Reviews of Novotel Edinburgh Centre 4 stars
80 Lauriston Place, Edinburgh, EH3 9DE, United Kingdom
#103 of 170 hotels in Edinburgh
Guests' ChoiceReview score
Based on 4891 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
8.8
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Facilities
8.3
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Staff
8.6
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Value for money
7.7
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Free WiFi
8.0
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Reviewed: 5 June 2024
Petronella
United States4 reviews9.0“Very nice stay with friendly staff. Did not care for the sink to be out in the common area from the shower and the toile”- • Leisure trip
- • Couple
- • Executive Room with Castle View
- • Stayed 3 nights
- • Submitted via mobile
I paid for a castle view room, but could barely see it. Only a very small view. Not worth the extra money.
Location/ breakfast
Stayed in May 2024
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Reviewed: 3 June 2024
Jenny
United Kingdom3 reviews8.0“Family trip”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Jacuzzi could have been a bit warmer.
Use of the pool and steam room. Breakfast being included was also a bonus. Nice reception area to sit.
Stayed in April 2024
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Reviewed: 1 June 2024
Ela
Turkey3 reviews8.0“Good”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
The bathroom design is weird, the bathroom and the toilet are divided which cant wash your hand where you make your toilet
The location, breakfast and the staff
Stayed in June 2024
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Reviewed: 28 May 2024
Douglas
United Kingdom2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast buffet cooked food wasn't hot
Staff were helpful and friendly
Stayed in May 2024
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Reviewed: 27 May 2024
Paffey
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Suite
- • Stayed 2 nights
- • Submitted via mobile
Uncomfortable sofa bed for third guest in queen suite
Great location, Staff very attentive, clean, pool great, food great.
Stayed in May 2024
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Reviewed: 26 May 2024
Joanna
United Kingdom1 review7.0“Overall enjoyable”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
Parking very poor & it would have been nice to get breakfast included for the price.
Room was comfortable
Stayed in May 2024
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Reviewed: 24 May 2024
Tania-anne
Australia27 reviews4 helpful votes9.0“Great location!”- • Leisure trip
- • Couple
- • Executive Room with Castle View
- • Stayed 5 nights
All good.
Great location, short walk to the grassmarket and royal mile, lots places to stop for food and drink. Room was quiet, large and walk in shower was good. Bed and pillows comfortable. Food in restaurant downstairs was good.
Stayed in May 2024
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Reviewed: 23 May 2024
C
United Kingdom19 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Lack of air con
Good room for work and comfortable bed.
Stayed in May 2024
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Reviewed: 21 May 2024
Andrea
Canada2 reviews8.0“The Staff are pretty sweet and very helpful”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Well the TV worked the first night but then quit. And the street noise was pretty loud. So absolutely no sleep the second night. They street noise starts at 4:00am.
The kids loved breakfast . The staff are very very helpful and friendly ready to assist at every question. The before, oh man, so thankful for a firm bed. I would absolutely go back to this hotel but if possible get a room away from the street noise
Stayed in May 2024
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Reviewed: 20 May 2024
Paula
Ireland47 reviews4 helpful votes9.0“Loved Edinburgh”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
No handbasin in separate toilet meaning you have to enter into shower room. On the expensive side
Very comfortable room nice view of castle. Bed and pillows comfortable housekeeping very good. Short stroll to buzzing area. Would definitely recommend and hopefully return for a stay
Stayed in May 2024
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Reviewed: 19 May 2024
Grace
Ireland16 reviews1 helpful vote8.0“Enjoyable”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Lift from car park wasn’t working
Swimming pool and location
Stayed in March 2024
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Reviewed: 17 May 2024
Malcolm
New Zealand18 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Our stay was for two nights. We did not get our room serviced after our first night. So no towels, clean glasses or cups. This was very disappointing when we arrived back at 5 pm I complained to reception who bought up linen but no clean glasses crockery. Sadly that was the only. Thing that didn't go right
Large room on 1st floor. Pool and gym were great nice to have a swim indoors after a busy day. On site parking was good. Although limited. Restaurant and staff were very good.
Stayed in May 2024
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Reviewed: 16 May 2024
Elizabeth
Ireland10 reviews7.0“A beautiful city, lots of places to go. A wealth of history.”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Very expensive breakfast.
Locality of the hotel.
Stayed in May 2024
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Reviewed: 14 May 2024
Kailee
France1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The elevator
Stayed in April 2024
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Reviewed: 13 May 2024
Barbara
Canada4 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Try central. Great staff . Very comfortable.
Stayed in May 2024
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Reviewed: 12 May 2024
Islam
Saudi Arabia13 reviews8.0Very good- • Business trip
- • Solo traveller
- • Executive Room with Castle View
- • Stayed 2 nights
- • Submitted via mobile
Price
Employees
Stayed in May 2024
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Reviewed: 7 May 2024
Lyndsey
United Kingdom1 review9.0“Fantastic stay! Recommend”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Room too hot, no option of aircon despite changing climate as a warmer country. Make up bed didn't have a header so pillows kept falling off during the night. Kids in swimming pool disrupting and messing about dangerously, same in the gym, unsupervised. Prefer pool open later into evening after 10pm to accommodate those wanting a quiet swim, avoiding noisy kids. Or no kids after a certain time. Tv guide was difficult to operate, sluggish, some no signal. WiFi was not available for a whole evening but not a game changer for us. Would have liked more bottled water, in room especially for the younger one who doesn't drink hot drinks.
Room, bed comfortable and clean. Plenty of towels. Love separate shower and bath. Pressure was good, temp good. TV was big Lighting options were great. Great make up bed for young one, size a plus. Calling reception from room was good and the service for this. Pool and gym was a nice additional feature, towels and shower facilities made it feel more luxury. Friendly, polite staff. Very helpful Reception both on the phone and in person. If they couldn't answer immediately, they called our room back.
Stayed in May 2024
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Reviewed: 7 May 2024
Em
Netherlands21 reviews9.0“Good value for money, central easy access to the main interest places, comfortable clean hotel”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
* The food. We ordered a few things from the restaurant to the room, and the quality was mediocre, which was disappointing for the price. * Swimming pool area: we did not like at all having to go to the lobby - so in full view of anyone there - to reach the pool. It was disagreeable, we had to get fully dressed to go down to the swimming pool/jacuzzi/sauna area, then fully dressed again, which was a hassle. We would have liked to be able to access that area via a less public access so we could go wearing a robe for example. Also very disagreeable, the jacuzzi was over-chlorinated, so much so that it made our eyes cry, it was uncomfortable enough to make me not go to the pool area at all, even if having a pool was one of the big criteria that made us choose this hotel.
The bedroom was very spacious, as was the bathroom, and the bed was comfortable. The location is ideal, close to the centre and with a tourist bus stop close by. The staff was kind and helpful. The breakfast was good and enough.
Stayed in May 2024
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Reviewed: 2 May 2024
Hilda
United States2 reviews1 helpful vote8.0“Would definitely stay there again.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
room was crowded, coffee pot was difficult, didn't like the sink arrangement
good location, very clean, shower was fabulous, staff pleasant and helpful
Stayed in April 2024
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Reviewed: 1 May 2024
Margaret
Ireland15 reviews1 helpful vote9.0“We enjoyed our stay and made full use of the facilities including the beautiful pool, sauna and gym.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 3 nights
I would have liked better gf foods.
The hotel was everything we hoped for and more. I am Coeliac and would have liked more gluten free options. There was just 2 types of cereal and white bread. Not a great selection but i managed. I saw man using the toaster for gf people and felt it unsafe using it after. I did not mention it to staff as man seemed quite unapproachable. Otherwise my 2 sons loved their breakfast, wonderful selection for them.
Stayed in April 2024
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Reviewed: 1 May 2024
Mari
United Kingdom28 reviews9.0“Great stay in Edinburgh”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Comfortable and clean hotel in a good location in Edinburgh.
Stayed in March 2024
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Reviewed: 30 April 2024
Natalie
United Kingdom24 reviews2 helpful votes8.0““Dog” rooms in need of some TLC!”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Having previously stayed in this hotel we decided to stay again, but this time having our dog with us and being put in a “dog” room was definitely not as comfortable or good value for money. The room was also smaller.
Location and facilities.
Stayed in April 2024
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Reviewed: 30 April 2024
Lagergren
Sweden5 reviews8.0Very good- • Leisure trip
- • Couple
- • Executive Room with 1 Queen Bed and Sofa
- • Stayed 3 nights
the Scottish flag at teh entrance is a disaster. Change it immediately to a new flag!
Stayed in April 2024
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Reviewed: 29 April 2024
Steven
United Kingdom6 reviews2 helpful votes8.0“Nice City centre hotel suitable for a family stay.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed
- • Stayed 1 night
The squeaky bed that the kids slept on.
Nice hotel. Stayed with wife and 2 young kids. Pool is a little small, but was fine for the kids. Family room was very spacious, and bathroom was nice. Staff friendly and engaging. would recommend,
Stayed in April 2024
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