Terminal 5, Hillingdon, TW6 2GD, United Kingdom
#6 of 41 hotels in Hillingdon
Guests' ChoiceBased on 12772 hotel reviews
8.3Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
8.8
Value for money
7.5
Free WiFi
8.7
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End of dialog contentReviewed: 6 May 2024
Yareach
IsraelPriced way too high.
Amazing rooms, great staff, super location but unfortunately overpriced.
Stayed in April 2024
Reviewed: 6 May 2024
Caroline
United KingdomLong queues for check in
Convenience, club lounge, cleanliness
Stayed in May 2024
Reviewed: 6 May 2024
Emily
United KingdomA little bit dated
Nice hotel especially location for travelling
Stayed in May 2024
Reviewed: 5 May 2024
Artur
LatviaAs we booked it last minute, it was quite pricey
Great location, in case you need an overnight stay between your flights
Stayed in May 2024
Reviewed: 5 May 2024
Gabriele
United StatesSlighty outdated. It needs a bit of renovation.
Conveniency. Walking distance from T5.
Stayed in May 2024
Reviewed: 5 May 2024
Rebecca
United KingdomFeels overpriced even for the convenience. Breakfast not included in already expensive rates.
Really convenient, comfortable and stylish hotel right on terminal 5.
Stayed in May 2024
Reviewed: 5 May 2024
Pamela
United KingdomNothing
Great location
Stayed in May 2024
Reviewed: 5 May 2024
Sally
United KingdomNo choice of thick or thin quilt. I was too hot in bed, in spite of the aircon.
Proximity to LHR terminal 5. Comfort of bed.
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
United KingdomBreakfast wasn't no way as good as the last time I stayed. Admittedly, it's been sometime (pre covid). The quality of cooked food wasn't so good. Previously, it was cooked to order. Now, it sits under heat lamps. Food temperature was cooler than expected. Scrambled egg in particular was poor, bland and lacking in texture (probably powdered which is very poor for 5* and this cost. Disappointed
Location for t5 flight. Staff polite and attentive. Beds are wonderful to sleep in.
Stayed in May 2024
Reviewed: 4 May 2024
Tanja
United KingdomRestaurant had run of of wine on the menu.
Clean, quiet room. Very close to terminal. Bar and bar staff were great.
Stayed in April 2024
Reviewed: 4 May 2024
Lorraine
United KingdomSlowness of the system in the bar , should have more staff actually serving behind the bar
Location
Stayed in May 2024
Reviewed: 4 May 2024
Fiona
United KingdomNo outdoor view . £100 compulsory security charge
Room facilities
Stayed in May 2024
Reviewed: 3 May 2024
Gayle
United KingdomThe price was just under £300 for the night, room only . When I was there I looked at prices and was 1/2 I paid. Felt ripped off tbh
Location was excellent
Stayed in May 2024
Reviewed: 3 May 2024
Pete
United KingdomOur shower was pathetic, very slow, the air conditioning creaked all night. I signed for the meal at night was £250, but had over £300 on my bill, suggest you do not drop key for fast checkout, but check out at desk.
Room was fine, right next to the terminal. Meal in the restaurant was great. But for some reason the staff seemed to disappear at end of meal, never got asked if we wanted a desert.
Stayed in May 2024
Reviewed: 3 May 2024
Lois
JerseySignage in airport could be bigger. Coffee and biscuits in room a little parsimonious for the room price. One biscuit for double occupancy!!
Breakfast was excellent and staff explained system very well.
Stayed in April 2024
Reviewed: 3 May 2024
Victoria
United StatesVery comfortable bed
Stayed in April 2024
Reviewed: 3 May 2024
Raewyn
New ZealandRelatively expensive
Very comfortable bed. Bath (nice to have after a long haul flight) Very convenient location for Terminal 5. Good luggage storage (cheaper than airport) Good desk for working
Stayed in May 2024
Reviewed: 2 May 2024
David
United KingdomIt is just so convenient after a late arriving flight or an early departing one Rooms are well appointed and very clean . Reception staff are always excellent…
Stayed in May 2024
Reviewed: 2 May 2024
Debra
United KingdomFood overpriced
Convenience to airport.
Stayed in April 2024
Reviewed: 2 May 2024
Rosalyn
CyprusI love the gluten-free breakfast corner
Stayed in April 2024
Reviewed: 2 May 2024
Nigel
United KingdomSuperb French restaurant. Proximity to terminal 5
Stayed in April 2024
Reviewed: 2 May 2024
Roy
CanadaDinner was good, great presentation, but thought it was overpriced
Breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Rosie
United KingdomNothing
Convenient and well maintained
Stayed in May 2024
Reviewed: 1 May 2024
Sule
United KingdomDrivers need to pay for airport drop off unless they take a card from reception
Comfortable room, good restaurant and nice facilities
Stayed in March 2024
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