Wharfside Street, Birmingham, B1 1RD, United Kingdom
#19 of 71 hotels in Birmingham
Guests' ChoiceBased on 4727 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 9 March 2024
Angela
United KingdomRoom had a strong smell of cigarette smoke and I am asthmatic Breakfast was disappointing, croissants rock hard, full English breakfast wot of a good quality, tiny hash browns were rock hard, too hard to eat, bacon was smoked but didn’t say that on the menu
Good location, nice hotel
Stayed in March 2024
Reviewed: 9 March 2024
Catherine
United KingdomNothing!
All the staff we encountered were really polite, the room was lovely and spacious with fab furniture and extras. The coffee machine was very much welcomed! The bar was fantastic and happy hour cocktails were dangerous!
Stayed in March 2024
Reviewed: 8 March 2024
Janssen
NetherlandsBreakfast could be fresher and more modern. Lighting in the room not great
Nice room, very comfortable bed. Excellent wifi.
Stayed in March 2024
Reviewed: 6 March 2024
Meredith
United KingdomBathrooom was very tired
Room was quiet staff were excellent
Stayed in March 2024
Reviewed: 6 March 2024
Hugh
United KingdomThe bed was on the small side
Good overall facilities and position
Stayed in March 2024
Reviewed: 4 March 2024
Patricia
Irelandmap directions led us astray , and we walked a good bit out of our way , suggest you just add that you are directly beside the Mailbox
it was an ideal location after a busy day at work in Birmingham
Stayed in February 2024
Reviewed: 3 March 2024
Sue
United KingdomThe attitude of one the male receptionist...on arrival which was around 11am..i didn't expect to check in i just wanted to leave our bag..until later on. He didn't give me chance to ask before i was told very abruptly that it was too early to check in....which obviously i knew. A good morning would have been nice as a paying guest i wasn't very impressed!
Location was perfect
Stayed in March 2024
Reviewed: 27 February 2024
John
United KingdomVery surly member of staff on the front desk of the "work and play" area
Well decorated room, great bar, perfect location
Stayed in February 2024
Reviewed: 26 February 2024
Paul
United KingdomBathroom looked tired and though clean needs refurbishing
Location , staff attentiveness in the restaurant and bar , exceptional. Food and ambience good
Stayed in February 2024
Reviewed: 26 February 2024
Hazlet
United KingdomThe bathroom tiles needed re-grouting
The staff were lovely. Spa service was good. The food was really nice. The room was very big and the bed so comfy.
Stayed in January 2024
Reviewed: 25 February 2024
Victoria
United KingdomI did not like not having the option to browse the hot breakfast. There was a set menu for breakfast.
The decor.
Stayed in February 2024
Reviewed: 23 February 2024
Raymond
United KingdomNothing
Nice big room with a bath lovely comfortable bed
Stayed in February 2024
Reviewed: 22 February 2024
Darren
United KingdomNeeds up dating
Feel the property needs updating. Stay in room 507 had a shower over the bath, tiles need replacing just needs a makeover
Stayed in February 2024
Reviewed: 21 February 2024
Forsyth
United KingdomMalmaison used to be a good brand but now it’s tired and plain like the rooms and the service.
Stayed in February 2024
Reviewed: 20 February 2024
Rebecca
United KingdomLocation was very central. Great with the discount code they give you for the secure car park right next door. Friendly staff, large rooms.
Stayed in February 2024
Reviewed: 19 February 2024
Jleshia
United KingdomHad issues with the door not closing properly
Straight forward check in, close to entertainment and the train station
Stayed in February 2024
Reviewed: 19 February 2024
Marieke
NetherlandsVery friendly staff, beautiful room and comfortable beds.
Stayed in February 2024
Reviewed: 18 February 2024
Christopher
United KingdomNothing in particular.
Very high quality room and friendly staff.
Stayed in February 2024
Reviewed: 18 February 2024
Patricia
United KingdomNothing
Did not have breakfast
Stayed in February 2024
Reviewed: 18 February 2024
Joseph
United KingdomNo view out the window
Room
Stayed in February 2024
Reviewed: 16 February 2024
Claire
United KingdomWe were initially put in a room with an annoying sound, like there was squeaky machinery nearby but inside the hotel. Eventually got through to reception desk and we were moved without fuss. The second room was much more comfortable and was away from the noise.
Good location with plenty of restaurants close by. A few minutes walk to grand central and shopping centre. Quite a nice bar area. Big comfortable beds and spacious rooms.
Stayed in February 2024
Reviewed: 16 February 2024
Paulina
United KingdomAircon issue
I always enjoy my stay at Malmaison hotel, the beds are extremely comfy. The only issue I had was the noise when the aircon was on. I did not report it as I was tired and switched the aircon off. Otherwise always a great experience.
Stayed in February 2024
Reviewed: 14 February 2024
Kelly
United KingdomThe rooms were slightly dated and bathroom shower was quite poor
The spa was great staff friendly
Stayed in February 2024
Reviewed: 13 February 2024
Susan
United KingdomMy friend and I come most years to go to the Hippodrome and always ask to have rooms next to each other. We had both had rotten long distance journeys through snow, sleet and spray to find one of us was booked on floor 2, the other on 5. The male receptionist was not helpful and very slow. Luckily the female heard the conversation and immediately moved things round a bit and we had opposite rooms on the same floor. She was a star!
Convenient for the Hippodrome, parking next door and great breakfast and dinner.
Stayed in February 2024
Reviewed: 12 February 2024
Maxine
United KingdomNoisy bar feeds into the brasserie so impossible to have a peaceful meal Noise from other rooms
Location
Stayed in January 2024
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