Charles street, Manchester, M1 7DF, United Kingdom
#26 of 117 hotels in Manchester
Guests' ChoiceBased on 10897 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 5 June 2024
Ashleigh
United KingdomThe security with the lift system. Having to tap your room card before you could use the lift. Close proximity to bars,shops etc
Stayed in May 2024
Reviewed: 4 June 2024
Dg
IrelandNo complimentary bottled water
Comfy bed, extra pillows available Great shower Plenty of plugs for charging Good TV size with wide range of channels Great location close to so many grocery shops Complimentary biscuits
Stayed in June 2024
Reviewed: 4 June 2024
Bayarmagnai
United KingdomHave to pay for car park
The room was clean, new, the stay was excellent
Stayed in May 2024
Reviewed: 4 June 2024
Aaron
United KingdomI have no complaints!
The location of the hotel is very central to Manchester which is good. The agreement with the parking next to the hotel is also ideal as you pay at the hotel, at a reduced rate. There is the ability to check in online or via a kiosk when you arrive, or with the reception desk - this can save a bit of time if there is a queue at the desk! The rooms are a great size, ideal for single or couples travelling. Room was spotless throughout as was the rest of the hotel.
Stayed in June 2024
Reviewed: 3 June 2024
Lynda
United KingdomA functional hotel close to Oxford Road train station. Comfortable room with a good shower.
Stayed in June 2024
Reviewed: 3 June 2024
Penny
United KingdomNothing. Did not have breakfast or other dining so cannot comment.
Great stay - very clean & modern hotel. Room was spotless. Good bathroom with excellent walk-in power shower. Great location - short distance from Piccadilly Station for travel to & from airport. Close to bars, restaurants & shops. Very helpful staff - printed boarding passes for us.
Stayed in June 2024
Reviewed: 3 June 2024
Ann
IrelandBreakfast a little disorganised. Running out of food and plates then replacing them. Maybe when running low replace them then.
So close to city centre. Room spotless.
Stayed in June 2024
Reviewed: 3 June 2024
Ilya
GermanyHangers in bathroom were missing. A bit difficult to hang anything like bathrobe or wet towel.
Good breakfast, perfect location, nice and attentive personnel.
Stayed in May 2024
Reviewed: 3 June 2024
Francis
United KingdomN/a
Lovely hotel staff were brilliant ,,, Very Central location
Stayed in June 2024
Reviewed: 2 June 2024
Barrie
United KingdomLocation staff room and bar fantastic
Stayed in June 2024
Reviewed: 2 June 2024
Daniela
IcelandA but far away from the city center but other than that it was great.
The rooms nice and clean. Great value for money!
Stayed in June 2024
Reviewed: 2 June 2024
Leigh
United KingdomShortage of staff
Excellent location in centre of Manchester. Nice room and a carpark nearby
Stayed in June 2024
Reviewed: 2 June 2024
Sharon
United KingdomNothing
The staff on arrival and departure just lovely
Stayed in June 2024
Reviewed: 2 June 2024
Sarah
United KingdomThe bed was so comfy and loved that breakfast was served til 11 as it meant we had a lovely lie in!
Stayed in June 2024
Reviewed: 2 June 2024
Sean
United KingdomThe train line
Clean spacious, self check in and ample facilities
Stayed in June 2024
Reviewed: 2 June 2024
Hannah
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 1 June 2024
Amy
United KingdomNot enough lifts for such a large hotel - however very minor inconvenience and the stairs were fine if not carrying any luggage.
Excellent central location, very clean and beds were really comfortable. Parking was also very close, easily accessible and good price. Breakfast was good - good selection between continental and cooked.
Stayed in June 2024
Reviewed: 1 June 2024
Robert
United KingdomLift rather sluggish in response to requests for floors. You question if the loft is functioning.
Friendly helpful staff, good breakfast and a comfy room.
Stayed in June 2024
Reviewed: 1 June 2024
Alexa
United KingdomThe staff are excellent, so friendly and helpful. Beautiful room and very clean.
Stayed in May 2024
Reviewed: 31 May 2024
Samantha
United KingdomNot as close to the bars and clubs like Deans Gate but walkable. Used the NCP car park which was a 3 min walk Maximum a narrow entrance but good size parking space, rather than the hotels recommended car park due to the reviews we decided not to park there. Costed about £15:00 from 3:00pm till 11:00am so guessing that price is for 24 hours. Other than that nothing to complain about.
Difficult to check in due to the amount of people checking in at the same time. So try to self check in before you get there, but I am unclear how that works and if you can check in to get to a room easily. We didn't self check in online so tried when arrived but had difficulities, but the reception staff were really helpful and got us checked in ASAP. The rooms were really clean, comfortable beds and room super clean and amazing shower. Local Asda Express and a few shops and coffee shops close by.
Stayed in May 2024
Reviewed: 31 May 2024
Thanya
United Kingdomonly thing i’d say is the check in/check out machine infront of the reception which i’d move to the side because it’s very hard to access the reception if someone’s using the machine and also the card reader on it, it didn’t work for myself or a few other people.
so clean, modern, fresh, comfortable, felt like it was made for rich people!! (i’m poor) but it made me feel so rich for a night i loved it so much the bed was like sleeping on a cloud. shower pressure was beautiful and 2 shower heads!! unreal! size of the tv!! unreal!!!!
Stayed in May 2024
Reviewed: 31 May 2024
Ahmed
United KingdomWith the amount of bars nearby it can be a bit loud at night time. Football chanting that kind of thing.
Modern clean rooms, lovely location close to the city centre but not overly busy, great staff and overall superb
Stayed in May 2024
Reviewed: 31 May 2024
Orsi
United KingdomEasy check-in, exceptional room.
Stayed in May 2024
Reviewed: 31 May 2024
Tracy
United KingdomNothing
Good location, good value, clean, nice rooms and facilities and friendly staff
Stayed in May 2024
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