Newgate Street, Newcastle upon Tyne, NE1 5RE, United Kingdom
#6 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 10614 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 28 April 2024
Jane
United KingdomVery central comfortable and clean rooms. Had a room on 6th floor which was very quiet
Stayed in April 2024
Reviewed: 27 April 2024
Catherine
United KingdomFabulous hotel. Great location. Staff went out of their way for me. Modern clean. Highly recommend!
Stayed in April 2024
Reviewed: 27 April 2024
Catherine
United KingdomThe staff were amazing and so helpful! They really went out their way to make my stay extra special! Room was great. Modern clean hotel in an excellent location!
Stayed in April 2024
Reviewed: 22 April 2024
Chun
United KingdomClean and comfy
Stayed in April 2024
Reviewed: 22 April 2024
Janice
United KingdomOnly negative on a two night stay coffee milk etc were not replenished.
Breakfast excellent.Staff very friendly and helpful. Room comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United KingdomWorm comfortable and location
Stayed in April 2024
Reviewed: 20 April 2024
Joanna
United KingdomVery minor but bar and room service is slow
Great location, comfortable, clean
Stayed in March 2024
Reviewed: 20 April 2024
Wendy
SpainNothing it was perfect.
Everything and the Staff were so very pleasant and accommodating. They really do go above and beyond to enhance your stay.
Stayed in February 2024
Reviewed: 18 April 2024
Donna
United KingdomLoved everything
Cleanliness, friendly staff , helpful , great location , amazing breakfast, comfortable beds
Stayed in April 2024
Reviewed: 18 April 2024
Damian
IrelandNo issues
Staff are excellent. We got in on a very early flight and they took our bags no problem. Next day we had some time to spare before our flight and they again took our bags after we checked out
Stayed in April 2024
Reviewed: 17 April 2024
Christopher
United KingdomEverything was great it was immaculate. Superb hotel breakfast was lovely to 👍
Stayed in April 2024
Reviewed: 16 April 2024
Julie
United KingdomA little shocked to pay just shy of £12 for a glass of wine!
Great location within walking distance of all the sights, shops & museums. The room was clean, bright & modern, and the bathroom facilities excellent. Big comfy beds & a window that we could actually open for some fresh air when the weather was muggy (but wet!)
Stayed in April 2024
Reviewed: 15 April 2024
Bec
United KingdomThe walk to the room was quite far
Clean warm and inviting
Stayed in April 2024
Reviewed: 15 April 2024
Catherine
United KingdomNothing enjoy all services
Very central , spotlessly clean excellent service friendly staff !
Stayed in April 2024
Reviewed: 15 April 2024
Stephanie
IrelandI thought it was quite expensive for two nights and breakfast wasn’t included
Very modern and comfortable
Stayed in April 2024
Reviewed: 14 April 2024
Roman
UkraineThe breakfast was good, however, there was no any fish/seafood. In my opinion, the latter should be in each 4-star hotel.
Room was nice, clean and quiet. The hotel location is excellent -- close to the city centre, university and train station. The staff in restaurant was very polite. Tere is skysport in the hotel restaurant.
Stayed in April 2024
Reviewed: 14 April 2024
Colin
United KingdomNice hotel, friendly staff.
Stayed in April 2024
Reviewed: 14 April 2024
Belletrip
SpainThe room temperature is controlled by reception and I had to ask for it to be increased every day as it seems to be reset lower automatically each day.
Great location, very friendly staff and lovely breakfast. The room was very comfortable and spacious. Having a safe in the room is very useful. The bathroom is spacious too with a good shower. I requested a quiet room and that's exactly what I got!
Stayed in April 2024
Reviewed: 14 April 2024
Sarah-louise
United KingdomThe room was clean and comfortable, staff were helpful and very friendly and the breakfast was amazing
Stayed in April 2024
Reviewed: 13 April 2024
Jennifer
United KingdomCentrally located but quiet. Modern and very clean. Excellent value and would definitely return.
Stayed in April 2024
Reviewed: 13 April 2024
Karen
United KingdomCentral location.Lovely and clean rooms.Breakfast was amazing.
Stayed in April 2024
Reviewed: 12 April 2024
Helen
United KingdomNothing
The staff were lovely so friendly and welcoming
Stayed in April 2024
Reviewed: 12 April 2024
John-paul
United KingdomDinner food wasn’t great quality for the cost. Online check in said room only but we had paid for breakfast!
Location. Comfy beds. Quiet. Nice staff
Stayed in April 2024
Reviewed: 12 April 2024
Longrigg
United KingdomNothing
How central the hotel was and allowing us to drop bags of before check in.
Stayed in March 2024
Reviewed: 11 April 2024
Galina
United KingdomWe booked twin room, one bed was excellent one was not.
Location of the hotel
Stayed in April 2024
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