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Reviews of Otterburn Castle

Main Street Otterburn , Newcastle upon Tyne, NE19 1NS, United Kingdom

#1 of 59 hotels in Newcastle upon Tyne

Guests' Choice

Review score

Based on 431 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.9

  • Value for money

    8.9

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 18 June 2023

    10
    a perfect stay - the owners were so nice and nothing was any trouble
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The castle is amazing - set in beautiful grounds

    Stayed in June 2023

  • Reviewed: 18 June 2023

    9.0
    Wonderful place to stay in the stunning Northumberland national park
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a bit austere.

    A lovely historical location near the stunning Northumberland National park and a wonderful place to stay. Lots of atmosphere. Very warm and welcoming staff and great dinner and breakfast. A really good place to stay. Recommend it!

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    100% happy with everything
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pleased with everything

    Great meals and service, warm welcome, thoroughly enjoyed our stay

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful old castle with amazing staff.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Thoroughly enjoyed it and would return
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night

    A mix up over room as I’d booked downstairs room due to mobility problems, and was allocated second floor room. It was soon solved and I was given downstairs room with no hassle

    A beautiful historic place to stay. Family run, a lovely friendly atmosphere. Dinner was served in a beautiful old dining room. Food and service were excellent. Breakfast - plenty of options and delicious

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Ellie and Alex were wonderful hosts. They were so gracious and helpful!
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing! We loved every bit of our stay!

    The staff was extremely helpful and lovely! The grounds were beautiful and immaculately maintained. It was a wonderful stay and we hope to visit again!

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    We enjoyed our stay , and would definitely stay at this venue again . a lovely family run hotel
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A beautiful building , staff very friendly and welcoming

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Historic, stunning and brilliant. We’d definitely return again - thank you!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The view from the room wasn’t the best. We were out for the majority of the stay so it wasn’t an issue but for a longer stay a nice view would be preferred.

    The history and the location was brilliant. It’s such a unique place to stay. The rooms have antique furniture and the experience was great. The staff were attentive and welcoming and made the stay even better for us.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Select Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The owners Ellie and Alex were so kind and helpful. Loved the main rooms and my room which was actually 4 rooms. I fell in love with this place

    Stayed in June 2023

  • Reviewed: 8 June 2023

    10
    Brilliant far better than I expected. Will definitely be back
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was made to order plenty ti chose from

    Stayed in June 2023

  • Reviewed: 7 June 2023

    10
    fantastic romantic stay
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    magical

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Fab time here
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff was friendly, castle was lovely and clean and breakfast was delicious.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    It was difficult to get wet in the shower the pressure was so low.

    Everything.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Fantastic stay with friendly staff
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The da utilise were excellent and the castle had a real atmosphere surrounding it. My only slight criticism is that the bed and pillows were rather firm and so I woke up with a sore neck, but that is probably just personal preference

    Upon arrival the lady at reception was super friendly and welcoming and made us feel relaxed after a long journey. The castle grounds were clean and provided a lovely place to sit in the sun. The room itself was a nice size, however our bathroom was carpeted which was an odd surprise. The bar and breakfast facilities were great and the staff were always helpful and chatty so made us feel very welcome. The castle even had two cats whom strolled around the property and were very friendly.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The castle and staff were excellent

    Stayed in May 2023

  • Reviewed: 29 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 2 nights

    Fabulous hosts: very friendly and accommodating. Delicious breakfast and dinner experience.

    Stayed in April 2023

  • Reviewed: 25 May 2023

    10
    absolutely wonderful
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    being an old castle building

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    Fabulous stay in the castle!
    • Leisure trip
    • Solo traveller
    • Select Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great- but the shower was difficult to get the shower hot. It was quite expensive for one night, however would like to spend more time at the hotel next time as was staying for a wedding.

    The loveliest hotel with such friendly hosts. Staff were absolutely lovely. Loved the fact it’s dog friendly, I would like to visit with my dog next time Bedroom was massive, more like a suite. Beds brilliant, felt very luxurious.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    A night away with dexter our dog
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything perferct from the rooms and the service.we ate in the restaurant and the food was excellent.breakfast was really good as well,had a full english and there was also a good selection of fruit.there was also breakfast bars n cereal,would highly recomend a stay here

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    We attended nearby wedding. Stayed 2 nights. Friendly helpful staff. Quiet with lovely clean room and good breakfast.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Plenty parking. Friendly and helpful staff. Very clean. Good cooked breakfast.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Beautiful friendly hotel in a fabulous setting
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel not a pub, so although wine, whisky, and bottled beers are available, the real ale is a 5 minute walk away

    It is as beautiful in reality as shown in the photos. Ellie and Alex are so helpful, accommodating, and friendly. A comfortable, stunning location, comfy beds, large rooms, big bathrooms. Fabulous food. It was a lovely 2-day break in the middle of a week's walk. Good pub and beer down the road.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    10
    Perfect for our needs
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hospitality was first class the owner and her son were impeccable and made you feel comfortable and at ease. The food was exceptional and the location for the surrounding countryside was ideal. Really enjoyed our stay.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    10
    the place to stay in Otterburn
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 2 nights
    • Submitted via mobile

    staff Friendly totally different to staying in a normal hotel

    amazing place to stay

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Beautiful old castle set in a stunning location
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was stunning, lovely old castle, very friendly and helpful staff, great food!

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Lovely, despite the bathroom shortcomings!
    • Leisure trip
    • Couple
    • Select Double Room
    • Stayed 1 night

    No hot water to the shower and no water at all to the bidet!

    lovely big room, perfect location, friendly helpful staff. atmospheric venue

    Stayed in April 2023

Showing 76 – 100

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