Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
#13 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4707 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 29 May 2024
Rik
United KingdomGreat location, helpful staff at reception, a convenient car park, friendly and knowledgable bar staff, delicious food from the restaurant. An all round great place to stay.
Stayed in May 2024
Reviewed: 29 May 2024
Joseph
ChileStaff was very helpful in expediting recover of suitcase lost by BA The view of the river was very good
Stayed in May 2024
Reviewed: 27 May 2024
Nicolas
United KingdomA little bit far out from the main city centre (but this means it’s more tranquil to be fair).
Lovely staff and facilities. They welcomed our small dog in such a lovely way too (proper dog bed and treats!)
Stayed in May 2024
Reviewed: 27 May 2024
Brian
United KingdomNothing
It was very clean and comfortable. Situated close to the city centre. Staff were very polite. I would definitely recommend staying here and I would stay again
Stayed in May 2024
Reviewed: 26 May 2024
Julie
United KingdomA very luxurious hotel and very central for great nights out
Stayed in May 2024
Reviewed: 26 May 2024
Manisha
United KingdomGetting in and out of the area to Motorway was tricky. Easier to walk from train station as my colleagues did.
Lovely location, friendly staff, designated car park across the road
Stayed in May 2024
Reviewed: 26 May 2024
Harkness
United KingdomEasy access to quayside, good parking arrangement
Stayed in May 2024
Reviewed: 25 May 2024
Isobel
United KingdomWe would’ve liked robes and slippers
The staff are amazing, truly wonderful friendly people who would do anything to help
Stayed in April 2024
Reviewed: 25 May 2024
Juliet
United KingdomNothing
Location and building
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United KingdomLovely location, short walk to millennium bridge, cafe’s and bars etc. Lovely room and quiet at night.
Stayed in May 2024
Reviewed: 24 May 2024
Jan
United Kingdomthe car park did not indicate they closed our floor so was confusing
The location was very good for the Glasshouse ('the Sage' in old money)
Stayed in May 2024
Reviewed: 24 May 2024
Stuart
United KingdomModern and great location
Stayed in May 2024
Reviewed: 23 May 2024
Jane
United KingdomBeautiful building great interior Fab large airy room with great furnishings Great facilities in the room Great choice for breakfast Lovely receptionist
Stayed in May 2024
Reviewed: 23 May 2024
Oliver
United KingdomOnly one coffee machine in busy breakfast room.
Wonderful location with brilliant views of river Tyne, millennium bridge etc. Great room, very good breakfast, easy parking.
Stayed in May 2024
Reviewed: 22 May 2024
Margaret
United KingdomWould have preferred a free standing shower instead of over the bath as I have a dodgy knee
Location was great. Room was fine. Had to wait a long time for breakfast to arrive and although the plate was warm the breakfast was mostly cold. Brilliant dinner though in the restaurant the previous night
Stayed in May 2024
Reviewed: 22 May 2024
Ogunmefun
Abkhazia, GeorgiaWas sorted
Everything
Stayed in May 2024
Reviewed: 21 May 2024
Emily
United KingdomFantastic breakfast. Lovely room, boutique style
Stayed in May 2024
Reviewed: 21 May 2024
Adam
United KingdomAdditional charge of £25/night for dog is exceptionally high in my books (highest I've encountered), but glad it was an option.
Location is excellent. Parking convenient and reasonable additional cost. Hotel very elegant in my books. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Joanne
United KingdomStaff are lovely
Stayed in April 2024
Reviewed: 20 May 2024
Kevin
United KingdomNothing
The Architecture and history
Stayed in May 2024
Reviewed: 20 May 2024
Amanda
United KingdomBed wasn’t very comfortable. Breakfast disappointing, never used to have to make your own toast, tea and coffee here.
Location perfect for our evening at The Glasshouse
Stayed in May 2024
Reviewed: 19 May 2024
Danny
United KingdomThe rooms were exceptional. From the comfort to the location it was all outstanding. The staff were very warm and friendly. Definitely be back again in the nearest of futures.
Stayed in May 2024
Reviewed: 18 May 2024
Alison
United KingdomNothing
Great view from the room. Ideal location.
Stayed in May 2024
Reviewed: 17 May 2024
Nick
United KingdomWe were moved to a suite which was superbly well appointed and comfortable. The staff on the desk were extremely helpful.
Stayed in May 2024
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