Westgate Street, Cardiff, CF10 1DA, United Kingdom
#10 of 46 hotels in Cardiff
Guests' ChoiceBased on 4066 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 9 May 2024
Rebecca
United KingdomNothing it was perfect
Modern stylish clean trendy classy
Stayed in May 2024
Reviewed: 7 May 2024
Roy
United KingdomThe Park Gate is a beautiful hotel and the staff make it a welcoming place. The rooms are spacious, clean and comfortable, so you can't help having a rest full time.
The overall impression of the the hotel and the service the staff offer is exceptional.
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
United KingdomNothing to add really. We liked our trip and would come again. Breakfeast was a little frantic but excellent selection.
Really enjoyed our stay. We have been to this hotel many times and it is always meets our expectations. The location is superb.
Stayed in May 2024
Reviewed: 7 May 2024
Vincent
United KingdomThe main issue was the cost , as we were attending a concert the room cost was ridiculous , l do expect to pay a bit of a premium but as there was next to nothing local by the time l got tickets my hands were tied the room was best part of £400 and no where near worth it , yes the hotel was nice , but value for money , not at any level, FYI this did not even include breakfast !
The hotel was of a high standard and well situated for the city Center
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United KingdomLocation and decoration
Stayed in May 2024
Reviewed: 7 May 2024
Jeanette
United KingdomEverything was excellent. The room was lovely and the bed si comfy
Really lovely hotel. Very well done. Impressive The Concierge Keith was amazing! A real people person. It was spotlessly clean and in really good taste. Near to the station and the venue we were visiting. So excellent! In every way. I went with my daughter and we ate dinner there which was very good. Had afternoon tea also .... Excellent. I had a massage, perfect My daughter had a facial, perfect. Beautiful Spa The staff were lovely especially Keith the concierge. Excellent guy. A true asset to the hotel!
Stayed in May 2024
Reviewed: 6 May 2024
Verna
United KingdomSmall bathroom
Position - near the venue for our concert
Stayed in May 2024
Reviewed: 6 May 2024
Marisa
United KingdomThe pictures show the spa area and pool which is expensive and must be booked in advance. At first glance it looks as if it is included although it does state not if all the details are read.
Staff are all phenomenal. They treated me like a Queen. Perfect location for the stadium and comfortable rooms.
Stayed in May 2024
Reviewed: 6 May 2024
Carolyn
United KingdomThought the bar was very expensive. £17 for a beer and a gin and tonic. Bar food was also very expensive. No parking at the hotel.. 10 minute walk from the train station, but not a problem.
Beautiful, stylish hotel, in what used to be the Post Office. Lovely stylish refurbishment. Absolutely excellent breakfast!! Fantastic location, right in the middle of Cardiff. Staff were great.
Stayed in April 2024
Reviewed: 6 May 2024
Luciano
United StatesIt has a great location with an stylish environment. Big room with comfortable bed. Great service
Stayed in May 2024
Reviewed: 1 May 2024
Paris
United KingdomIt would be full marks all round if they had bath tubs in the standard rooms. This is the sort of hotel you want to pamper yourself in and enjoy the hotel room!
Absolutely loved this hotel and the friendly, old fashioned service and excellent restaurant.
Stayed in April 2024
Reviewed: 29 April 2024
Christopher
United KingdomThe price at The Bar especially after being a hotel guest we would of enjoyed the atmosphere of a relaxing bar but with the prices so high we went else where the prices were far more acceptable even being in Cardiff
Great location, clean and well presented hotel. Definitely recommend to others and visit again
Stayed in April 2024
Reviewed: 28 April 2024
Zoe
United KingdomPrice for the use of the spa was expensive for what was there, continental breakfast wasn’t very nice (potatoes were hard and tomatoes were cold) but other food (yogurts, pastries etc was nice). There wasn’t any windows that could open in the room so we woke up to the windows with a lot of condensation on them to the point we couldn’t see out of them, this is obviously a problem as the wood was very damp near the window area we’re this has been happening for a while.
Hotel is beautiful and the staff are very friendly, located in the city centre so perfect for shopping. Bed was so comfy I didn’t want to get out! And cocktail were amazing.
Stayed in April 2024
Reviewed: 27 April 2024
Julie
United KingdomThe room was bland (no pictures). The window really needed a voile/net curtain for privacy. The towel rail was in completely the wrong position and hard to access. It must be very difficult for the staff doing changeovers.
The staff were really friendly The bed was comfortable
Stayed in April 2024
Reviewed: 24 April 2024
Miles
United KingdomArrived early and left late, no issues, staff very helpful
Stayed in April 2024
Reviewed: 24 April 2024
Richard
United KingdomNo dedicated car park.
Nice room, clean, modern and comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Salah
BahrainNothing
Wonderful hotel, professional staff and comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Teresa
United KingdomNo complaints at all, it's a great hotel.
Excellent location. Very close to the station and millennium stadium. Beautiful hotel. Staff excellent, rooms lovely.
Stayed in March 2024
Reviewed: 22 April 2024
Deltrice
United KingdomRoom was very small
Location
Stayed in February 2024
Reviewed: 22 April 2024
Sophie
United KingdomRoom was a little small but great for one night
Breakfast was the best I have ever had in a hotel, great range and the salmon was gorgeous! Room was also decorated really tastefully with some great Elemis bathroom products
Stayed in April 2024
Reviewed: 21 April 2024
Gary
United KingdomThe breakfast room is a little dark, however the breakfast selection more than compensated
Beautiful hotel in a marvellous location
Stayed in March 2024
Reviewed: 20 April 2024
Joanne
United KingdomPay for spa
It’s so chic and elegant
Stayed in April 2024
Reviewed: 19 April 2024
Claire
United KingdomGreat location. Very helpful friendly staff. Comfortable bed.
Stayed in April 2024
Reviewed: 19 April 2024
Sue
United Kingdomcould have been a tad quieter but overall 9
the location fab breakfast is fantastic and the staff are so helpful amazing hotel
Stayed in February 2024
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