Only issue was noise from the street until 3am one night. Bank Holiday. A problem at the weekend I would guess.

Room Comfortable bed, Good reliable Wifi, large bathroom. Location Close to Metrolink, Theatres, City Centre. Breakfast Did not eat at the hotel

Stayed in May 2024

The filthy dirty windows but I know these can't be clean all the time. Despite secondary glazing the noise from traffic was annoying - room 106

Location was perfect for Palace Theatre and canal Street The bar was nice and chilled at night and staff friendly and welcoming

Stayed in May 2024

The fact we had confirmation from booking.com re early check in, but on arrival the room wasn't ready. Hotel said not guaranteed. Eventually room was availabe after an hour & the hotel never charged us for the early check in. Ended well in the end.

Lovely spacious rooms & comfortable bed. Very clean. Location good. Good choice of breakfast in lovely surroundings. Reception staff friendly. Luggage storage a bonus..

Stayed in May 2024

Very dirty windows

Amazing large room. Very nice bathroom. Good breakfast

Stayed in May 2024

Great location, love the layout and decor and atmosphere, rooms very big and comfortable, bathrooms lovely

Stayed in May 2024

Lack of plug sockets near bed to charge phone, shower door wouldn’t open all the way as the toilet was in the way, table in the room was so wobbly you couldn’t put anything on it, security very laxed, anyone could walk in from the street, didn’t need a key card to access the lifts to any of the floors.

Very clean, spacious

Stayed in May 2024

Location is perfect! The reception desk is very nice special shout out to Rebecca and Elly-May and the tall man I forgot to ask the name of (sorry) we look forward to come back for a visit!

Stayed in May 2024

Nothing

Big room, breakfast included

Stayed in May 2024

Wi Fi - unable to connect to all of our parties phones.

Location close to centre of Manchester and China Town

Stayed in May 2024

Carpet not properly fitted, coming away at edges of room. Toilet didn’t flush well and marks in bathtub

Easy check in and nice size room

Stayed in May 2024

Lighting in the room was poor in the lounge but especially in the bedrooms, mirror and stool to put make up on was in very poor light.

We were upgraded free which was a lovely surprise, breakfast very good

Stayed in May 2024

the breakfast could have little more variety and diversity in toppings on bread and fruits. Noise from the nightlife clubs but that is something that is perhaps a normal target to be in a hotel completely downtown

Great location, only thing that bother me was noise from the nightlife, woke up in the night. But good location, nice staff but the breakfast could have little more variety and diversity in toppings on bread and fruits

Stayed in April 2024

Nothing in particular

Generally OK. Staff friendly helpful and polite.

Stayed in April 2024

Great location well Managed comfortable and clean

Stayed in April 2024

The room was a little small and dark. The toliet doesn't work properly. One of the female staff member by the bar was a bit standoffish.

I like the lemon water on entrance. The servers were nice enough to make my mum some hot water with her dinner as well. The food was also quite good.

Stayed in April 2024

A fridge in the room would be great A shower cubicle

Location is great Room was clean, spacious No noise at night Staff were friendly Breakfast was decent

Stayed in April 2024

A few faults in the room eg some lights didn’t work and could hear people outside very clear through the walls which woke us up a couple of times

Good location bed was very comfy and room nice and spacious

Stayed in March 2024

Bathroom was very cold but that's pretty much the only negative I could think of.

Really nice spacious room. Even though smack bang in the centre of town it wasn't noisy at night. Didn't use the bar but it looked like a nice relaxing space with good drinks selection. Staff all very friendly and helpful.

Stayed in April 2024

Nothing

Location, room was very good and breakfast was good. Staff very helpful and polite and nothing a problem

Stayed in April 2024

Tomatoes would have been nice at breakfast.

Breakfast good. Location central very good. I liked the free magazines in the entrance foyer. Our room was spacious and comfortable and given it’s location was quiet. We liked the individual coffee made for us at breakfast.

Stayed in April 2024

Too much grey in the decor…very muted rooms!!!

Spacious rooms plus central location and a proper bath!

Stayed in April 2024

Some aspects of the property you can tell this is an old building however understandable

Location of the property was very convenient for the purpose of my stay at excellent value for money. The bar area is very stylish and a relaxed environment.

Stayed in April 2024

The room was tired with the floor and sofa looking worn an the curtains stained. The bed though comfortable also looked well used which detracted from an otherwise excellent room.

We liked the room size and the complimentary fridge content

Stayed in April 2024

Nothing, this is how hotels should be. Only tiny point, breakfast could have been hotter.

Staff very welcoming and helpful. Most comfortable hotel bed ever!

Stayed in March 2024