back working.

    Property was amazing for its price, large rooms and plenty of space and equipment to use whilst there. Would definitely recommend to a friend and considering going again. Easy to get to location and nice scenery around the lodge.

    Stayed in January 2022

  • Reviewed: 12 October 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Beds was not good and showers wasn’t good either

    Food at bar

    Stayed in October 2021

  • Reviewed: 3 October 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't any oven trays or even a frying pan in the kitchen. There wasn't a double quilt for the sofa bed, just a very tiny single. The carpet at the back patio was soaking wet on arrival so we couldn't use the table to sit at properly.

    Hot tub was an absolute luxury. The Lodge was gorgeous and very modern. Super comfortable beds. Very clean. Issue with the carpet was attempted to be dealt with immediately. Guy came round and tried to hoover most of it up but it didn't do much. Service was impeccable.

    Stayed in October 2021

  • Reviewed: 5 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Not much around the sure and quite a walk to nearest shop

    Lovely comfortable lodge lots of space and nice surrounsings

    Stayed in August 2021

  • Reviewed: 26 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    Style, location and hot tub

    The lodge is very nice and would recommend, it’s in a great location and close to lots of places to visit and have fun with a young family. The only disappointment part was the pull out bed was broke, meaning some uncomfortable sleeps for my son and it had dampness around radiators which did course a smell, both problems advised to on-site staff, some one came to fix them but pull out bed was still the same.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom shower leaks (screen) causing floor in hall and bedroom to become wet. Was wet on arrival. Candles for bugs Wasps were a problem

    Hot tub Modern Privacy

    Stayed in August 2021

  • Reviewed: 16 August 2021

    8.0
    Just ok
    • Leisure trip
    • Couple
    • Two-Bedroom Lodge
    • Stayed 1 night
    • Submitted via mobile

    Mainly happy with the service, only thing I could fault was the check in and out time, for the expensive price tag, you would think you'd get a full 24 hours there, but it worked out only 18 hours.

    Lovely and clean

    Stayed in July 2021

  • Reviewed: 12 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 3 nights
    • Submitted via mobile

    Sofa bed absolute rubbish all sunken

    N/a

    Stayed in August 2021

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 2 nights

    Good location , Comfy beds , nice service, beautiful lodge , perfect weekend break , lovely place .

    Stayed in March 2024

  • Reviewed: 25 March 2024

    2.0
    Never got much sleep as the beds were very uncomfortable and the duvet was rubbish the sheet had a rip in it stay away f
    • Couple
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    It was very dirty the hottub had grit and stones in the bottom and broken glass was found throughout the cabin

    I liked the location

    Stayed in March 2024

  • Reviewed: 13 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 2 nights
    • Submitted via mobile

    Local shops too far to walk

    Stayed in August 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Lodge
    • Stayed 5 nights
    • Submitted via mobile

    There were some things missing from the lodge which would have been a little bit better for us, especially because it was a whole week stay. We didn't have oven gloves or washing machine facilities. There wasn't enough tea and coffee and I had to go out and buy some. The maintenance workers were a bit noisy and the neighbours.

    We really liked the comfort of the lodge and the hot tub. We enjoyed the outdoor space and the facilities in it were good like the dishwasher and the hairdryer was helpful. And the two shower rooms. Lovely park and beautiful grounds. Jj's was nice and staff are pleasant.

    Stayed in September 2023

Showing 1 – 25

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