Canterbury Road, Kennington, Ashford, TN24 9QR, United Kingdom
#21 of 52 hotels in Ashford
Guests' ChoiceBased on 1676 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
7.7
Staff
8.9
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 20 November 2023
Sarah
United KingdomBreakfast was poor
very friendly staff and spotlessly clean
Stayed in November 2023
Reviewed: 14 November 2023
Linda
United KingdomFriendly,efficient service and staff.
Stayed in November 2023
Reviewed: 13 November 2023
Ryan
United KingdomMain meal steak Bar open Good room for money 👍
Stayed in November 2023
Reviewed: 12 November 2023
K
South AfricaThe floorboards under the carpet were a bit noisy which made me very aware of the impact it would have on the person below me (having been in that room on a previous occasion). That said, there isn't a lot that can be done about it so this is just a mention and not a complaint.
Basic room which is very spacious, comfortable bed, excellent shower, easily accessible, very friendly staff. Fit my needs to a T.
Stayed in November 2023
Reviewed: 10 November 2023
Mowson
United KingdomLovely staff, comfortable bed.
Stayed in November 2023
Reviewed: 7 November 2023
Wendy&wil
NetherlandsWiFi
The beds were comfortable. A nice cozy restaurant. Convenient access from the freeway. A very nice quite hotel
Stayed in November 2023
Reviewed: 4 November 2023
Andrew
United Kingdomgood food breakfast good room clean bed comfertable staff welcoming and frendly
Stayed in November 2023
Reviewed: 1 November 2023
Spencer
United KingdomThe creaky floor boards. Seriously the floors need attention. I was woken at 5:15am by the occupant in the room above. Room 47 is awful too.
Food was good - the curry was tasty and good value for money.
Stayed in November 2023
Reviewed: 31 October 2023
Timothy
United KingdomNo handheld shower (only fixed overhead shower). Dinner menu limited to items typically found on British pub menus, nothing unusual or inspiring.
Large comfortable room, very clean, fully en suite (shower over bath, toilet, wash basin, all plumbing working satisfactorily), large car park, good breakfast, dinner available on site, friendly staff, good value.
Stayed in October 2023
Reviewed: 31 October 2023
Letizia
ItalyThe staff didn’t come to order the room.
The room was very clean and perfumed. In the bathroom there was a bathtub. The breakfast was good.
Stayed in October 2023
Reviewed: 29 October 2023
Christos
GreeceThe personnel was kind and helpful
Stayed in October 2023
Reviewed: 26 October 2023
Marina
United KingdomThe hotel decoration, paintwork etc was a little worn, corridors could do with a lick of paint
very reasonable, lovely and warm room which was appreciated coming in from the cold. Dinner was superb and had a lovely breakfast. Staff were very friendly!
Stayed in October 2023
Reviewed: 25 October 2023
Emma
United KingdomSpotlessly clean room, but the products used have a very strong perfume that isn’t nice
Friendly staff, excellent value.
Stayed in October 2023
Reviewed: 21 October 2023
Samantha
United Kingdomeasy access, friendly staff
Stayed in October 2023
Reviewed: 19 October 2023
Janet
United KingdomAll was fine.
We did miss it first time driving past but that was probably our fault. Plenty of parking. Reception staff were very friendly, advising us of a couple of events in the building ( which actually didn’t have any impact) and asking if we wanted to book a table for dinner and the Elvis tribute act. Loved the bed. If I had room would have taken it home as it was super comfortable. Brilliant corner bath. We couldn’t find a seat in the bar for a drink due to the band but took drinks to room instead. Lovely selection of beers so we were happy. We appeared to have had a dog or a very active person in the room above us which spent the whole evening constantly walking up and down their room - perhaps the owner was at a party which was the only thing that disturbed us slightly. We didn’t book breakfast as we had a ferry booking and would have had to rush. Would definitely return.
Stayed in October 2023
Reviewed: 17 October 2023
Alan
United KingdomDecor slightly tired, looked like it could do with a re-dec in a few places.
Comfortable, relaxed atmosphere.
Stayed in October 2023
Reviewed: 12 October 2023
Jillian
United KingdomVery noisy night sadly got little sleep Floorboards of room above us creaked terribly Other guests very loud
Lovely staff, great food- very reasonably priced Lovely grounds
Stayed in October 2023
Reviewed: 10 October 2023
Simon
United KingdomNothing really
Ample parking, comfortable room
Stayed in September 2023
Reviewed: 9 October 2023
John
FranceJust the lack of breakfast
We were unable to have breakfast which we had paid for because it was served from 8am and our train went at 8.30 so no time. It would have been good if the hotel could have provided a continental takeaway the night before. However I can't falt the service we had from the staff when we went down to dinner. Even the dogs got a sausage. Considering that the hotel was hosting a charity event and was packed to the gunnels it was really excellent service.
Stayed in October 2023
Reviewed: 2 October 2023
Austyn
United KingdomGreat staff, very helpful and accommodating. We stayed here on our outward and return journey from the Chunnel. Very good evening meal and breakfast. Very dog friendly.
Stayed in October 2023
Reviewed: 2 October 2023
Miles
United KingdomAll staff very friendly. Good breakfast with an exceptional sausage.
Stayed in October 2023
Reviewed: 30 September 2023
Richard
United KingdomLocation for the Tunnel. Restaurant staff and food quality.
Stayed in September 2023
Reviewed: 30 September 2023
William
United KingdomThe floor boards in the room were very creaky when moving about, more noticeable at night.
Nice clean rooms, breakfast was good and made to order
Stayed in September 2023
Reviewed: 25 September 2023
Paul
United KingdomNil
Well positioned.
Stayed in September 2023
Reviewed: 25 September 2023
Roland
United KingdomUnfortunately the bar had just closed when we arrived. But nothing else really
Nice hotel, convenient for Eurotunnel
Stayed in August 2023
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