Nothing. every thing was exceptional. Would recommend to family and friends

We were greeted when we came in .also we had a free cocktail. Staff were so friendly and the meals were very good.

Stayed in April 2024

Nothing

Clean, great beds lovely staff and fantastic location

Stayed in May 2024

Customer service not fantastic.

Great location and nice room. Decent price.

Stayed in March 2024

Arrived back at hotel bar at 11.40pm for a relaxing drink before heading to room, to be told bar was closed. Was informed the hotel was closing next day, assume for repair or refurbishment as scaffolding was on building outside but wasnt told why. Asked if we could have one drink, said it would he 3 less drinks to pack away if bar was needing cleared but was told no. Strange time to be closed at 11.40, we thought it would be anout 12. We stayed in bar and played a couple of games of tabletop football and then headed to room. Would have been nice to finish off day with a wee drink along with games, alas it was not to be. The bar/reception area is open plan and has music coming from speakers high in the ceiling, which is not loud but definitely not quiet background music. Unfortunately, our family room no. 134 was right above the bar/reception area, which we didn't realise until the repetitive piped in music started up again at 6 am the next morning and woke us up! It wasn't loud but with it feeling like it was coming up through the pillows, the constant repetitive beat of the music kept us awake and wasnt a relaxing lie in as we would have liked it to be. We had a "soundproof " room, so it was quiet. Mentioned to reception/bar person when we went for breakfast and they said they had no control over music as was on a timer and couldn't turn down. Something to think about if we book this hotel again. Would definitely ask for room on floor higher up away from the reception area.

Lovely hotel, spotless and clean with nice atmosphere and friendly staff. Had family room for 3 friends and plenty room. Breakfast basic, not a massive choice but good all the same. Couple of wee issues but would book this hotel again.

Stayed in May 2024

Lack of hanging & surface space to put anything on is very frustrating. Room was airless & too hot, even with heating turned off. Found a long dark hair in one of the beds which wasn't ours (both blonds) which was a bit icky. Would really like irons in rooms or to borrow from reception - find the whole ironing room thing a bit of a nuisance.

Excellent location in Merchant City with loads of social venues nearby. Nice staff, comfy beds, good shower & toiletries. Nice lighting options in room. Very dog friendly. Good value for money despite a couple of things which could be improved on.

Stayed in May 2024

Bed was a bit hard. No fridge in the room. Very small rooms compared to what I am used to :)

Accommodated me with an early check in! Thank you. Loved the funky atmosphere! Helpful staff!

Stayed in April 2024

Nothing

Good location, staff were friendly, room was comfortable

Stayed in May 2024

The staff were all extremely friendly and gave us all the information we needed upon check in. The room is very comfortable and spacious and very clean. The location is also great, very close to Merchant quarters where we went for food and cocktails after some shopping. A great hotel for a weekend away, would definitely reccommend and would stay again

Stayed in February 2024

Everything was great!

I was only here for one night but it was a great hotel! The outside with all the scaffolding was off-putting at first but then you enter the hotel and it was cute, clean and very welcoming. After a week and half traveling around Scotland, it was nice to fall into the comfy bed!

Stayed in April 2024

Great location, good breakast options

Stayed in April 2024

A really nice hotel great welcome free cocktail on arrival .Clean hotel Great location for shopping and near all great restaurants

Stayed in March 2024

Due to no fault of staff, building closing for refurb

Great location and very relaxed

Stayed in April 2024

Last orders at the bar at 12am was quite early for hotel residents! Didn’t matter to us as it was a Thursday night but I’d have been disappointed if we’d not had work the next day and were planning to make a night of it!

I love moxy styling! It’s just my taste!!

Stayed in April 2024

Everything was fine.

Location ideal for exploring the Cathedral and Necropolis area. Also great for a concert in Barrowland. Easy walk into the centre, even with luggage. Bright room, friendly staff, clean ...

Stayed in April 2024

I went to breakfast at 10.20am (it finishes at 11am) and there was very little left! No fried food at all!!! No milk, no spoons or plates. Very disappointing.

Nice vibe.

Stayed in April 2024

Hot food breakfast selection was basic and cold

Location excellent for merchant city Glasgow

Stayed in April 2024

The staff at front desk were very friendly, attentive, had excellent local knowledge and made many great recommendations in terms of bars/restaurants etc. Also the rooms were very well kept and the facilities were excellent. Good situation for a hotel also, within walking distance to the city centre.

Stayed in April 2024

Breakfast a bit basic. Nicer coffee and teas in the room would be good.

The staff were friendly and helpful.

Stayed in March 2024

Nothing

Everything

Stayed in April 2024

To hot in the room

Clean, value for money and close to everything

Stayed in April 2024

Good location, decent room size and stylish hotel.

Stayed in April 2024

Relaxed chill bar area. Great to catch up end of evening with son in bar

Stayed in April 2024

We were very impressed with our stay.

The rooms were very comfortable and clean. Good location. Friendly staff. Great free cocktail included which was a surprise!

Stayed in April 2024

Not the hotels fault but guest behaviour - random guy in his pants knocking at the door (eventually got thrown out as I heard). Every night someone destroyed the do not disturb sign which I had to replace. Then Saturday morning 2 men sat at the table next to us for breakfast who were not guests however looking for somewhere for a pint having been out all night full of class A’s as they put it. Ironically they were well mannered if a bit unaware they were unwelcome in conversation. Bread for breakfast was rock hard - obviously yesterday’s offering left sitting out in the basket. That is basic and hence poor. Staff dealt with most of this well however it feels like too much to be a coincidence - perhaps the hotel draws that crowd (and I am far from a prude and was in Glasgow for a concert / beer weekend myself)

Stayed in April 2024