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  5. Reviews of Hotel LUX (Rouge)

Reviews of Hotel LUX (Rouge)

19 Banks Street, Blackpool, FY1 1RN, United Kingdom

#35 of 248 hotels in Blackpool

Guests' Choice

Review score

Based on 116 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Lovely clean hotel and Stacey was a superb host

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Clean friendly and comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Tv not working but explained why and being fixed

    Staff very helpful

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Lovely quirky place and good value for money.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Needed a bin in the bathroom! An adjustable riser bar for the shower head would be better than a fixed spot which I found difficult to reach. Hotel staff were great, communication from the parent company was not - they hadn’t passed on information which meant our room wasn’t ready on check in (not the actual hotel’s fault). TV remote wasn’t working - not a major thing, probably just needed new batteries. Some sort of breakfast would be good, even if just a supermarket pastry or cereal bar to take away!

    Quirky decor that felt theatrical rather than tacky! Spotlessly clean. Friendly staff at the hotel. Quiet location and comfortable bed which meant we had a good night’s sleep. Good value for money, would stay again.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Highly recommend for your next trip to Blackpool.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Being a solo traveller I do like to have at least breakky in, rather than eating out the whole time. It's not a critique, more a preference for me, but I'd have loved a little mini fridge.

    Stacey is hands-down a wonderful human. She helped me out of a bit of a pickle and she was so incredible kind, accommodating and generous. Thanks so much, Stacey!!! The room was super cosy and comfy and true to the 'home away from home' feel they have aimed to achieve. It was also nice and clean! I also loved thay it is walking distance to everything. Abiut 7mins to the train station and relatively flat. Close walk to everything you need in Blackpool North, right by the seaside. Also far enough away from the craziness of the bars down by the foreshore.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Definitely not a 9/10 but okay & really clean.
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Bed linen not ironed - pillow cases looked like they had been screwed up then just put on the bed Bed sheet needed to be replaced - bobbled where people had lain on it. Pillows were dreadful & could feel the springs through mattress, this said it wasn't as uncomfortable as I thought it would be. Booked 'suite with garden view' - not a suite in true sense of the facilities, the seating area was 2 dining chairs & the 'garden' was a small back yard 2 floors below us! Mis-described in my view it was more of a deluxe room. When we were brought coffee pods with milk in and asked for black coffee we were told to fetch them ourselves! TV in room not working - 19/4/24 so although someone else reported it on 14/4 it hasn't been fixed. The 'burners' in the public areas are vile making it smell like an over-fraganced toilet.

    Location for where we were going. Cleanliness. Quirkiness - some interesting things dotted around the public area. Stacey was friendly Shower room was spotless & toiletries were lovely. Room was clean & bright. Good value for money, given cost of hotels these days.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    A friendly and helpful staff member. The interior was beautiful

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Great stay in lovely room. Would definitely recommend and stay again.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    TV didn’t work (manager did apologise and offer drinks to compensate and use of a tv for a period in another room).

    Decor, rooms and facilities great.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great find, will definitely stay again.
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Shower water wasn’t very warm.

    The location was great, with a carpark just at the bottom of the road. our room was nice & spacious with great coffee making facilities. Towels smelt lovely & were big & fluffy. I liked that we could use the coffee machine in the communal area too. Stacey went over & above, really friendly & helpful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Great location the warmest of welcomes and lovely surroundings
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The decor was quirky and beautiful and the welcome was so warm

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Excellent spot near the prom, really quiet, lovely manageress
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quirky design

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Lovely little hotel
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely little unique place , cosy spotlessly clean double room with the comfiest bed we have ever had on a break. Lady running the place was lovely too.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Fantastic host- Stacey couldn’t do enough for us and no pressure to leave in the morning made a big difference to our s
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Just needs a couple of bottles of water in the room or some Plastic cups/ glasses.

    Location and cleanliness

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Beautiful and comfortable hotel located in a great part of Blackpool
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had to go home

    The hotel is in a great location. The room was wonderfully decorated, spacious, warm and comfortable. Stacey was a joy to deal with too, always on hand to assist. We’ll definitely be back.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    The place was nice and clean, but it seemed like no one else was there, whether that be guests or staff.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We couldn’t actually get in to the building at check in time, we were stood out side for around 10 minutes, finally a member staff answered but she didn’t actually know we were outside. No contact numbers provided worked. Shower was not working, again no number or staff to speak to. Strike of luck, we opened the hot tap on the sink and the shower started working.

    Location was good

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really...great stay all round

    Stacy the landlady was top drawer! Very clean and comfortable rooms only a hop a skip and a jump away from the seaside...I could only imagine how busy this hotel must be in the high season

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Nice stay, would gladly come back. Thank you!
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    Very friendly host, warm welcome, clean room. Thank you!

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    Stayed 1 night, fabulous rooms, fabulous staff, very clean, would definitely stay again.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautifully renovated property, perfect location for us

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    A lovely quirky little hotel just ten minutes walk from the tower
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not really too much of a big deal, but the shower came out either hot or cold - it seemed impossible to get it just “warm”. Also it would be lovely to have maybe some kind of small armchair in the bedroom. Other than that, it was really lovely.

    Fabulous little hotel. Really beautifully decorated with quirky and vintage items - I love the style. I was keen to find something a bit different from bland hotel rooms, and this didn’t disappoint. Spotlessly clean, too. The girl who welcomed us was very friendly and helpful. Parking was easier than anticipated as there were spaces in the road. The bed was large and comfortable. And the location was perfect - the beach is just round the corner, and the tower is just ten mins walk. Would happily stay again.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Terrific, spacious room, super value, wish I was able to stay more nights.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    Terrific, spacious room, decorated in a eclectic victorian style. Super value, very comfortable bedding.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Lovely stay comfortable and clean
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quirky styling but nice

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful large rooms. Great service. Very clean and exceptionally comfy bed.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Great welcome and value for money. Clean and comfortable
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Great small central hotel, great value for money

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Hugely impressed.
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    They’ve done a wonderful job refurbing and modernising an old building. The room had all the facilities you’d want, and was wonderfully clean, warm and comfortable. Staff were great, very helpful.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing

    Stayed in January 2024

Showing 1 – 25

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