Very small bathroom

Breakfast

Stayed in September 2023

no air conditioning in the room

Good location, small hotel and friendly staff

Stayed in September 2023

Only one thing: the toilet seat in room 215 needs fixing

Room easily accessible ( I am disabled) Staff very helpful with booking taxis for me and also in communicating with me - I am profoundly deaf

Stayed in September 2023

Room could be updated.

Staff were amazing especially reception staff and breakfast was great. Communal lounges and rooms very cosy and extensive.

Stayed in September 2023

I stayed two extra nights and got it 65% cheaper than I booked with you

Fantastic

Stayed in September 2023

There are areas of the hotel that need a little bit of TLC but not a lot. The bathroom in our room needed a little updating and the mattress was a little hard for us. The general television was placed in one of the restaurant areas and would have been better elsewhere.

The hotel shows as being a 2 star, the food and staff helpfulness is 3 star, this together with parking and location made our break really good. The staff were very helpful and attentive, especially the breakfast and evening meal staff. I would recommend the hotel.

Stayed in September 2023

Only small quibble was that the shower took some work to get hot water out of it and the soap dispensers didn’t work very well, quite a job getting the liquid soap out.

The staff were all friendly and helpful, the room was comfortable and very clean, loved the garden , the breakfast was excellent and really set us up for the day! Surprised it was only two star on the site felt it deserved more.

Stayed in September 2023

Staff was fantastic good service couldn't ask for better

Stayed in September 2023

Lovely location and garden pretty. Breakfast was excellent

Stayed in September 2023

Just up the road from the main town and nearby to a very nice Guernsey pub

Stayed in August 2023

If being picky, bathroon could do with fan, water pressure could be better to bath and shower.

Staff, hotel and garden great, food and breakfast good. Will return again.

Stayed in September 2023

There was a lot of noise from guests on the floor.. not necessarily something that hotel can do much about except remind guests to be mindful of others staying in rooms on same floor. Wifi was quite slow and did not connect properly. To get to the electric wall socket near the bed, had to pull the bed away from the wall. Timing of breakfast was 7.30, which can be tight if you are trying to get a ferry to one of the islands. Description of single room said seaview. To get the view, you had to be tall enough to open and put your head out of the window, so it's not quite a proper seaview. The view was really of the roof outside.

Reception and restaurant staff were great. Breakfast itself was good with partial buffet and cooked to order. Single room was fine. Had all the basics that you needed. The location is up a hill, but close to everything. About 15 min walk to harbour. Bus station is nearby. Lots of retail therapy and good restaurants nearby. Buses are cheap to travel on around the island, although be aware of sunday and bank holiday times, when they operate less of a service

Stayed in August 2023

The dining room for breakfast is quite traditional with predominantly English breakfast served

Beautiful garden lovely helpful staff and spotlessly clean

Stayed in September 2023

Up a steep hill. Not for the faint hearted. Shower was a bit small.

Nice food. Nice bar with reasonable prices. Lovely garden. Near to town

Stayed in September 2023

The breakfast area and its team were clearly hardworking; however on some occasions it seemed as if they were overwhelmed. It could take a while to be seated. Then some buffet products would be temporarily out of stock, like Butter, Wholemeal bread, or side plates to carry hot toast from the buffet to the table (I counted 5 guests carrying hot toast in their hands). On one occasion there seemed to be an issue with ordering however we were on holiday, and they were doing their best so we let it lie. In a way it added to the charm of the hotel.

We were lucky to have booked another little gem. We were welcomed beautifully by the reception staff, and our room was fantastic with a stunning view. Dinner was lovely, and many guests seemed to be enjoying the bar and terrace at night. Breakfast each morning was simple but tasty. We really enjoyed our stay. After long days walking, and island hopping, it felt like coming home. Oh, and that garden, what a hidden gem, and the location of the hotel was perfect.

Stayed in August 2023

Beautiful top-notch hotel with a superb breakfast.

Stayed in July 2023

Food & location great.

Stayed in August 2023

Being woken by tables & chairs being put out on the terrace.

Laid back terraced garden with lawn, wonderful old apple tree, vines, nasturtiums, and steps down to wisteria arbour with great at outlook across the steep valley.

Stayed in August 2023

The window had blinds and if the window was open they clanked so I had to sleep with the window closed and that made the room a little warm, perhaps they could put a bootie or something on the plastic roller so it doesn't clank. The water pressure in the shower was really poor, I had to hold the shower head over me otherwise it didn't reach far enough out. The Hotel is a long way up a steep hill from town, I would not recommend if you have mobility issues.

The Hotel is larger than I thought, it is located in a very hilly part of town. My room was on the second floor and there is no lift but I was told someone could help with my case which I declined. The room was a large single, lovely views over the woods and the port. The bathroom was small but had all that it needed. Breakfast was very nice, quickly delivered and was from 7.30 - 10.00 so good if you had an early start. The staff were really helpful. I didn't have dinner but I spoke to someone who did and they said it was really good. The Hotel did have a bar and a very nice lounge area but I didn't use either. When I came to leave the receptionist was really helpful in trying to get a Taxi to the airport

Stayed in August 2023

central in St Peter, many bus transports available to reach Jerbourg point or Pleinmont point. Superb Fermain bay beach at walking distance. Hotel friendly and professional personnals, good breakfast,

Stayed in August 2023

The shower was old and didn’t work properly. Requires attention.

Great location and a beautiful property

Stayed in August 2023

Whilst the hotel was close to the town centre and shopping, it was located up a long incline. Fine for walking downtown, but tiring to walk back to.

Whilst the hotel was rated as 2*, it should be 3* as there was little to criticise. The staff were superb , the breakfast excellent and the evening meals delicious. The room was quite adequate and comfortable - perhaps a fridge would be an advantage. The only negative was the poor shower water pressure.

Stayed in July 2023

No complaints

Breakfast was good. Room comfortable, lovely garden

Stayed in August 2023

Staff not the friendliest

Location

Stayed in August 2023

Shower was very small

Beautiful garden , lovely finding area ,polite and friendly staff

Stayed in August 2023