Neville Street, Newcastle upon Tyne, NE1 5DF, United Kingdom
#30 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5911 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 3 May 2024
Sandra
AustraliaPerfect location near train station. All amenities nearby
Stayed in April 2024
Reviewed: 2 May 2024
Mark
United KingdomNothing
Location. Clean Friendly staff
Stayed in May 2024
Reviewed: 1 May 2024
Catharina
NetherlandsThere is not table to have a meal. A toaster would be a nice to have
The location was very good. Staff is friendly and apartment is big.
Stayed in April 2024
Reviewed: 30 April 2024
Denise
United KingdomThe Mattress on the bed was horrendous we couldn’t sleep properly for it either needs replacing or a quality mattress topper put on
Location was perfect Breakfast was a bit chewy the black pudding was the hardest
Stayed in April 2024
Reviewed: 29 April 2024
Adam
United KingdomNothing
Excellent hotel comfortable would highly recommend for long or short stays convenient for city centre train station
Stayed in April 2024
Reviewed: 29 April 2024
Darren
United KingdomThe noise from the club opposite and from.the Street in general. The apartment should really have better sound proofing given the location, especially for families.
The apartment was spacious and comfortable and had everything we needed for our stay. It was close to shops, bars, and restaurants. The door staff were friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Lynda
United KingdomNo enough option on breakfast and it was very creaky floorboards
Right in the central city
Stayed in April 2024
Reviewed: 28 April 2024
Bryan
United KingdomI couldn't say anything negative with this hotel!!
The location w.as ideal for my visit to Newcastle, small room but OK for us me. Very clean and tidy, with all near new (what looked new) items within the room. A short walk along the corridor from the lifts.
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United KingdomDark room, small bed
Building, staff, location
Stayed in April 2024
Reviewed: 28 April 2024
William
United KingdomLocation and facilities
Stayed in April 2024
Reviewed: 27 April 2024
Adrian
United KingdomThe hotel took £50 off my credit card on arrival ON MARCH 29th presumably to cover any excess costs during my one night stay. There were none. This in APRIL 26 and despite a phone call to the hotel over a week ago I still await the due refund. That is a disgrace.
The hotel's central location opposite the main railway station. A good breakfast
Stayed in March 2024
Reviewed: 26 April 2024
Jill
United KingdomLittle bathroom
The room was lovely & breakfast spot on.
Stayed in April 2024
Reviewed: 26 April 2024
Norma
United KingdomThe food was good, I would have liked a little more selection for breakfast.
Friendly helpful staff. Single room was clean spacious warm and comfortable. Fantastic location!
Stayed in April 2024
Reviewed: 26 April 2024
Baines
United KingdomI thought the apartments were in the same place as the hotel as staying with friends.Wasnt too far but a walk
Stayed in March 2024
Reviewed: 25 April 2024
Paul
United KingdomNothing
Central to where we were going
Stayed in April 2024
Reviewed: 25 April 2024
Michelle
United KingdomHotel was in a fantastic location and met all our needs
Stayed in April 2024
Reviewed: 24 April 2024
Victoria
Isle of ManRoom was far too hot and quite noisy
Great location
Stayed in March 2024
Reviewed: 24 April 2024
Muhammad
United KingdomThe hotel is pleasant but dated. The roooms were clean but definitely not spotless. The staff however, went above and beyond. As it was Ramadan during my stay, and I paid for a room with breakfast, i needed to have breakfast at 4am (before usual breakfast time), the night staff kindly gave me a small continental breakfast at 4am. This was really above and beyond and I am very appreciative especially of the night staff.
Stayed in March 2024
Reviewed: 23 April 2024
Leah
United Kingdomi got the room reduced on a black Friday sale but if I had paid full price I wouldn't be super happy. it was a good stay, but no better than a premier inn imo
it was a lovely room, nice bathroom, comfy bed. super fantastic location, - is literally at the train station which is in the center of town
Stayed in February 2024
Reviewed: 22 April 2024
Martin
United KingdomThe sink set up in the rooms is not practical temp was a bit cool hairdryer upgrade would be nice.
The look and location speed of room availability.
Stayed in April 2024
Reviewed: 22 April 2024
Slighty
United KingdomRoom service phone didnt work, otherwise perfect
Loved it all, breakfast and room service (in the end) fantastic
Stayed in April 2024
Reviewed: 21 April 2024
Scott
United KingdomNothing
Location was fantastic staff were excellent and facilities were great
Stayed in April 2024
Reviewed: 20 April 2024
Hayley
United KingdomGreat location
Stayed in April 2024
Reviewed: 20 April 2024
Radio
United KingdomRoom smaller than expected bed wadmt the comfiest
Bar and hotel location
Stayed in March 2024
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