Pity the lift was out of commission as we were on the top floor but we were pre warned and it wasnt a huge problem.

Quality hotel in a building of character set in a central location. Staff very friendly and helpful.

Stayed in January 2024

Heating was too high couldn’t open windows. Lift being serviced so stayed on ground level and room was small.

Furnishings lovely, ambiance welcoming, decor beautiful. Staff very helpful and pleasant.

Stayed in January 2024

picked the room on the top floor, plenty of stairs but a perfect view of calton hill. Very nice room, comfy bed.

Stayed in January 2024

Grt location. Cozy lounge. Very helpful staff

Stayed in January 2024

Would benefit from more modern kettle/facilities in the bedroom and definitely a good cleaning of the windows and corners of the room and bathroom, also clean new shower curtains and a good dusting

Lovely decor full of character without feeling outdated, very comfy, large bed, front desk staff were lovely and polite, even though it was close to the main road it was quiet and peaceful. Location was perfect and close enough to the centre and train station

Stayed in December 2023

It looks old-fashioned at first glance, but that's a good thing. Quirky building with very good quality rooms, and the location is perfect--doorway feels like a secret club entrance hidden from the busy street. Lavish pastel plaid fabrics everywhere in the room, and the bathroom tiles were cute and modern. Nice soaps and thoughtful touch of chilled milk in the fridge for coffee. Desk and wifi were good so I could do a little work before wandering the city from this well-located base. Very comfortable if you don't need or want a hyper-modern hotel, but like an attractive room. I would absolutely return.

Stayed in January 2024

There could be have been more choice for the continental breakfast but it was nice. My husband thought the full breakfast could have had more sausages and bacon than one of each. Saying that he asked for extra the next time and he got it. My French toast was lovely though.

The staff were friendly and helpful. Clean room, good shower, comfortable bed. The location was perfect. Lovely area at the reception area where you could have a drink and sit by the fire. We asked for a late checkout but they said if we didn't want to pay for that there was somewhere we could store our luggage which we made use of. Saved us £35.

Stayed in January 2024

On entering the hotel, unfortunately, reception is still behind a covid screen, which makes the whole welcome experience, well, not very welcoming, despite the staff being great. Toiletries are limited, a bar of soap and 2 small bottles of shower gel. Tea and coffee facilities are in the room and a small jar of shortbread, unfortunately, one of which looked like it had had a bite taken out of it! and the sugars and teabags are just thrown in the holders. A little attention to detail here would certainly help elevate the whole experience. That said, based on price and expectations, we would stay here again.

The hotel is well located 5 mins walk from Princess Street, 10 from the Royal Mile and a 15 minute walk from the Princess Street tram stop from the airport. A lovely fire (albeit gas) greets you on entering, which is welcoming. The rooms are clean, and the beds are comfortable. Breakfast is good, and the server is welcoming and super efficient. Food travels up or down a dumb waiter from the kitchen and, as a result, is warm rather than hot. Bar facilities are limited.

Stayed in January 2024

Excellent location for Playhouse theatre, St James Centre shopping and restaurants. Nicely refurbished hotel with good breakfast options.

Stayed in January 2024

Great location, the hotel is central but quiet. Friendly staff and clean, comfortable rooms.

Stayed in January 2024

The mattresses were soft to the point of uncomfortable and the pillows were very thick and hard. This affected my sleep. Whilst the bathroom was lovely in many ways, the actual rain shower didn't produce a lot of water. I would still definitely stay there again.

The receptionists were always very friendly and helpful. It was icy cold outside and always very warm inside. It's nice being able to open the window and get fresh air. The location couldn't have been better, close to everything and yet amazingly quiet. Appealing decor with character.

Stayed in January 2024

n/a

Convenient for New Town. Welcoming reception area with seating, and comfortable rooms.

Stayed in January 2024

The lift seemed a bit questionable

The style of the hotel was beautiful

Stayed in January 2024

Shower wasn’t great

Location was very central. Room was clean. Staff were very friendly.

Stayed in January 2024

Shower was just adequate and the toilet seat was very low. I enjoyed my breakfast well enough but my poached eggs weren’t hot.

The property was in a quiet location. The hotel was quiet. Breakfast was good. Plenty of choice to suit . staff friendly.

Stayed in January 2024

N/A

Central location

Stayed in December 2023

Continental breakfast was underwhelming, though the cooked options were excellent.

The shower was incredible. Room furnishings were very comfortable. Location was excellent and staff were all lovely.

Stayed in December 2023

No hair conditioner with the provided bathroom toiletries. That should be standard. Also complimentary bottled water and sample packet of shortbread would have been a really lovely touch. The hotel is not inexpensive, so these additional touches would have gone far.

Quiet. Close to downtown Edinburgh sights.

Stayed in December 2023

Small but individual

Stayed in December 2023

Nothing

Fabulous location, very comfortable, across the road from the Hop on Hop off busses and only 250m from Waverley train station. Close to all the restaurants in Rose Street and the big shopping centre. The staff were friendly and helpful. Had the vegetarian Scottish full breakfast which was fabulous.

Stayed in December 2023

Staff are fantastic and location is great.

Stayed in December 2023

The bed was amazing, a lovely room, the hotel was maybe a little warm but a lovely hotel.

Stayed in December 2023

Comfortable elegance and relaxed vibe.

Stayed in December 2023

Although the room was very clean, comfortable and well equipped, I think we were in the room furthest from reception, right at the end of the wing on the top floor, so quite a hike from the reception area.

Excellent room , comfy beds, first class breakfast, nice friendly staff and a good relaxed atmosphere. Fabulous central location less than 10 minutes' walk from the railway station. Extremely convenient for Edinburgh's central locations and attractions.

Stayed in December 2023

N/a

Very clean and well maintained

Stayed in December 2023