Reviews of Novotel Reading Centre 4 stars
25B Friar Street, Reading, RG1 1DP, United Kingdom
#18 of 32 hotels in Reading
Guests' ChoiceReview score
Based on 2677 hotel reviews
7.7Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
8.8
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Facilities
8.0
-
Staff
8.5
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Value for money
7.8
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Free WiFi
7.8
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Reviewed: 10 June 2024
Mark
United Kingdom21 reviews1 helpful vote8.0“Good hotel. Good facilities”- • Leisure trip
- • Couple
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
The parking. Road closures and difficult understand information led to driving in a bus lane where I received a fine
Good hotel with a good level of facilities
Stayed in May 2024
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Reviewed: 9 June 2024
Greg
United Kingdom2 reviews9.0“staff superb room great”- • Leisure trip
- • Couple
- • Standard Room - Mobility Accessible
- • Stayed 1 night
bar could have stayed open until 1 am it was a Sat night
the staff were excellent
Stayed in June 2024
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Reviewed: 9 June 2024
Sally
United Kingdom16 reviews7.0“Great but crap dinner food”- • Solo traveller
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Before I went to this hotel I googled the menu at the hotel restaurant and there were dishes on the menu I liked so I was looking forward to a lovely dinner Only to find that the menu was half the dishes that were on the hotel website and what I had wasn't thst great ..roasted butternut Squash Also I don't know why it's hotels ...not just Novotel But the classic fish and chips will only give you mushy peas there is no choice if you want to have garden peas I was quite disappointed with the evening menu...but breakfast was amazing
Everything was lovely reception very welcoming Bedroom lovely and very clean Close to town literally in the middle Breakfast beautiful
Stayed in June 2024
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Reviewed: 8 June 2024
Paul
United Kingdom2 reviews8.0“very enjoyable and would come back again”- • Leisure trip
- • Group
- • Superior Room - Room Only Non - refundable
- • Stayed 2 nights
sauna facilities were out of use - disappointing
Breakfast was excellent
Stayed in May 2024
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Reviewed: 6 June 2024
Williams
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
No hottub
Breakfast, room & pool
Stayed in June 2024
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Reviewed: 3 June 2024
Becky
United Kingdom1 review8.0“My stay met my needs. Enjoyed the steam room and swimming pool.”- • Business trip
- • Solo traveller
- • Superior Room - Room Only Non - refundable
- • Stayed 3 nights
just had to ask for more coffees and milk, ended up buying my own supply No personal attention from front desk staff
room was adequately comfortable and clean
Stayed in May 2024
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Reviewed: 3 June 2024
Megan
United Kingdom3 reviews8.0“Great service. Super friendly staff. Amazing breakfast!”- • Leisure trip
- • Family with young children
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
Na
Great service.
Stayed in June 2024
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Reviewed: 31 May 2024
Magda
Ireland12 reviews1 helpful vote8.0“Good stay and good location”- • Leisure trip
- • Family with young children
- • Superior Room - Room Only Non - refundable
- • Stayed 2 nights
- • Submitted via mobile
We were on the 4th floor and there was no noise from outside or the hallways. Beds were comfortable and breakfast was great. Kids loved the pancakes.
Stayed in May 2024
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Reviewed: 28 May 2024
Natasha
United Kingdom5 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Room - Mobility Accessible
- • Stayed 1 night
- • Submitted via mobile
The only thing which was a bit disappointing was that there wasn't any bottles of water in our hotel room bit when we went downstairs to ask for the bottles the staff were very friendly and helpful :)
We really enjoyed our hotel room, very clean , nice and cosy plus we had an en suite bathroom and shower. Most of all the staff were very friendly and welcoming and helpful.
Stayed in May 2024
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Reviewed: 28 May 2024
Glen
United Kingdom4 reviews9.0“Convenient clean efficient.”- • Business trip
- • Solo traveller
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
Can be noisy at night as in centre of town near bars
Close to station. Clean
Stayed in May 2024
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Reviewed: 27 May 2024
Natalie
United Kingdom4 reviews8.0“Lovely stay”- • Leisure trip
- • People with friends
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
The pool area wasn’t the most relaxing as it was very busy
It was lovely, clean, spacious and with lots of facilities
Stayed in May 2024
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Reviewed: 26 May 2024
Christopher
United Kingdom4 reviews8.0Very good- • Leisure trip
- • People with friends
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
The parking is very tight. And I had to figure out how to find the car park as the road was closed. I don't know if I will get a fine or not for trying to find the car park. Elevators very slow. They some times didn't come, so I had to take the stairs.
Room was grate.
Stayed in May 2024
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Reviewed: 26 May 2024
Eileen
United States34 reviews3 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Superior Twin Room
- • Stayed 1 night
find somewhere else for lunch if you are waiting for your room to be ready took 20 min before my order was taken and simple sandwich served. very limited menu...................... also the street the hotel is located on is not the best homeless guest on the street outside the entrance.
spacious room (carpet needs to be professionally cleaned) tub and separate shower, odd bathroom layout front desk staff competent and efficient
Stayed in May 2024
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Reviewed: 26 May 2024
Martin
United Kingdom24 reviews2 helpful votes9.0“Fit for purpose great location for Town centre and station”- • Business trip
- • Solo traveller
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
Not 100% sure on the bathroom, modular style sink etc. Shower was a bit small
Easy check in , location, overall " feel" of the place. Good reception layout
Stayed in May 2024
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Reviewed: 24 May 2024
William
United Kingdom1 review9.0“When returning will stay at this Hotel”- • Leisure trip
- • Couple
- • Superior Room - Room Only Non - refundable
- • Stayed 3 nights
Was all good
The staff were very good shout out to Alexandra, Marsia and Moniika making us welcome room was very clean the Hotel nice and central making our stay easy
Stayed in May 2024
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Reviewed: 19 May 2024
Katherine
United Kingdom1 review8.0“Comfortable bed, clean, great breakfast, fantastic staff and facilities.”- • Leisure trip
- • Family with young children
- • Superior Room - Room Only Non - refundable
- • Stayed 2 nights
- • Submitted via mobile
Pillows needed updating (glad I brought my own) and it was a little noisy outside due to its location.
Great facilities, friendly staff and the bed was very comfortable, the buffet breakfast was also a winner.
Stayed in May 2024
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Reviewed: 16 May 2024
Neville
United Kingdom5 reviews8.0“Lovely but Reading town centre is no place for a nice night out.”- • Leisure trip
- • People with friends
- • Superior Room - Room Only Non - refundable
- • Stayed 2 nights
- • Submitted via mobile
The air con is almost non-existent and the toilet being in a closet next to the room door is weird.
The staff were lovely - especially Klara in the restaurant who couldn’t have been more lovely.
Stayed in May 2024
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Reviewed: 16 May 2024
Bonita
United Kingdom25 reviews2 helpful votes8.0“Great location”- • Leisure trip
- • Couple
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
Very small parking spaces. Make sure you book and get correct postcode for car park.
Staff were very helpful and friendly. Great location in centre.
Stayed in May 2024
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Reviewed: 12 May 2024
Lama
United Kingdom2 reviews9.0“Comfortable stay ,nearest to the town”- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 1 night
- • Submitted via mobile
The room was little bit hot at night
It was very clean and comfortable Great view of the town 😊staff was very friendly and helpful
Stayed in May 2024
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Reviewed: 9 May 2024
Julie
Canada1 review8.0Very good- • Leisure trip
- • Family with young children
- • Executive Room
- • Stayed 7 nights
- • Submitted via mobile
Pool was too cold; expected a warm pool. The main reason for being there was for the pool but we only used it once.
Rooms were always cleaned
Stayed in May 2024
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Reviewed: 8 May 2024
Elliot
United Kingdom4 reviews1 helpful vote7.0“Novotel is the better of the hotels in that area, I will continue to use.”- • Business trip
- • Solo traveller
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
I checked in very late, so was given a roadside room on a lower floor - which was a bit noisy. Not the fault of the hotel, more the fact that my travel had been delayed.
Everything as I would expect from Novotel.
Stayed in April 2024
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Reviewed: 6 May 2024
Shelley
United Kingdom6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Executive Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom is very small
Stayed in February 2024
-
Reviewed: 6 May 2024
Sue
United Kingdom11 reviews8.0“The toilet didn’t have a basin!!”- • Leisure trip
- • Family with young children
- • Superior Room - Room Only Non - refundable
- • Stayed 1 night
- • Submitted via mobile
The toilet didn’t have a basin !!
Good location
Stayed in May 2024
-
Reviewed: 6 May 2024
Gurjinder
United Kingdom3 reviews8.0“Great experience and service, but disappointed with the cold pool temperature”- • Leisure trip
- • Family with young children
- • Executive Room
- • Stayed 1 night
- • Submitted via mobile
Had to move to another room as the battery was low in the bedroom safe and therefore would not function. The fridge wasn't working, no smart tv, bathroom sink was not draining water properly. Light beside bed now working. Swimming pool had cold water. We booked this hotel because of the swimming pool for the family to enjoy but could not enjoy it due to water temperature. There was a man in the pool with a camera phone the entire time which made us feel uncomfortable. There were no hotel staff in the pool area. Sofa bed was uncomfortable.
Facilities such as bar were great, very clean and presentable hotel. Staff were very friendly and helpful, great customer service. We did not get disturbed by noise.
Stayed in May 2024
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