Milton Street, Chester, CH1 3NF, United Kingdom
#22 of 33 hotels in Chester
Guests' ChoiceBased on 15628 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 21 May 2024
Ryder
United KingdomWalking over bridge
Good portions of food.nice staff
Stayed in April 2024
Reviewed: 21 May 2024
Gwen
United KingdomSmall room
Location Good Food good
Stayed in May 2024
Reviewed: 21 May 2024
Karen
United KingdomPlease see above
The facility was great unfortunately my husband too poorly this meant we stayed just the 1 night and didn't get any breakfast which was a shame and the night we stayed we didn't get to sleep so not the hotels issues
Stayed in April 2024
Reviewed: 21 May 2024
Anthony
United KingdomListening to next door telly at midnight
Good location, great breakfast, friendly staff.
Stayed in May 2024
Reviewed: 20 May 2024
Ian
United KingdomStaff first class. Food excellent
Stayed in May 2024
Reviewed: 20 May 2024
Joy
United KingdomNowhere to hang wet towels so they had to be exchanged daily-brought to their attention but not rectified. Poor lighting as wardrobe obstructed the light - rectified when brought to their attention. I do think both issues should not have arisen.
Good food in the restaurant, both breakfast and evening meal on day 1. Having eaten elsewhere and falling very ill afterwards on day 3, the staff were really helpful in extending the checkout time, providing cold drinks and confirming the room could be available for a further night if required...no additional charge for drinks and extended checkout time!
Stayed in May 2024
Reviewed: 20 May 2024
Stephen
United KingdomNo air con
Swimming pool and amenities Food
Stayed in May 2024
Reviewed: 20 May 2024
Gwyneth
United KingdomWe arrived earl
Stayed in May 2024
Reviewed: 20 May 2024
Jose
United KingdomOur room was quite warm as it had the afternoon sun - there was a fan which helped but overnight was hot as we had to shut the window as we overlooked a busy road
Great location
Stayed in May 2024
Reviewed: 20 May 2024
Peter
United KingdomNo towel rails in bathroom, whilst breakfast was well cooked and hot , the choice was limited
Great location, clean, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Kenneth
United KingdomN/A
Good choice for breakfast. Room excellent.Location good.
Stayed in May 2024
Reviewed: 19 May 2024
Christine
United KingdomNo dedicated lounge area to relax in, there are a few chairs in reception area and there's the seating in bar area. Breakfast was ok, it was self service so food never really hot. Be good if hotel changed the old fashioned stainless steel tea, coffee, milk containers which were brought to the table.
Room overlooked canal which was as booked, bar in hotel served good food tho selection limited if staying more than few nights. Hotel Car park opposite was ideal , £9 each day.
Stayed in May 2024
Reviewed: 19 May 2024
Angela
GermanyNoisy road next to hotel.
Lovely room. Close to City Center.
Stayed in May 2024
Reviewed: 19 May 2024
Martin
United Kingdomno comment - tedious
no comment tedious
Stayed in May 2024
Reviewed: 19 May 2024
Sheila
United KingdomMattress was 2 single mattresses put together. It was very uncomfortable and woke me up.
Friendly greeting on arrival. Room clean,
Stayed in May 2024
Reviewed: 19 May 2024
Nicola
United KingdomSome of the cooked breakfast was tough
Location, parking, comfy bed
Stayed in May 2024
Reviewed: 18 May 2024
Auriol
United KingdomNothing- all good
Helpful staff, great location with easy walking distance of town centre and excellent onsite facilities - pool, bar, restaurant. Plus free parking!
Stayed in May 2024
Reviewed: 18 May 2024
Paul
United KingdomPricey for standards provided. No hangers for towels in bathroom. Parking charges outrageous and confusing for length of stay. £12 for 4pm to midday next day, hardly cheap. Yet staff say you can say to 1ish!! 😩 Not encouraging value for money in that aspect. Or common sense also (the queens you pay less but for a fixed 24 hour, which allows an afternoon in Chester the next day). Parking price should be incorporated into the room cost considering the price. Need more staff on reception at busy arrival times.
Quieter than expected.
Stayed in May 2024
Reviewed: 18 May 2024
James
United KingdomThere were no drawers for clothing to go in and only 5 hangers which for 2 people was not enough. Breakfast was always lukewarm. Lots of noise from the dual carriageway road. Bathroom quite small.
Location was excellent. Bar was really nice with comfortable seating. Reception staff very nice and welcoming as were the bar staff and also kitchen staff. Toilets on the ground floor outside the bar, were really nice.
Stayed in May 2024
Reviewed: 18 May 2024
Gail
United KingdomThe bathrooms were a bit dated and furniture
Close to shops pubs river lovely views
Stayed in May 2024
Reviewed: 18 May 2024
Claire
United KingdomIt’s quite maze-like. The corridor leading to the room stank of weed at one point. The bathroom was tired and with no extractor fan to get rid of the steam. The plumbing is noisy and I wasn’t expecting an additional £9 charge for parking.
Room was spacious, well set out and comfortable. Location is good and staff were friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Valerie
United KingdomAll the staff were very helpful
Stayed in May 2024
Reviewed: 18 May 2024
Sally
United KingdomThe evening meal was a little limited but what food we had was of an excellent standard
The location is great and easy to get into the city, the rooms are great if a little warm, but a fan was provided, staff where excellent and super friendly.
Stayed in May 2024
Reviewed: 17 May 2024
Gill
United KingdomUseless plug in bath
Excellent location, close to city centre Lovely room overlooking the canal. Good breakfast
Stayed in May 2024
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