In general I think they should provide bikes or bicycle on rent to guests as the hotel is on a slope and it’s quite a walk towards the hotel from the town

Breakfast was amazing! Nice and clean Property. Staff was very helpful.

Stayed in May 2024

Someone stood on the pavement with a coffee to have a cigarette. I had to close our bedroom windows to stop the smell of smoke coming in when the room was quite warm.

They were very accommodating with allowing my daughter to meet us for breakfast which we paid for.

Stayed in May 2024

Shower head was fixed.....

Not sure. Quiet. Which was good.

Stayed in May 2024

Personally, I like a stronger coffee in the morning; quality not quantity. Although the bedroom was very nice and had dual aspect windows, the furniture was very basic veneered chipboard. Older, antique or vintage furniture is no more expensive and would add to the enjoyment of the stay. Small criticisms really because the building itself is lovely. Also, this is not the place for anyone who has trouble walking uphill.

The whole of the staff were excellent. They were friendly, courteous and very, very efficient. The garden area is nice and the breakfast is excellent. The location is great; away from the busy area but with a nice pub on its doorstep and near to Victor Hugo's house. Easy short walk into town. Lovely, well-kept building.

Stayed in May 2024

Good value accommodation in a pleasant area of St Peter Port.

Stayed in May 2024

Some little improvements needed. Our room had blackout blinds that didn’t work fully. Curtains would be a nice touch and make the room cosier. The mattress was very firm so a topper could be an option. Hotel is up a hill which we were aware of so not suitable if you have mobility problems.

Room was a good size. Basic but very clean. Bathroom shower amazing. Breakfast was very good. The waitresses and reception staff are a credit to the hotel. Nothing not to like for a budget hotel and the price

Stayed in April 2024

The walk up the hill with my luggage (my fault, I do speak some French so should have spotted that there was a clue in the area being called Hauteville!)

A nice breakfast especially the Guernsey yoghurt Bigger room than expected (thanks!) with a pleasant view across the town

Stayed in April 2024

The TV could be a bit larger. The water supply to the sink was lukewarm or lukewarm from both taps. The toaster took too long and there always seemed to be a queue or people gave up and took bread instead.

The bed was comfortable. There were more than enough drawers for storage, the shower was large enough and great once it got going past the cold water. The breakfasts were good and I especially liked the prunes and thick yoghurt. The staff were very helpful and supplied jugs of cold water when asked.

Stayed in April 2024

Location tricky to reach, not possible on foot.? Managed to use local bus .

Pretty street, very clean room and welcoming. Very obliging staff, arranged taxi for us.. Very nice breakfast. Hairdryer, good side lamps in room.

Stayed in April 2024

They booked me into nearby sister hotel Pandora for bar meal that was excellent with lovely garden views

Stayed in April 2024

Parking reservation been took

The breakfast was complete. And the local yoghurt banged in my stomach. Amzing

Stayed in October 2023

Very small bathroom n shower in a single room.

Lovely clean modern accommodation, close to town but up hill beware of a climb, not too bad but should be mentioned. Great style n decor throughout. I left early so cannot comment on breakfast but they did offer me a grab bag breakfast which I though was a nice touch. Would def stay again though and great price too.

Stayed in September 2023

The reception didn’t open until 3pm, therefore we couldn’t speak to anyone when we arrived. There was very limited parking which was often used by a local.

Thé breakfast was excellent and very quick service. There was a good range of options for breakfast and catered for everyone. The manager was very polite and hospitable.

Stayed in October 2023

The WiFi in our room was totally useless, doesn't connect at all across 2 different phones and a 2 different tablets, even trying to connect one device at a time. We were on the top floor so I think they just need more WiFi repeaters on the upper floors. There was some kind of equipment on the roof that kept making a intermittent growling like sound. It wasn't super loud but it was annoying, but you got used to it eventually. One of the pillows really stank of Fish for some reason, we probably could of asked for a different one but my partner only sleeps with one pillow, so we just didn't use it. On our first night the radiator in our bathroom kept emitting what can only be described as a really really loud wet farting sound. We tried to go ask staff about it, but they had already left for the day. We managed to figure out the Radiator just needed bleeding and sorted that ourselves. However the radiator kept getting slightly warm despite having the heat valve shut, so I suspect the whole heating system probably needs checking. None of these are massive issues, especially considering the low price for the room, but they were annoying nerveless, especially the lack of WiFi. The biggest issue though wasn't really the hotels fault, but is one you should be aware of. The hill the hotel is on. You'll have seen other reviews mention it, but I want to clarify: The hill is insanely steep, to the point of being almost unwalkable. It's about a 20% incline in some places. I know Google Maps says it's a "mild slope", but Google is very wrong (they don't have good data for Guernsey). There is no way to get from anywhere to the hotel without having to walk up that hill. There are no benches to rest on on the way and the pavement is tiny. It will take you about 15 to 20 minutes to climb the hill and you will be totally exhausted by the end of it.

The bed was super comfortable, and came with two good sized pillows. The furniture and room was modern, clean and in good condition. Shower in the bathroom had amazing water pressure and always had plenty of hot water. The staff are friendly and helpful. The breakfast is very tasty but a bit on the small side, I had to fill up on toast alot. The room was very reasonably priced though.

Stayed in October 2023

It would have been nice to utilise the outside space as there are fabulous views. There was overflow leak to rear which could be heard all night!

Clean and simple, courteous staff and location was nice. We were on second floor which allowed you to see over town an to the sea whilst sat on the loo; exceptional!

Stayed in October 2023

The view out of my room, the breakfast

A nice hotel upon the hill, with nice staff en good breakfast

Stayed in October 2023

No single room so had to pay for a double

Stayed in October 2023

Room a little dated, but fine for me. Other than that, no issues.

Great breakfast, friendly staff, good night's sleep.

Stayed in September 2023

Nothing to dislike.

Friendly, helpful staff. Clean room. Good breakfasts. Not too far out of town, bur stiff walking to and from the property ( the norm on Guernsey ).

Stayed in October 2023

Shower cubicle in bedroom had no grab handle or soap tray for safe access only one chair in a twin bedroom Beautiful garden needed routine trimming for safe access

Variety of delicious foods for breakfast

Stayed in September 2023

A reasonable room, but not well thought out. One chair either blocked the cupboard door or the bathroom door. The room was fairly damp, but OK with the windows open.

A reasonable room and simple breakfast in the morning. Totally adequate for a short stay but basic.

Stayed in September 2023

Location up a steep hill means taxi required except for the fit

clean good breakfast and very friendly and helpful staff

Stayed in September 2023

Floorboards very noisy above our room especially at 06.00.

Clean, great choice in breakfast

Stayed in September 2023

The tiles in the bathroom and shower tray were lethal when wet

The bed was really comfortable. I requested a room with few stairs and a shower which they provided

Stayed in September 2023