Breakfast was good, not exceptional (but we had been staying at multiple places beforehand so we may have been a bit jaded by that point!).

Friendly, personal welcome on arrival, with complimentary champagne to settle you in :) Room was well appointed and very clean and comfortable. Secure parking (for additional charge). Great location, only 10 mins from city centre.

Stayed in May 2024

The one area where I found Ness Walk lacking was the food options. The restaurant offered limited choices.

I recently stayed at Ness Walk and had a fantastic experience. From check-in to check-out, everything was smooth and pleasant.

Stayed in May 2024

Location of the hotel and the staff

Stayed in May 2024

This accommodation was luxurious and set in beautiful gardens beside the river. There was plenty of secure parking. The staff were very attentive, delivering excellent service. The restaurant, sitting area and bar area were beautifully appointed. An excellent breakfast was included. We decided to eat at the restaurant in the evening and had an excellent "a la carte" meal one night and a lighter meal in the bar area the next. Lovely walk along the river into town.

Stayed in April 2024

Was charged a very high amount for parking at a hotel that is ostensibly for tourists with a rental car. Seems a bit abusive.

Beautiful property located right on the River Ness. 10 min walk to center of town. Comfortable rooms and beds. Excellent ambiance in common areas. Attentive staff

Stayed in April 2024

Everything! Highly recommended!

Stayed in April 2024

Nothing. It was perfect!

Exceptional rooms, customer service, and amenities. Beautiful location! The experience exceeded another hotel that was twice as expensive. Absolutely recommend!!!

Stayed in March 2024

There is nothing to fault really.

Outstanding across the accommodation, location, facilities, service and cuisine.

Stayed in April 2024

The Torrish restaurant the food we feel is overprice and not that much options

The staff are very attentive ,extremely friendly and helpful.

Stayed in April 2024

At the peak hour of the breakfast, it is really crowded and the waiters cannot follow the order anymore.

Great service, everybody is helpful and kind. The room are large and comfortable. The ground are nice too and the hotel is really central. Charging station for the car is most useful.

Stayed in March 2024

- Service in restaurant/bar is generally unsatisfactory. It depends on the staff available during your visit. Which is unacceptable for a hotel of this rating. - In-room dining service is horrible. Overpriced, very limited items after 9-10 PM. Cold sandwiches that should definitely not cost over 5 pounds. Top that with a "tray charge" that makes zero sense. - Breakfast is boring, repetitive, and very limited. Not to mention the inconsistency in service and meal preparation. Definitely not worth it when there are plenty of options near by. - Eager to try their restaurant Torrish? Don't! The place lacks any atmosphere and the food quality is average. Not worth the high price.

The staff are very friendly, helpful, and always happy to assist you on the best way to enjoy the city. Spacious, comfortable, and clean rooms. Lovely area and great location for walking. Despite the negatives, I would come back again but make better choices.

Stayed in April 2024

Nothing

So nicely decorated and clean

Stayed in April 2024

there was nothing we didn't like

location was ideal for walking along the River Ness and into the center of the city of Inverness. Great restaurant on site.

Stayed in April 2024

A first class hotel, with very good service. Very clean and a good location.

Stayed in April 2024

Nothing

Great hotel Fantastic staff

Stayed in April 2024

It's a very nice hotel. you could feel the friendliness of the staff the moment you walked in the door. The front desk staff was helpful with our requests. the breakfast buffet offered a wide variety of options. A very good experience of staying in the Ness Walk and the city.

Stayed in March 2024

Having to pay for the parking.

Everything! Beautiful setting and hotel.

Stayed in April 2024

I loved everything about my stay at Ness Walk.

The staff was absolutely amazing! Starting with check in the Concierge manager, Steve, was so extremely welcoming and helpful. Marcus at the front desk got us checked in, and made recommendations for dinner for our group, then called and made reservations for us at a trendy dinner place that was so fun. The rooms were stunning and super clean. The level of service here matches or exceeds any of the high end hotels I've ever stayed. My wife left her jackets out on the porch and they were rained on, and totally soaked. We were leaving the hotel for our next location in a few hours. Again, Steve came to our room within 2 minutes of our call to collect her jackets and get them dried for her. We were notified they were in the room while we were eating breakfast. We found them folded nicely on the bed and perfectly dry. 10 stars for service! Amazing stay and amazing hotel.

Stayed in April 2024

Bacon and black pudding were hard and very crispy seemed to have been on a hot plate for to long

Good choice

Stayed in March 2024

Everything

Stayed in March 2024

Nothing was displeasing….

Staff lovely, clan and lovely aroma

Stayed in March 2024

Nothing! I wish we could have stayed longer!

The room was so comfortable and the staff was wonderful!

Stayed in March 2024

Parking £20 per day. That’s absurd. And would put us off staying there in the future. There is on street parking nearby, which I used but I still found £20 on my bill for parking. They need to drop that.

5 star. Excellent location, rooms spotless and very comfortable. Champagne on arrival and staff very attentive. Good choice at the bar and Sky in rooms.

Stayed in March 2024

Lovely pleasant staff, very comfortable and welcoming

Stayed in March 2024