Reviews of Leonardo Hotel Nottingham 4 stars
Waterfront Plaza, Station Street, Nottingham, NG2 3BJ, United Kingdom
#12 of 42 hotels in Nottingham
Guests' ChoiceReview score
Based on 2807 hotel reviews
8.3Score breakdown
-
Cleanliness
8.8
-
Comfort
8.8
-
Location
8.9
-
Facilities
8.4
-
Staff
8.9
-
Value for money
8.3
-
Free WiFi
8.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 9 May 2024
Nicola
United Kingdom7 reviews8.0“.”- • Business trip
- • Solo traveller
- • Standard Double Room (2 Adults)
- • Stayed 1 night
- • Submitted via mobile
.
.
Stayed in May 2024
-
Reviewed: 9 May 2024
Paul
United Kingdom93 reviews12 helpful votes9.0“Superb”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Compliments to the staff
Superb hotel. Great staff. Very clean. Excellent breakfast.
Stayed in May 2024
-
Reviewed: 9 May 2024
Mark
United Kingdom7 reviews9.0“Thoroughly enjoyed our stay.”- • Leisure trip
- • Couple
- • Standard Double Room (2 Adults)
- • Stayed 1 night
- • Submitted via mobile
We booked a room with a bath (according to the booking.com listing) and didn't get a bath.
Bed was amazingly comfy. The receptionists girl we spoke to was so wonderful and bubbly and gave a really warm atmosphere to our arrival and departure even though shebwasnt checking us out and just saw us leaving. The room was really well decorated, the windows were a big part of the corner of the room and were gorgeous. The heating was really quick and easy to use. The location is fantastic if you come by train.
Stayed in May 2024
-
Reviewed: 9 May 2024
Anne
Portugal8 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room (2 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was of average quality
Comfortable beds
Stayed in May 2024
-
Reviewed: 8 May 2024
Ivan
United Kingdom9 reviews1 helpful vote8.0“Perfect location for the railway station,city centre and the city's main sports venues.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The water at breakfast.
Room was compact but had everything required,the pillows where a little hard for our liking.The breakfast was very good with freshly cooked hot food,
Stayed in May 2024
-
Reviewed: 7 May 2024
David
United Kingdom6 reviews1 helpful vote8.0“Really good. Enjoyed Nottingham.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom. Spotlessly clean, but feedback (hopefully helpful) as follows: Shower - a moveable head is really useful (I have a medical condition, but anyone with young children or an elderly parent would also realise the value of a hand held shower head). Fan - quite noisy and also needed a good clean. Toilet - the fill didn’t turn off so it was constantly dripping/filling/emptying into the pan.
Location. Value. Clean. Nice design rooms. Absolutely silent windows kept out traffic noise amazingly well. Air con if you wanted it - also very quiet.
Stayed in May 2024
-
Reviewed: 6 May 2024
Ryan
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
My only disappointment was the waste bin wasn’t emptied properly, 2 tissues left in the bin
Great hotel, friendly staff and great location
Stayed in May 2024
-
Reviewed: 6 May 2024
Leanne
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
No complaints here it was lovely
The staff were very friendly and kind and helpful towards us throughout our stay here
Stayed in May 2024
-
Reviewed: 6 May 2024
Dawn
United Kingdom1 review9.0“Friendly staff. Comfy sleep. Always feel safe as a female solo traveller.”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing comes to mind.
Stay here often. Always a good night’s sleep. Staff are lovely and super helpful. Breakfast is great. Plenty of choice.
Stayed in May 2024
-
Reviewed: 6 May 2024
Hayley
United Kingdom8 reviews1 helpful vote9.0“Room very good, food awful”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast was awful. Cheap sausages tinned mushrooms rubbery eggs for £16 per person I was very disappointed
Great location. Bed was really comfortable. Shower was powerful and hot.
Stayed in May 2024
-
Reviewed: 5 May 2024
Amanda
United Kingdom4 reviews8.0“A party from people shouting In corridor at stupid times in morning was a good stay staff were friendly”- • Leisure trip
- • People with friends
- • Standard Double Room (2 Adults)
- • Stayed 1 night
- • Submitted via mobile
Food over priced £17 for 6 slices of pizza and £9 for a sandwich Bed uncomfortable didn’t sleep well
Staff friendly clean hotel
Stayed in May 2024
-
Reviewed: 5 May 2024
Eduardo
Germany49 reviews3 helpful votes8.0“Notts vibe. Decent stay.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
It could do with an upgrade, one Bank Holiday weekend it started to fill up with party people, but we just left.
The hotel is quite old, the facilities are a bit run down. It fits the Nottingham vibe. But: during the week it was super quiet, the bed very comfortable and the staff friendly. Good choice in Nottingham.
Stayed in May 2024
-
Reviewed: 4 May 2024
Lyn
United Kingdom9 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed is a bit to hard and the pillows so it didn't do my back any good. That is my preference though I dont like a hard bed. Also there is a clock on the TV stand area and this stays on so at night it's really bright which is a little annoying.
The location is great, staff are friendly and helpful. It has an iron and board in the room which is great.
Stayed in May 2024
-
Reviewed: 4 May 2024
Rhodri
United Kingdom2 reviews1 helpful vote9.0“Nice hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Bit distant from the nearest car park. The easiest way to walk to or from the car park is through the station but no one seems to tell you that
Helpful reception staff and friendly bar man. Room good value and comfortable
Stayed in April 2024
-
Reviewed: 3 May 2024
Keith
Ireland1 review9.0“We really enjoyed our stay. We will be back!!”- • Leisure trip
- • Family with young children
- • Standard Triple Room (3 Adults)
- • Stayed 1 night
- • Submitted via mobile
.
.
Stayed in April 2024
-
Reviewed: 3 May 2024
James
United Kingdom1 review7.0“Comfy bed, dirty bathroom”- • Leisure trip
- • Couple
- • Standard Double Room (2 Adults)
- • Stayed 1 night
- • Submitted via mobile
Urine stains all over the toilet when we arrived. Told reception. They sent a cleaner fairly quickly but the cleaner didn't know why she was there. We were offered "biscuits" for the trouble it caused us as we had to leave the room for it to be cleaned. Wasn't offered a discount or partial refund or even a free drink at the bar would have been nice! For £135 for the night and checking in at 3pm I thought the room would've been fully cleaned. Also found it bizarre there were no lights on the ceiling which made the room very dark.
Beds were comfy, breakfast was good! Check in was easy
Stayed in April 2024
-
Reviewed: 2 May 2024
Prasad
United Kingdom10 reviews7.0“Great location”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
The flow of water in showers and the basin was annoying. the flow was very slow and it took a while to bath and brush your teeth. I have obsevered similar issues with other Leonardo properties I stayed in recent past. It may be towards saving natural resources and the intent is understood and respected but not at the cost of time you waste and frustration due to the same.
The location is perfect for a short business trip. Close to the station and not far away from the city centre.
Stayed in May 2024
-
Reviewed: 30 April 2024
Sb45
Jersey16 reviews3 helpful votes9.0“Excellent location”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
Can be noisy (from other guests) at night, especially at the weekends.
Excellent location - near railway station, bus station, tram stop and within walking distance of city centre; clean room, comfy bed, good shower; ironing board and iron; excellent staff.
Stayed in April 2024
-
Reviewed: 29 April 2024
David
Canada5 reviews9.0“Would repeat when applicable, great location”- • Leisure trip
- • Solo traveller
- • Standard Double Room (2 Adults)
- • Stayed 1 night
Free breakfast, euro-style
All of it! I pay money in exchange for place to stay, you supply same, same old.
Stayed in April 2024
-
Reviewed: 29 April 2024
Gillian
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Shame room didn't have fridge.
Right next to train station, Very attentive staff Comfortable beds Arrived early were able to get in room.
Stayed in April 2024
-
Reviewed: 29 April 2024
Barrie
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room (2 Adults)
- • Stayed 1 night
- • Submitted via mobile
Very clean, 24hr reception, great location 5min from train station and only 10min walk into the centre, would recommend and will be staying again when I return
Stayed in April 2024
-
Reviewed: 29 April 2024
Manvir
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room (2 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Good location, breakfast and overall service.
Stayed in April 2024
-
Reviewed: 29 April 2024
Hugh
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Group
- • Standard Double Room (2 Adults)
- • Stayed 1 night
nothing, happy with the accommodation, staff and facilities
Great location for our team to stay for the ICC Squash competition, affordable and central.
Stayed in April 2024
-
Reviewed: 29 April 2024
Elizabeth
United Kingdom1 review8.0“Fantastic would return”- • Leisure trip
- • Family with young children
- • Standard Triple Room (3 Adults)
- • Stayed 1 night
- • Submitted via mobile
Not having a fridge in the room or a communal microwave available
The ease of booking in and out. The staff helpful clean good breakfast options.
Stayed in April 2024
Guests also reviewed these properties:
-
Bella Manga Country EscapePlettenberg Bay, South Africa
-
Novum Hotel Garden BremenBremen, Germany
-
Sea Princess MotelEilat, Israel
-
Season HostelBudapest, Hungary
-
Derrin Guest HouseLarne, UK
-
Krasi Apartments in Zornitsa ComplexStoykite, Bulgaria
-
De GestDen Oever, Netherlands
-
La Dame Blanche - Cimes et NeigePuy-Saint-Vincent, France
