Newgate Street, Newcastle upon Tyne, NE1 5RE, United Kingdom
#6 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 10616 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 28 May 2024
Mcdonnell
IrelandThere was nothing we didn't like, although I would have liked to be able to enjoy a drink in the evening but unfortunately your bar doesn't stock any type of alcho pops, (eg, Blue wkd) I'm not a big drinker but occasionally like a cold glass of wkd.
Rooms were spotless, very modern, my daughter received a lovely birthday card and some chocolates from the staff on arrival, she was so happy
Stayed in May 2024
Reviewed: 28 May 2024
Marek
United KingdomVery good hotel, bang in the middle of Newcastle. Large and airy reception and dining area with plenty of tables; good breakfast buffet. Nice gesture is the room service, with food and drinks brought to you by a little robot.
Stayed in May 2024
Reviewed: 27 May 2024
Eilis
United KingdomPrice
Clean
Stayed in May 2024
Reviewed: 27 May 2024
James
United KingdomRoom overlooking courtyard with all the plant. Could improve outlook somehow.
Location and modern feel. Large hotel lobby area.
Stayed in May 2024
Reviewed: 27 May 2024
Sarah
United KingdomThe lighting could have been abit more brighter
The rooms were clean and spacious
Stayed in May 2024
Reviewed: 27 May 2024
Jelena
LatviaVentilation hatch in the bathroom right to the mirror was covered with dust, not cleaned a long time.
Perfect location, close enaugh to the historical center, reastaurants, main shopping area and to walk a few minutes to the riverside.
Stayed in May 2024
Reviewed: 27 May 2024
Cara
United KingdomGreat location. Easy check in. Comfy bed. Decent shower.
Stayed in May 2024
Reviewed: 27 May 2024
Viv
United KingdomOnly 2 channels on TV
Everything was fab, staff were helpful
Stayed in May 2024
Reviewed: 27 May 2024
Claire
United KingdomNothing
As disabled person I was blown away by the facilities and staff were exceptional
Stayed in May 2024
Reviewed: 26 May 2024
Elizabeth
United KingdomNothing.
So comfortable and clean. Central to everything and staff very helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Elaine
United KingdomThe only negative was the advertising board outside stating "Sunday lunch 2 courses for £16". For a group of 40-something hungover women, this was heaven. But on asking to be seated we were told we couldn't have the Sunday lunch as we hadn't pre-booked. So a bit confused by the sign advertising it outside. But a minor gripe in the scheme of things. Fab location, clean room, very comfy beds. Would def stay again!
Stayed in May 2024
Reviewed: 26 May 2024
Alan
United KingdomCouldn’t get most of the tv channels as no signal.
The location is excellent and it’s quiet.
Stayed in May 2024
Reviewed: 26 May 2024
Jamie
United KingdomGood buffet breakfast, superb location, very clean and modern hotel.
Stayed in May 2024
Reviewed: 26 May 2024
Christine
United KingdomClean, comfortable rooms. Very friendly and helpful staff
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United KingdomNothing
Centraal staff were excellent and helpful beds really comfortable
Stayed in May 2024
Reviewed: 25 May 2024
Brian
United KingdomNothing
The friendliness the barman Peter who was exceptionally attentive to ourselves and other customers 10 out of ten to him
Stayed in May 2024
Reviewed: 23 May 2024
Steven
United KingdomThe lift telling you everything, was starting to get annoying
Stayed in May 2024
Reviewed: 23 May 2024
Stephen
United KingdomNothing
The breakfast was really good and was so impressed with the cleanliness
Stayed in May 2024
Reviewed: 23 May 2024
Simon
United KingdomNothing, Loved everything
Lovely, modern and smart hotel. Spotlessly clean and lovely comfortable bed. Professional, pleasant staff. Fantastic location just 7 minutes walk from the station & 5 minutes walk to the theatre & bars. We always stay here when we visit Newcastle
Stayed in May 2024
Reviewed: 23 May 2024
Margaret
United KingdomNothing
Very good selection and nothing to complain about
Stayed in May 2024
Reviewed: 22 May 2024
Karina
United KingdomN/A
Very clean, good service, great location for the train station, good food, varied menu, good selection for breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Nichola
United KingdomRooms were lovely and staff friendly and happy to help
Stayed in May 2024
Reviewed: 19 May 2024
Karen
United KingdomRoom was very dark
Beds comfortable
Stayed in May 2024
Reviewed: 18 May 2024
Kirsten
United KingdomReally noisy at night. On what seemed a main student street. Also states there is a fineness suite which is why I chose the hotel and there isn't one
Fantastic breakfast. Spacious room with good choice of to Chanel's
Stayed in May 2024
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