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Reviews of Pinegrove Hotel

262 London Road, Carlisle, CA1 2QS, United Kingdom

#11 of 11 hotels in Carlisle

Guests' Choice

Review score

Based on 1441 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good value for money. decent breakfast.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have had a nicer seat in the room

    The rooms were clean and all you need

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    Pleasant
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rather jaded Mattress not great and radiators gurgled all night

    Had some amazing original features. Good breakfast Very reasonable

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was easy to find, clean and tidy, and a good pub over the road for dinner

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is in need of a makeover being tired in places.

    Good location. Clean. Good breakfast

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    easy stop over for visiting scotland.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    mattress was uncomfortable,

    easy access to motorway, friendly staff, cleanroom,

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in an annex, the cheap end of the accom. The main building looks nice, like a big old country house. When we entered the annex block, there was a strong smell of stale tobacco smoke. This was in our room, too, not nice. Toilet seat was broken, which you'd have thought would've been noticed by the cleaners. Rather uncomfortable to sit on!

    Good location, spacious, clean - apart from the air, see below. Breakfast was good, full English. Staff were nice. Good VFM.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    A clean and quiet stop over
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Dated/faded decor

    A clean and quiet stop for the night

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All a bit tired and could do with decorating but clean and comfortable.

    Great price hotel for our one night stay. Friendly staff, comfortable and clean bedroom with freshly cooked breakfast. Easy to find from the motorway and bus stop to the town center just outside the hotel.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old low powered shower and breakfast was a bit disappointing.

    Big spacious room. Car park and good location. Very good price.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Not posh but was comfortable stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet place Friendly staff In need of modernisation But overall good experience

    Stayed in April 2024

  • Reviewed: 26 April 2024

    6.0
    overnight stay whilst travelling - convenient for motorway
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    fine for an overnight stay

    Did not use breakfast - stay on route

    Stayed in March 2024

  • Reviewed: 25 April 2024

    8.0
    Very comfortable quiet & near shops
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only that it was bit dated

    Very quiet had a bar comfortable but dated near shops

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Excellent value in a very quiet pleasant location., with everything we needed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outside could have done with a bit of a litter pick. The odd beer can in the border, the messy car park to the side of the hotel that needed a good sweeping ....and would very easily improve the whole overall impression So "first impressions" were not the best. Inside, accepting work is being done, some parts do really need It! However, we hope to stay again. We do prefer mattress and pillow protectors but the quilt, bed and pillow were "as new". Protectors would help keep them nice!

    This is a hotel undergoing restoration and we knew before booking We liked that our spotlessly clean room had a very comfy bed, a not fancy but clean bathroom, nice bed linen and good towels, plus toiletries. Our corridor had a lovely new red carpet, and our room was recently carpeted,too There was ample parking, a warm welcome and good tasty breakfast. We also liked the retained old features of the property. It was excellent value We liked having a bar in the evening and we were served very pleasantly

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Suitable for the purpose of a night's sleep en-route to Scotland
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Property seemed a little tired and dated

    Price and location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Comfortable for what we needed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar inside was worn out, and drinks were not cold, luke warm beer/cider 😬

    Just outside the city centre so fairly quite, easy walking distance to shops and restaurants, parking available outside.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It met the need for a pit stop on my travels but I believe if the time and effort was made it would be more pleasant

    The building is great and full of potential. I look forward to seeing this b and b grow .

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable, and the toilet kept overflowing.

    The breakfast was very nice and cooked fresh to order.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Cheaper than a Premier Inn/Travelodge but just as comfortable. Ideal for short trip to see family.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights

    The bathroom, as I said, is a little bit tired and the grout looked dirty but on inspecting it, it was just discoloured. It would have been good if they could have replaced the tea/coffee/milk, etc every day without issue and also provided clean cups and there been more than one teaspoon. As also said, would be good if they could have an additional person to support the kitchen for breakfast.

    When we stayed, the room was perfectly adequate for what we needed. It had tea and coffee making facilities, although you needed to ask at reception for top ups, rather than them automatically being replaced each day with clean cups. Beds were clean and reasonably comfortable and you could tell that money has been spent on the place recently as they had just had new carpet fitted. The bathroom was tired and looked as though it could do with a revamp but the toiletries were lovely. The owners have had the property for a year and I did ask to see a different room, which they were happy to do for me, and have booked to come back here. The breakfast was good, although it's hard for one person to take the orders, make the tea, cook the breakfast and then serve it. They could do with someone else present for breakfast to help out with seating and orders, etc. It's a lovely building, they are trying to improve on what they have already got and we were happy to book to go back due to location. If you're looking for good value for money, good location with parking and free wifi, then I would say it's absolutely spot on.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm went off in night had to leave room

    All good

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Ok but not spectacular.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booked breakfast to find it didn’t serve till late on our day of stay.

    Handy for market and cost effective.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was quite noisy, it’s an older building so you can hear doors slamming at night

    Good value, good location, free parking

    Stayed in February 2024

  • Reviewed: 25 February 2024

    6.0
    Handy location, free parking, but facilities could be better
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The TV had no remote (with none spare when requested) details, and the kettle didn’t work

    The location and free parking are very convenient.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Nice friendly place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were so friendly. Clean room. Great breakfast.

    Stayed in February 2024

Showing 1 – 25

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