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Reviews of Stylish Apartment in the heart of Newcastle centre

4 Queen Street Flat 1, Phoenix House, Newcastle upon Tyne, NE1 3UG, United Kingdom

#23 of 146 Holiday rentals in Newcastle upon Tyne

Guests' Choice

Review score

Based on 56 apartment reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Pleasant stay and the apartment suited our needs but we didn’t get much sleep due to the pillows.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was fine apart from the pillows on both beds. They were rock hard so very uncomfortable.

    The apartment was excellent for our visit

    Stayed in May 2024

  • Reviewed: 22 April 2024

    10
    Exceptional.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Everything.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Amazing location at a reasonable price
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location, everything within a walking distance! Lovely and clean, great for groups as the lounge and kitchen are a good size and a bonus of 2 bathrooms!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Excellent apartment in an amazing city
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The apartment exceeded all expectations, clean, great space, lots of amenities and the host was easy to contact and extremely helpful

    Stayed in March 2024

  • Reviewed: 16 December 2023

    9.0
    Lovely appartment in a lovely location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A little chilly on arrival but once we turned the heaters on it heated up fine.

    Beautifully decorated and great location

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    It was an amazing apartment can’t wait to book again.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was amazing

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    great stay, can’t wait to go back
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    very modern to look at so central and plenty facilities

    Stayed in October 2023

  • Reviewed: 1 August 2023

    9.0
    City break
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Maybe 2 sets of keys would be a good idea.

    We had a great stay in this apartment, it was perfect for our needs in a great location. Lovely, modern decor & comfy beds! Plenty of room for 5 of us & having 2 bathrooms was ideal. Communication was also great with Marie & Anthony.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Stylish 2 bed Newcastle apartment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Very nice apartment in a good location, very spacious living/dining room area and well stocked Kitchen. Great having 2 bedrooms and 2 bathrooms.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, close to the quayside. Lovely rooms, as lovely as the images.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    A nice place but need to beware of the noise.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There is lots of noise outside at night and in the morning, the bars, the seagulls, the traffic. You need to close the window. also there is a lift but not working. so you need to lift your luggages up the stairs. There is lots of seagull outside the building, need to be careful of birds’ droppings.

    The space is good, big master bedroom with two toilets. the decoration is also nice. kitchen is well equipped with everything. The bed is comfortable.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    9.0
    Super stylish comfy in a good location!
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We couldn't figure out how to close the old sash windows properly, which was fine when it was hot but it got quite noisy outside at night.

    Super stylish Apartment in a central location with comfy beds and nice coffee machine. Twos showers and toilets was a bonus. Check in and out was easy. Fantastic places to grab breakfast literally right outside.

    Stayed in June 2023

  • Reviewed: 28 April 2023

    10
    EXCELLENT
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    For larger groups I'd suggest giving an option of an additional key.

    Location perfect.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    10
    Fantastic location , lovely apartment and helpful friendly hosts :-)
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Beautiful apartment in excellent central location, just a few minutes walk to the river, shops and facilities - couldn't have picked a better base for our visit. The apartment is lovely, stunning interior with high ceilings and immaculately clean. The beds were very comfortable , fresh towels provided and complimentary toiletries. Marie the host was extremely helpful and communication before and during our stay was great. Would highly recommend staying here and would definitely book again if we return to Newcastle .

    Stayed in April 2023

  • Reviewed: 4 March 2023

    10
    Great Stay in Newcastle
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Only issues was how to use some the facilities ie heating, TV etc. Due to Covid physical instructions had to be removed. Hopefully rectified in the future, but as I said any questions/queries was answered super fast.

    Great location with lots of late night shops for soft drinks and basic shopping needs and restaurants which are amazing we went Thai great staff amazing food. Two great café for breakfast one next door who were super accommodating and friendly and one across the road opposite. Accommodation is close to the City Centre about a 10 minute walk and the River Views a one minute walk behind the apartment. The accommodation was very clean and very spacious the main bedroom had a comfortable amazingly large King Size Bed and that room was also spacious with lots of hangers for clothes and draws and dressing mirror and tv. The second room not so big but had a double bed dressing mirror and chair and adequate hangers for clothes. The bed settee in the living room was fabulous and very comfortable my son said it was bed quality. Two great shower rooms which helps when getting ready to go out. The Communication with the apartment owners was great, very quick replies and responsive to all questions, very friendly and kind.

    Stayed in February 2023

  • Reviewed: 25 February 2023

    9.0
    Lovely spacious apartment in a fabulous location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't get normal TV which wudda been nice for the kids. But wasn't an issue at all. Lovely apartment.

    Everything

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    Better value than a hotel
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    smelly communal corridor, but not the fault of the property owner

    Fabulous central location in a characterful building, nice outlook, spacious and airy rooms, stylish interior, clean throughout, quality bedding and towels, good wifi, good toiletries, great pre-arrival information from the friendly hosts, easy key collection and drop off, deposit returned on same day as checkout

    Stayed in February 2023

  • Reviewed: 10 December 2022

    10
    Fantastic
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The area does not have great phone reception, so the Wi-Fi could have been a bit better to compensate. If I was working that may have been a problem.

    Excellent location, close to everything, loads of restaurants and clubs locally. Host was excellent and helped sorting out any questions I had. Collecting keys was easy and dropping them off was simple. Would definitely stay again.

    Stayed in November 2022

  • Reviewed: 25 November 2022

    8.0
    Enjoyed the stay. The positives outweighed the negatives.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Key code had not been sent and ended up waiting in the rain whilst people were contacted but generally very communicative and responsive. Lift was out of order. Door entry release was out of order. Apartment was very cold on arrival and took a long time to warm up. No heating in toilets/shower rooms. The small shower room was so small as to be unfunctional.

    Very clean. Comfortable beds and bedding. spacious and well appointed. No surprises in comparison with its description.

    Stayed in November 2022

  • Reviewed: 10 October 2022

    10
    Superb Central Appartment
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to report!

    Communication with the host was excellent. The appartment was spotlessly clean & all utensils required were available. The location is exceptional, close to city centre bars & restaurants. The beds were really comfortable & we couldn't have asked for more. A real luxurious appartment to stay in. Hope to return sometime soon!

    Stayed in October 2022

  • Reviewed: 25 September 2022

    10
    great value and excellent property alos marie was very helpful and managed to host me as i had no where to stay on a las
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    perfect place to stay

    Stayed in September 2022

  • Reviewed: 10 September 2022

    10
    What can I say, it is just absolutely spectacular you have to stay there to appreciate it.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I loved every single moment of it there was nothing I didn’t like.

    I loved the way it was presented and structured, just straight pure class and luxury. The sofas, chairs and beds were all ever so comfy and the atmosphere was amazing.

    Stayed in September 2022

  • Reviewed: 21 August 2022

    8.0
    great apartment for a stay on lively area of Newcastle.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    noisy part of the city with single glazed windows.

    great apartment, spacious, stylish, comfortable.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    9.0
    spacious and comfy
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    lots of seagulls around the neighborhood, you have to be careful when entering the property to avoid stepping on bird poo

    loved how they reply to all my concerns in very short time, communication was great! the property is very spacious and comfy.

    Stayed in June 2022

Showing 1 – 25

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