25B Friar Street, Reading, RG1 1DP, United Kingdom
#19 of 32 hotels in Reading
Guests' ChoiceBased on 2686 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
7.8
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End of dialog contentReviewed: 31 May 2024
Magda
IrelandWe were on the 4th floor and there was no noise from outside or the hallways. Beds were comfortable and breakfast was great. Kids loved the pancakes.
Stayed in May 2024
Reviewed: 28 May 2024
Natasha
United KingdomThe only thing which was a bit disappointing was that there wasn't any bottles of water in our hotel room bit when we went downstairs to ask for the bottles the staff were very friendly and helpful :)
We really enjoyed our hotel room, very clean , nice and cosy plus we had an en suite bathroom and shower. Most of all the staff were very friendly and welcoming and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Glen
United KingdomCan be noisy at night as in centre of town near bars
Close to station. Clean
Stayed in May 2024
Reviewed: 27 May 2024
Natalie
United KingdomThe pool area wasn’t the most relaxing as it was very busy
It was lovely, clean, spacious and with lots of facilities
Stayed in May 2024
Reviewed: 26 May 2024
Christopher
United KingdomThe parking is very tight. And I had to figure out how to find the car park as the road was closed. I don't know if I will get a fine or not for trying to find the car park. Elevators very slow. They some times didn't come, so I had to take the stairs.
Room was grate.
Stayed in May 2024
Reviewed: 26 May 2024
Eileen
United Statesfind somewhere else for lunch if you are waiting for your room to be ready took 20 min before my order was taken and simple sandwich served. very limited menu...................... also the street the hotel is located on is not the best homeless guest on the street outside the entrance.
spacious room (carpet needs to be professionally cleaned) tub and separate shower, odd bathroom layout front desk staff competent and efficient
Stayed in May 2024
Reviewed: 26 May 2024
Martin
United KingdomNot 100% sure on the bathroom, modular style sink etc. Shower was a bit small
Easy check in , location, overall " feel" of the place. Good reception layout
Stayed in May 2024
Reviewed: 24 May 2024
William
United KingdomWas all good
The staff were very good shout out to Alexandra, Marsia and Moniika making us welcome room was very clean the Hotel nice and central making our stay easy
Stayed in May 2024
Reviewed: 19 May 2024
Katherine
United KingdomPillows needed updating (glad I brought my own) and it was a little noisy outside due to its location.
Great facilities, friendly staff and the bed was very comfortable, the buffet breakfast was also a winner.
Stayed in May 2024
Reviewed: 16 May 2024
Neville
United KingdomThe air con is almost non-existent and the toilet being in a closet next to the room door is weird.
The staff were lovely - especially Klara in the restaurant who couldn’t have been more lovely.
Stayed in May 2024
Reviewed: 16 May 2024
Bonita
United KingdomVery small parking spaces. Make sure you book and get correct postcode for car park.
Staff were very helpful and friendly. Great location in centre.
Stayed in May 2024
Reviewed: 12 May 2024
Lama
United KingdomThe room was little bit hot at night
It was very clean and comfortable Great view of the town 😊staff was very friendly and helpful
Stayed in May 2024
Reviewed: 9 May 2024
Julie
CanadaPool was too cold; expected a warm pool. The main reason for being there was for the pool but we only used it once.
Rooms were always cleaned
Stayed in May 2024
Reviewed: 8 May 2024
Elliot
United KingdomI checked in very late, so was given a roadside room on a lower floor - which was a bit noisy. Not the fault of the hotel, more the fact that my travel had been delayed.
Everything as I would expect from Novotel.
Stayed in April 2024
Reviewed: 6 May 2024
Shelley
United KingdomThe bathroom is very small
Stayed in February 2024
Reviewed: 6 May 2024
Sue
United KingdomThe toilet didn’t have a basin !!
Good location
Stayed in May 2024
Reviewed: 6 May 2024
Gurjinder
United KingdomHad to move to another room as the battery was low in the bedroom safe and therefore would not function. The fridge wasn't working, no smart tv, bathroom sink was not draining water properly. Light beside bed now working. Swimming pool had cold water. We booked this hotel because of the swimming pool for the family to enjoy but could not enjoy it due to water temperature. There was a man in the pool with a camera phone the entire time which made us feel uncomfortable. There were no hotel staff in the pool area. Sofa bed was uncomfortable.
Facilities such as bar were great, very clean and presentable hotel. Staff were very friendly and helpful, great customer service. We did not get disturbed by noise.
Stayed in May 2024
Reviewed: 5 May 2024
Goga
United Kingdompoor cook, the food was not very nice
very clean rooms, great pool for children
Stayed in May 2024
Reviewed: 1 May 2024
Katrina
United KingdomFacilities were great
Staff were very helpful
Stayed in April 2024
Reviewed: 28 April 2024
Ebony
United KingdomLoud from the Main Street but was expected for a Saturday night. Room was a tad too warm as well
Clean room. Nice big tv
Stayed in April 2024
Reviewed: 21 April 2024
Angela
United KingdomThe snacks in the foyer are ridiculously expensive £2.50 for a Kit Kat and £5.49 for Oreo bites is just stupid!
It’s a few minutes walk to the train station and just up the road from a great Greek restaurant! Parking is great and reasonably priced. Alex in the bar was very friendly and welcoming , we enjoyed chatting with him and wish him well for the future.
Stayed in April 2024
Reviewed: 18 April 2024
Mark
United KingdomQuite a lot of street noise late in the night.
Good breakfast. Requested parking when I booked but no spaces when I arrived.
Stayed in April 2024
Reviewed: 18 April 2024
Sadie
United KingdomWhen we arrived the sauna was out if use (part of the reason we booked here) and the Bluetooth speaker in our room didn't work and when we reported to reception just told nothing they could do. Also very over priced for drinks etc
Loved the location and our room was very comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Karen
United KingdomThe pool is a lovely addition but a lady came in with 4 small children which made it almost unusable for a quiet morning swim. Could there be swim only times or an area laned off?
Room comfortable, spotless and very peaceful. Location just around the corner from train station so easy to get into central London. Breakfast was good and the staff very pleasant and smiling. Parking was easy to use and book.
Stayed in April 2024
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