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  4. Reviews of Holiday Inn Peterborough West, an IHG Hotel

Reviews of Holiday Inn Peterborough West, an IHG Hotel 4 stars

Thorpe Wood, Peterborough, PE3 6SG, United Kingdom

#4 of 15 hotels in Peterborough

Guests' Choice

Review score

Based on 2011 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    only negative was black mould in bath which could be bleached out

    clean and quiet

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Fair
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    These places are a bit noisy, but could be worse

    Swift check in, restaurant decent and fast service / food. Nice people

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Ideal venue for our big group of artists
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Price of drinks in the bar!

    Pool. Attractive location. Good breakfast. Excellent staff

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was poor it took us a while to get it working as hot tap wouldnt move propley.There wasnt alot of pressure either when we got it going.

    It was a good price nice warm comfy room.Lovely friendly staff.free parking n close to city center.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Good hotel with a fine breakfast
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bar and restaurant area was a little cool during the evening, had to put my jumper on.

    Good hotel with all the usual facilities plus leisure club. Rooms fine and buffet breakfast was absolutely superb.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were on 2nd floor and it sounded like a generator at night times

    Loved the pool and facilities Staff amazing

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Always a great place to stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Price of wine. £14 per glass is too expensive for a basic white wine. I was not told the prices of the white wine varied so much.

    Good size room and bed. Friendly staff. Varied menu .

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Right location Free parking

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Good overnight stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all good

    Good location for an overnight stop

    Stayed in November 2023

  • Reviewed: 4 November 2023

    9.0
    I would recomend this hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small swimming pool

    Entrance hall

    Stayed in August 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No possibility of using the pool between 10 and 12 any weekday due to an aqua fit class. Bathroom extractor fan non functional Curtain in bedroom partly detached

    Easily accessible spa and gym, pleasant restaurant and bar area, helpful staff on réception.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Brilliant breakfast and a great pool
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The window in our room was old and drafty, but fortunately, it wasn't too cold so it didn't bother us. Although I imagine the room could get a little chilly in the winter.

    The breakfast was brilliant - an excellent choice with plenty of healthy options, as well as the usual cooked breakfast. We also enjoyed the pool.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    9.0
    Nice hotel, clean, friendly atmosphere, great customer service.
    • Business trip
    • Family with young children
    • Premium King Room with Minibar
    • Stayed 1 night
    • Submitted via mobile

    Everything was good. The pool was slightly on the cloudy side.

    Clean and had good facilities

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Very enjoyable, Green King restaurant close by.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant and bar very expensive.

    Very good breakfast with lots of choices. 10 mins from Peterborough centre.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Great stay with little hiccups! But I love it 💞
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall was great stay but water in the shower in my room got so hot, that I could not wash off the conditioner 😔 if I would stay for longer it would be a problem but hotel ask you if it's everything ok, so I am sure they could help me with that. However, I still believe Hot and Cold water system should be easy to use! 👌Also on the info of the swimming pool and sauna card it says it's open from 7am but actually it's from 7:30 and till 9pm but is not, you have to leave at 20:45. So for me this was important, as I start training at 8:30 am and that extra 30 min was what I needed.

    I love swimming pool and sauna 😁 so was greate to have this facilities 👌Also shampoo and conditioner was amazing. Tea, hot chocolate and coffee in the room, love it. Good quality beds very comfortable, big TV 🤩 with cool channels. Restraunt offers very tasty but in very reasonable prices. Will I stay again? Yes!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rude member of staff in housekeeping. I left my room without key card and asked to be let back in was told quite rudely no not her problem. Reported woman to reception and was told she's always like that.

    Lovely hotel stayed a few times

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Excellent location, facilities and access to local places to visit.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Hotel, food and spa facilities plus great location.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    A last minute get away to relax which we did . Leisure facilities were good amd room was clean
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Looks Dated from outside

    Leisure centre

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    A great stay in a convenient location.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were some tissues that looked used in the bathroom stuffed behind the tissue box so only relatively minor. The corridors could be noisy with music coming from other guests rooms but as soon as I was in my room with the door shut it could no longer be heard and did not impact on my stay.

    The location was ideal for me and only a short distance from the places I wanted to visit. The room was spacious, clean and quiet. The staff were friendly and helpful, the check in was quick and easy.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My hair dryer didn't work.

    Jackie the housekeeper was so lovely she brought us some biscuits and extra tea and milk to our room she was very friendly an asset to the hotel.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could do with refreshing & more light in the room

    The location

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Lovely time away
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The price for food and drink as a bit expensive

    I like the pool and spa facilities, we didn’t use gym but could if you wanted , the rooms was big too

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are clean and very spacious. The staff were amazing.

    Stayed in September 2023

  • Reviewed: 8 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many crowds in the bar and restaurant

    Very good space, relaxing, nice swimming pool and spa

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Friends get together
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really wrong, was a little noisy until 12.30 am due to wedding reception going on.

    Pool was great, hot tub did sting our eyes from the chlorine. Comfy bed and breakfast choose was excellent.

    Stayed in October 2023

Showing 76 – 100

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