14 Millbay Road, Plymouth, PL1 3LH, United Kingdom
#2 of 27 hotels in Plymouth
Guests' ChoiceBased on 999 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.4
Value for money
9.1
Free WiFi
8.4
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End of dialog contentReviewed: 17 May 2024
Matthew
United Kingdomshower could be a little bigger!
Easily the best value for money hotel in plymouth
Stayed in February 2024
Reviewed: 16 May 2024
Allyson
United Kingdomnothing
Very friendly and helpful staff, immaculate facilities , great breakfast and extremely comfortable bed
Stayed in May 2024
Reviewed: 14 May 2024
Adam
United KingdomThe hotel was still being finished during my stay but this can’t be helped. The room I was in seemed to be missing a few small items such as a towel hook but this wasn’t important.
Very modern and vibrant. Great location! Also the food was tasty too.
Stayed in April 2024
Reviewed: 13 May 2024
David
United Kingdomnothing to recall
good location with car park and reasonable facilities. Excellent shower
Stayed in May 2024
Reviewed: 12 May 2024
Mathew
United KingdomProblem with aircon in our room on two hot days. No solution during our stay. Fans were available. Staff dealt with the reporting of this issue well, offered a room change that we did decline and were completely honest about the fact there was a genuine problem.
Stayed in May 2024
Reviewed: 12 May 2024
Hewlett
United KingdomThere was nothing we didn't like. We mentioned in passing on checking out that it was a bit hot, and were told they were having a/c problems, but they would discount our stay for the inconvenience.,which we didn't expect, but was a bonus. .
Bright, modern clean room. Lovely atmosphere. Staff were excellent and very helpful. Perfectly positioned for Plymouth Pavilions which is next door! Complimentary cocktail voucher. The usual tea and coffee making facilities in the room as well as a hair dryer. Lovely hand wash, shower ger and conditioner.. Bathroom small but perfectly formed, the shower was large, the whole width of the bathroom, with plenty of room to move around.. Would definitely stay again.
Stayed in May 2024
Reviewed: 11 May 2024
Annetta
NetherlandsI very much appreciated the support from Hotel Staff and, in particular Eric, who helped me when my husband suddenly had to be taken into hospital.
Stayed in May 2024
Reviewed: 11 May 2024
Pauline
SpainNothing to dislike
Staff, hotel has cool decor, bar is very pleasant for a drink and also to eat lunch or dinner, limited menu but what is there is really tasty and good. Breakfast was included and the selection is more than adequate, something for everyone’s taste I would say. Rooms very nice, and hotel is very convenient to ferry port, we would definitely stay here again.
Stayed in April 2024
Reviewed: 11 May 2024
Nigel
United KingdomThe only negative we had was that the air conditioning was either faulty/not working in our rooms, and given it was a very mild night meant we were too hot. Mentioned this to reception on check out, and it seems other customers had occasionally mentioned the same issue regarding certain rooms.
Loved the location, decor, vibe, rooms, and staff. The fact that the hotel was dog friendly was a key factor for us as we have 2 dogs. The staff are all clearly dog lovers and made our dogs and us feel very welcome. We have a holiday home in Brittany, which we travel over to 4 or 5 times a year on the Plymouth to Roscoff ferry crossing, and the hotel meets all our needs and requirements so we will certainly stay again.
Stayed in May 2024
Reviewed: 10 May 2024
Gabriela
United KingdomThe bathroom is a little small for 2 people but it is doable. The smart TV isn't as smart as it is - would have been easier to be able to mirror from device to tv.
The breakfast has a good selection of choices. The location is good - far enough from the business of the city but close enough to walk to all the landmarks. The room is good size, and everything is very chic.
Stayed in May 2024
Reviewed: 9 May 2024
Alison
United KingdomN/A
Modern, clean, lovely staff, super breakfast, location great for the theatre, the Hoe & Barbican.
Stayed in May 2024
Reviewed: 9 May 2024
Vilarrubi-smith
United KingdomNothing.
Loved the modern feel and the relaxed atmosphere. All the staff were very friendly and the room was great.
Stayed in May 2024
Reviewed: 9 May 2024
Sarah
United KingdomDidn’t like the dogs ther
Friendly staff Clean areas Great size room with good amenities
Stayed in May 2024
Reviewed: 7 May 2024
Stephanie
New ZealandModern, clean, trendy & tidy. Good size, quiet room. Free Parking beside hotel & easy walk to shopping area. Received a welcome drink. Great service from staff. Would stay again.
Stayed in May 2024
Reviewed: 7 May 2024
Katie
United KingdomPrices
Thick sound proofing doors on accomodation,friendly and welcoming staff and lovely decoration and nice vibe.
Stayed in April 2024
Reviewed: 7 May 2024
Victoria
United KingdomThe bed are really uncomfortable, me and husband been twice to this hotel and both time the bed has been so uncomfortable where we didn’t sleep much
I like that when you walk in you get a nice friendly welcome
Stayed in May 2024
Reviewed: 6 May 2024
Laura
United KingdomLast time we stayed, breakfast was included with the price and this time it wasn’t
Love the room and the complimentary cocktails.
Stayed in May 2024
Reviewed: 6 May 2024
Denise
United KingdomNothing.
Our check in was very easy and informative. Our room was very clean and comfy. The pillows a bit too firm, that is a personal choice. The breakfast choice was amazing, but not a fan on buffet as the food doesn’t stay hot. But the food was to a high standard. Loved the quirkiness. Coffee was very good.
Stayed in May 2024
Reviewed: 6 May 2024
Ian
United KingdomNothing in particular. Probably not the sort of place where one would stay for a week or more but ideal for a 2-or3-night visit.
Liked the contemporary environment. Staff were very pleasant and accommodating. Bed was extremely comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Bruce
United KingdomClean hotel, excellent breakfast with friendly staff. Comfortable beds.
Stayed in May 2024
Reviewed: 6 May 2024
Christopher
United KingdomN/a
Friendly welcome (and free welcome cocktails ) great bar staff
Stayed in May 2024
Reviewed: 5 May 2024
Jessica
United KingdomClean, stylish, comfortable
Stayed in May 2024
Reviewed: 5 May 2024
Sacha
New ZealandNo Netflix or streaming TV. UK TV channels suck. Would have been nice to watch a Netflix movie in the evenings. Connecting device to TV only steamed music. Wouldn't deter me from staying again however.
Moxy is a trendy hotel. Excellent for the business traveller. Great food. Excellent breakfast selection. Would recommend.
Stayed in May 2024
Reviewed: 5 May 2024
Cam
United KingdomNeeds a sign on the back of the hotel, Google Maps send you to the car park entrance……..guess what???? No ‘Moxy’ sign on the back of the property, nothing!!! So you keep missing it.
All good
Stayed in May 2024
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