28 Trinity Courtyard St Peter's Basin, Newcastle upon Tyne, NE6 1TS, United Kingdom
#16 of 146 Holiday rentals in Newcastle upon Tyne
Guests' ChoiceBased on 20 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
10.0
Facilities
9.9
Staff
9.2
Value for money
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 25 February 2024
Becky
United KingdomNothing
Amazing. It was bigger than expected- we didn't use the 2nd floor! Beds really comfortably, amazing kitchen that we loved and cooked our Christmas Dinner with. Was a perfect Christmas stay. The location was excellent, e scootered into Newcastle and did a bar crawl back. Would love to stay again.
Stayed in December 2023
Reviewed: 18 February 2024
Debbie
United KingdomDid notice that there was quite a bit of dust around and the glass on staircase needs a good clean - shows finger prints all over in the sunshine. I've got OCD so most people wouldn't notice and it didn't spoil our stay - and I am a housekeeper in a stately home.
Location was great and near enough to walk into town via the Quayside Quirky touches in the house. Comfy sofas, well equipped kitchen.
Stayed in February 2024
Reviewed: 29 January 2024
Ian
United KingdomThe house if really comfortably furnished with lots of unusual pieces making it very homely
Stayed in January 2024
Reviewed: 20 November 2023
Barbara
United KingdomThe location was excellent, the property was beautiful, clean, comfortable and private parking.
Stayed in November 2023
Reviewed: 30 October 2023
Susan
United KingdomNothing, couldn't fault anything.
Beautiful property, well maintained! Peaceful and tranquil. Ideal for a romantic getaway!
Stayed in October 2023
Reviewed: 20 September 2023
Matthew
United KingdomPossibly the best apartment I've stayed in on booking.com. Really nice touches like bikes, dressing gowns, bottle of wine. The place was spotless, well equipped and very comfortable. Nice quite area too. Would highly recommend.
Stayed in September 2023
Reviewed: 25 August 2023
Kelleigh
United KingdomNothing to not like!
It blew us away! Amazing house, designed and decorated to perfection. Space and view with luxury facilities.
Stayed in August 2023
Reviewed: 17 July 2023
Joanna
United KingdomEverything is amazing there - house, view, host. I hope I will have a chance to come back there again.
Stayed in June 2023
Reviewed: 16 June 2023
Carlos
United Kingdomwhat can I say!!!! oh nothing, everything was amazing
Wow, Wow, Wow we loved this place and would love to return and stay a little longer, absolutely stunning place to stay.
Stayed in May 2023
Reviewed: 14 May 2023
James
United KingdomI had to leave
What is there not to love. From comfortable Home from Home living to views from every floor. Clean spacious property, giving a premium stay at a fair rate. Would 100% stay again and recommend to anyone looking to relax and unwind. If you stay, you must visit the little coffee shop on the Marina such amazing food and so pleasant.
Stayed in May 2023
Reviewed: 23 April 2023
Kerry
United KingdomWe loved everything!!
Myself and my husband loved the home it beautiful, well kept and had everything you could need... better than we anticipated. The chocolates and wine where a lovely gesture and the jacuzzi bath was fabulous, home was cosy and bed was very comfy.... wish we had booked an extra night!!
Stayed in April 2023
Reviewed: 7 April 2023
Jason
United KingdomImpossible to dislike anything!
great view, fantastic property with lots of open space. comfortable beds and excellent value with wonderful hosts.
Stayed in April 2023
Reviewed: 5 March 2023
Craig
UKAmazing apartment would highly recommend will definitely be back
Stayed in March 2023
Reviewed: 20 October 2023
Stephen
United KingdomBath towels a bit small. Light switches were a bit difficult until you got used to them. The diagram provided was good, but we were supposed to be able to turn on all the lights using the centre button and this didn't work, which added to the confusion when we first arrived. Once we got used to the light switches it was fine. If the walk in shower was on maximum flow it flooded the floor outside the shower area so we used the shower in the en suite bathroom.
Great location and we really enjoyed the city. We met the cleaner on our way out and she was very pleasant.
Stayed in October 2023
Reviewed: 10 August 2023
Alexander
AustraliaI thought due to an issue with my phone I couldn’t contact the owner. My daughter late plan arrived from Sweden, same day as we arrived from Malta to see my sister whom just lost her daughter. I thought I had full use of the home and intended to let the owner know next day. Just after breakfast he rudely banged on the door and remonstrated that there was 3 of us and it’s not a party house. I explained I had tried calling and the issue with the chip I bought . He said I had to pay 350 pounds extra for my daughter. This led to issues with info for a IMT from Australia. I did the transfer on the Friday night and Monday morning got a message I had to contact the owner as the money wasn’t received. I attached an email with a copy of the transfer and said if it wasn’t received by late afternoon I would contact my bank. Money received later that day , no apologies. I would not use them again. They have cameras at both entrances ok against thieves but felt after the first incident where else are cameras. My daughter whom is a very quiet person felt threatened when he entered the home and with his initial attitude even though I offered to pay in cash. Not a pleasant experience and as said would not hire again on future annual trips to the UK.
I liked the location. The home was clean and looked after.
Stayed in August 2023
Reviewed: 6 September 2023
Donna
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 July 2023
Michael
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 May 2023
Elizabeth
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 26 March 2023
Harvey
United KingdomThere are no comments available for this review
Stayed in March 2023
Showing 1 – 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content